The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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206 incidents closest to “CMX Amplify” · matched on meaning · public reporting

Former Emerson officer accused of misusing Flock camera system - wrganews.com

The Flock camera system captured license plate data of individuals.

Company involved
Acworth Police Department
AI system involved
Flock Safety System

1 source article · read the reporting →

Spinvox accused of using human transcribers for voice messages

Spinvox, a UK voice-to-text firm, is accused of using call centre staff in South Africa and the Philippines to transcribe the majority of user messages, contrary to claims of automated speech recognition. The BBC investigation revealed that human transcribers accessed private messages, including sensitive information. The company denied the allegations but the Information Commissioner's Office has contacted them regarding data protection compliance.

Company involved
Spinvox
AI system involved
D2 (the Brain)

4 source articles · read the reporting →

WF-JHPNXJ26 Feb 2025

Meta apologises after Instagram Reels algorithm floods users with violent content

In late February 2025, Instagram's Reels feature began recommending a flood of violent and graphic videos to users, including footage of deaths, animal abuse, and dismemberment. Users reported the disturbing content on forums, and Meta acknowledged an algorithm error. The company fixed the issue and apologised, while the UK-based Molly Rose Foundation demanded a full explanation, citing concerns over content moderation rollbacks.

Company involved
Meta
AI system involved
Instagram Reels

1 source article · read the reporting →

Google removes Gemma from AI Studio after senator accuses model of defamation

Senator Marsha Blackburn alleges that Google's Gemma model defamed her by falsely stating she had been accused of sexual misconduct during a 1987 state senate campaign. Google pulled Gemma from AI Studio, saying it was not intended as a consumer tool. Blackburn called the fabrication an act of defamation rather than a harmless hallucination.

Company involved
Google
AI system involved
Gemma

7 source articles · read the reporting →

WF-CGL1WP21 Jan 2021

Cruzcampo deepfake ad of Lola Flores goes viral

Cruzcampo launched an advertising campaign using a deepfake video of the late singer Lola Flores, created with artificial intelligence. The video went viral shortly after release. The company explained the technical process and involved Flores' daughters in the project.

Company involved
Cruzcampo

10 source articles · read the reporting →

WF-ZLB0SU9 Dec 2024

Embodied shuts down, Moxie robot stops working for children

Embodied, the maker of the Moxie robot for autistic children, announced it is shutting down due to financial difficulties. As a result, the cloud-dependent Moxie robot will stop functioning within days. Customers report emotional distress as children lose their robotic companions, and no refunds are being offered.

Company involved
Embodied, Inc.
AI system involved
Moxie

5 source articles · read the reporting →

WF-4RZUE65 Dec 2023

Civitai dropped by cloud provider OctoML over CSAM image generation

Civitai, an AI image generation platform, was dropped by its cloud computing provider OctoML after an investigation by 404 Media found it was being used to generate images that could be categorized as child sexual abuse material (CSAM). The platform also faced scrutiny for nonconsensual deepfakes of celebrities and private citizens, primarily women. Civitai added new moderation filters in response, but OctoML terminated the business relationship.

Company involved
Civitai
AI system involved
Civitai

8 source articles · read the reporting →

WF-QVH2VA10 Dec 2023

Investing.com uses AI to copy competitors' articles without credit

Investing.com, a financial news site owned by Joffre Capital, is accused of using AI to generate stories that closely resemble articles published by competitors such as CryptoNewsLand, The Motley Fool, and FXStreet. The AI-generated pieces often cite the same statistics and sources as the originals but do not credit them. Competitors like FXStreet have expressed concern that this practice threatens original journalism. Investing.com disclosed AI assistance in its stories but did not respond to requests for comment.

Company involved
Investing.com
AI system involved
Unnamed AI content generation system

8 source articles · read the reporting →

WF-IU1DBP10 Dec 2023

Cyberattack on UAE TV service shows AI anchor with Gaza content

A cyberattack on Sunday night disrupted TV services for UAE residents using the HK1RBOXX streaming device, replacing regular programming with an AI-generated news bulletin about Palestinian suffering in Gaza. The set-top box provider acknowledged the hack and said it was investigating. The incident caused distress to viewers, including families with children, who were exposed to graphic content.

Company involved
HK1RBOXX streaming device provider
AI system involved
HK1RBOXX

9 source articles · read the reporting →

Dialpad class action claims AI tech company illegally ‘taps’ T-Mobile customer service calls - Top Class Actions

The system intercepted and recorded telephone conversations of T-Mobile customers calling customer service without their consent.

Company involved
Dialpad Inc.
AI system involved
Dialpad conversation intelligence platform, DialpadGPT

1 source article · read the reporting →

Aquaman 2 Fishing Tips Tesla Autopilot Tested Domestically, Hits Sanitation Truck, Raises Questions

海王2捕鱼技巧特斯拉自动驾驶在国内测试,撞上环卫车引质疑 - Pchome电脑之家

Tesla's autonomous driving system was tested on domestic roads and collided with a sanitation truck. The accident has sparked skepticism about the technology.

Company involved
特斯拉

1 source article · read the reporting →

Sony Music And UMG Say Suno's New Models Still Violates Their Copyright - Engadget

Generated music using models trained on unlicensed copyrighted recordings, affecting record labels and artists.

Company involved
Suno
AI system involved
Suno v6 models

1 source article · read the reporting →

WF-HYFC011 Jan 2024

Sears AI chatbot chats and audio files found exposed online - Mashable

The AI chatbot recorded and exposed customer conversations and personal data, affecting Sears Home Services customers.

Company involved
Transformco
AI system involved
Samantha

1 source article · read the reporting →

WF-H1YHKV18 Sep 2026

UMG, Sony Music File Second Lawsuit Against Suno Over AI Music Generator’s New Model - The Hollywood Reporter

AI music generation platform used copyrighted recordings to train its new v6 model without authorization

Company involved
Suno
AI system involved
Suno v6

1 source article · read the reporting →

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