Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.
Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.
44 incidents closest to “BodyShopBids, Inc. d/b/a Snapsheet” · matched on meaning · public reporting
Collected voice and facial biometrics from job applicants during video interviews without consent
1 source article · read the reporting →
Job applicants were subjected to biometric data collection during video interviews without proper consent.
1 source article · read the reporting →
The system captured and retained license plate data of a police officer, which was misused by others.
1 source article · read the reporting →
During the pandemic, insurers accelerated the use of AI and photo-based tools to estimate car repair costs. Body shop owners say the estimates are often inaccurate, missing hidden damage and leading to more time haggling over prices. The insurance industry acknowledges the technology is new and evolving, but repairers argue it cannot replace in-person inspections.
1 source article · read the reporting →
Nate, a startup that claimed to use AI to auto-fill customer information for purchases, actually used human workers in the Philippines to manually complete transactions for 60-100% of orders throughout 2021, according to an investigation by The Information. The company denied the claims, calling them baseless. No harm to users was reported.
8 source articles · read the reporting →
Phia︱蓋茨女兒「AI購物助理」偷塞Cookie 認收他人推廣佣金 - singtao.ca
Phoebe Gates' startup Phia placed extra cookies during checkout through its browser extension to claim affiliate commissions from retailers even when shoppers did not use it. Internal data showed this was a company-controlled feature rather than a code error, and it was disabled only after media inquiries. Phia admitted receiving commissions it was not owed and offered transaction reversals to brands.
1 source article · read the reporting →
ShotSpotter, the company behind the AI gunshot detection system, sued Vice Media for defamation over articles alleging it alters evidence at police request. The Delaware Superior Court dismissed the lawsuit, finding the statements were substantially true or opinion. Vice Media incurred legal costs defending itself, as Delaware's anti-SLAPP law does not allow recovery of fees in this case.
9 source articles · read the reporting →
Meta harvested user photographs and created biometric faceprints to enable a smart-glasses system that could identify strangers in public without consent.
1 source article · read the reporting →
Google reached a $100 million class-action settlement over allegations that its Google Photos face grouping tool violated the Illinois Biometric Information Privacy Act by collecting and using facial biometrics without consent. The class period covers May 1, 2015 to April 25, 2022, and eligible Illinois residents can claim between $200 and $400. Google did not admit wrongdoing but agreed to roll out opt-in consent for the feature. The settlement awaits final court approval.
2 source articles · read the reporting →
The Autopilot system failed to brake for a stop sign and a parked vehicle, causing a collision that killed Naibel Benavides Leon and injured Dillon Angulo.
1 source article · read the reporting →
Between October 2017 and July 2018, a Chicago police analyst tracked ShotSpotter's accuracy in the 10th district and found it correctly detected only 63 of 135 shootings where a person was struck, a 47% rate. The analyst shared the findings with CPD and ShotSpotter, and the company installed additional sensors, but accuracy remained below 50%. Despite this, the city signed a $33 million contract extension. SoundThinking says the system meets performance guarantees and has helped locate hundreds of victims.
1 source article · read the reporting →
Jisuk Mok's car was hit by a Starship food delivery robot while she was stopped at a light in Frisco, Texas, causing over $2,600 in damage. She struggled to get insurance information and contact Starship, which initially refused to release video of the incident. After NBC 5 Responds intervened, Starship acknowledged the incident and agreed to pay for the damages. The company stated such incidents are rare, with robots crossing 15,000 roads daily without issue.
2 source articles · read the reporting →
Popular smartphone apps including Life360, MyRadar and GasBuddy reportedly shared users' location and motion data with Arity, an Allstate-owned company. Arity used the data to calculate driving scores that could be sold to car insurers to set rates. Users were said not to be clearly informed that their data would be used for insurance pricing. Life360 and Arity stated that users had to opt in and that no personally identifiable driving data was shared without consent.
2 source articles · read the reporting →
A Serve Robotics food delivery robot crashed into a bus shelter on Grand Avenue in West Town, Chicago, in late March 2026, shattering the glass. The company paid for immediate repairs and has now placed an apology advertisement at the same bus shelter. The incident contributed to renewed safety concerns regarding the city's robot delivery pilot programme.
1 source article · read the reporting →
ByteDance, the parent company of TikTok, scraped hundreds of thousands of profiles, videos, and usernames from Instagram, Snapchat, and Musical.ly without users' consent. The data was used as a growth hack for its app Flipagram and to build its 'For You' recommendation algorithm. Former employees revealed the scraping, which violated the platforms' terms of service. TikTok has not commented on the allegations.
4 source articles · read the reporting →
Facebook users in Illinois allege that Facebook collected their biometric face data without notice or consent through its Tag Suggestions tool, which uses facial recognition software. The class action, Patel v Facebook, was brought under the Illinois Biometric Information Privacy Act. Facebook disputes the claim, arguing that the users suffered no harm beyond the alleged statutory violation. The case was before the Ninth Circuit on an appeal of the class certification.
2 source articles · read the reporting →
ShotSpotter, a gunshot-detection technology company, was held in contempt of court after refusing to release documents about how it assesses gunshot alerts. The case stems from a November 2021 DUI arrest in Chicago, where the defence alleges the police pulled the driver over solely based on a ShotSpotter alert. Rather than comply with a subpoena from the Cook County Public Defender Office, ShotSpotter's attorney requested the contempt order to enable an appeal. The defence sought materials on analyst qualifications, alert reclassifications, and sensor accuracy data.
1 source article · read the reporting →
A class action lawsuit alleges that Facebook, Inc. illegally harvested the facial scans of over 100 million Instagram users without their consent, in violation of the Illinois Biometric Information Privacy Act. The lawsuit claims that Facebook's facial recognition software automatically scanned faces in photos and created biometric templates without providing required notices or obtaining informed consent. The case was sent to arbitration in March 2022 after a federal judge found that the plaintiffs agreed to Instagram's arbitration clause.
10 source articles · read the reporting →
A study by MIT Media Lab and Coworker.org found that Shipt's new V2 payment algorithm reduced pay for 41% of workers by an average of 11% per shop. The algorithm, rolled out in September 2020, replaced a transparent payment system with a black-box model. Workers pooled data to analyze the impact, revealing uneven distribution of earnings.
10 source articles · read the reporting →
Meta filed a legal action against Voyager Labs, alleging that the company used fake accounts and proprietary software to scrape user data from Facebook and Instagram. The scraping collected profile information, posts, friends lists, photos and comments. Meta disabled Voyager's accounts and sought a permanent injunction. The case was settled in December 2024, with Voyager agreeing to a permanent injunction and monetary payment.
10 source articles · read the reporting →
A class action lawsuit alleges that Walgreen Company (Walgreens) collected and stored employees' fingerprint data without obtaining informed consent, in violation of the Illinois Biometric Information Privacy Act (BIPA). The plaintiff, Jacobs, claims the company used fingerprint scanners for employee timekeeping without providing required disclosures or obtaining written consent. The case is pending in Illinois state court.
7 source articles · read the reporting →
Five Illinois residents are suing Pimeyes, a facial recognition search engine, alleging that the company violated the Illinois Biometric Information Privacy Act by collecting and using their facial data without consent. The lawsuit claims that Pimeyes made the residents' photos and information available in search results, enabling unauthorized access. The company has not yet been served with the lawsuit, and its CEO stated he had no prior knowledge of the case.
7 source articles · read the reporting →
EvenUp, a legal tech startup valued at $1 billion, uses AI to draft personal injury demand letters. Former employees revealed that the AI system frequently makes errors, including missing injuries and fabricating medical conditions. The company defends its hybrid approach with human oversight, but critics allege overpromised AI capabilities.
6 source articles · read the reporting →
ShotSpotter, a gunshot detection system used by the Chicago Police Department, generates alerts that lead to police deployments and stop-and-frisk stops. Analyses show over 90% of alerts are unfounded, and the system is deployed only in predominantly Black and Latinx districts. A class-action lawsuit against the City of Chicago alleges the system fuels unconstitutional and discriminatory policing, including false accusations against individuals like Michael Williams.
7 source articles · read the reporting →
