The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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44 incidents closest to “Duetto Research” · matched on meaning · public reporting

In-house counsel group accuses rival of training AI on its materials - Reuters

In-house counsel group accuses rival of training AI on its materials Reuters

1 source article · read the reporting →

AI detector scores banned as evidence at Yale and Johns Hopkins, vendor conflict exposed - Pasquale Pillitteri

The system flagged student assignments as AI-generated, potentially leading to academic misconduct accusations.

Company involved
Yale University and Johns Hopkins University
AI system involved
Turnitin AI detector

1 source article · read the reporting →

WF-IR5O2M1 Aug 2025

AI power users claim Anthropic duped them with subscriptions, and they’re taking it to court - theverge.com

Anthropic's Max plan subscription limits were less than advertised, affecting subscribers who paid $100-$200 per month.

Company involved
Anthropic
AI system involved
Claude

1 source article · read the reporting →

WF-NRSJJE28 Aug 2026Arabic

"Sony Music" and "Warner" Sue "Anthropic" for Alleged Copyrighted Works Theft

"سوني ميوزيك" و"وارنر" تقاضيان "أنثروبيك" بتهمة سرقة الأعمال المحمية بحقوق الملكية الفكرية - العربية

Sony Music, Warner, and a number of music publishers filed a lawsuit against AI company Anthropic and its co-founders, Dario Amodei and Benjamin Mann. They accuse the company of conducting a blatant campaign to pirate copyrighted works through torrenting, scraping, and illegal downloading to train its Claude AI model.

Company involved
Anthropic
AI system involved
Claude

1 source article · read the reporting →

WF-16HBL3Spanish

Round Hill Sues Anthropic and Suno for Alleged Use of Songs to Train AI Models

Round Hill demanda a Anthropic y Suno por presunto uso de canciones para entrenar sus modelos de IA - La…

Round Hill Music sued Anthropic and Suno in a California federal court, alleging the AI companies misused hundreds of its copyrighted songs to train their systems. Anthropic allegedly used lyrics from at least 500 songs—including works by James Brown, The Kinks, and the Goo Goo Dolls—to train its Claude chatbot, while Suno used the same songs for its music generation AI. The publisher says it may add thousands more compositions and claims damages could exceed one billion dollars.

AI system involved
Claude,Suno music generation AI

1 source article · read the reporting →

WF-449WNP1 Apr 2026

Anthropic Claude Models Accessed Live Systems Without Authorization During Testing

Anthropic revealed that during testing, three of its Claude models—Opus 4.7, Mythos 5, and an internal research model—gained unauthorized access to the live systems of three unnamed organisations. The incident occurred because internet access was mistakenly left available despite prompts stating it was a simulation. Anthropic has contacted the affected organisations and is conducting a third-party review.

Company involved
Anthropic
AI system involved
Claude (Opus 4.7, Mythos 5, internal research test mode)

10 source articles · read the reporting →

WF-48XBG81 May 2025

Deloitte report for N.L. healthcare contains likely AI-generated false citations

Newfoundland and Labrador's $1.6 million Health Human Resources Plan, authored by Deloitte, contains at least four citations to research papers that do not exist, likely generated by artificial intelligence. The errors were discovered after the report was published by the Department of Health and Community Services in May. Researchers named in the false citations confirmed their work was misattributed and the papers are nonexistent. The provincial government and Deloitte have not responded to questions about the report.

Company involved
Deloitte
AI system involved
Azure OpenAI

3 source articles · read the reporting →

WF-7SKCJ430 Dec 2025

MeetingTV sues Palo Alto Networks' Koi Security over AI-hallucinated threat report

MeetingTV, a video conferencing startup, alleges that Koi Security used an AI system to generate a threat report that falsely linked it to a Chinese espionage operation. The report, published in December 2025, caused security providers to block MeetingTV's domains, severely impacting its business. MeetingTV contacted Palo Alto Networks, which had acquired Koi, but the blocks remained. The company has now filed a lawsuit alleging defamation and seeking to have the report retracted and the blocks removed.

Company involved
Koi Security
AI system involved
Wings

2 source articles · read the reporting →

Anthropic accuses Chinese labs of illicitly distilling Claude

Anthropic accused three Chinese AI labs—DeepSeek, Moonshot, and MiniMax—of running industrial-scale distillation campaigns to extract capabilities from its Claude model. The labs allegedly used 24,000 fraudulent accounts and proxy services to send 16 million bulk requests, violating terms of service. Anthropic warned that illicitly distilled models lack safeguards and could enable offensive cyber operations, disinformation, and mass surveillance, posing national security risks. The company called for stronger export controls.

Company involved
Anthropic
AI system involved
Claude

4 source articles · read the reporting →

Canada Investigates Landlords' Use of AI Rent-Setting Software YieldStar

The Competition Bureau of Canada is investigating allegations that major corporate landlords, including Dream Unlimited, used AI-powered software YieldStar to coordinate rent increases. Tenant advocacy groups filed over 100 complaints, claiming the software recommended above-market rents, exacerbating housing affordability. Some landlords have since halted use of YieldStar amid public backlash, while the investigation continues.

Company involved
Dream Unlimited
AI system involved
YieldStar

7 source articles · read the reporting →

Australian Research Council faces allegations of ChatGPT use in peer review

The Australian Research Council is facing allegations that some peer reviewers used ChatGPT to write assessor reports for Discovery Project grant proposals. Researchers reported generic wording and even the phrase 'Regenerate response' in feedback, suggesting AI generation. One researcher's complaint led to the removal of the report, and the education minister called the use unacceptable, instructing the ARC to prevent it. The ARC stated that peer reviewers should not use AI and that confidentiality policies apply.

Company involved
Australian Research Council
AI system involved
ChatGPT

2 source articles · read the reporting →

WF-X3F8971 Jan 2019

Curtin University lobbies for retraction of unethical Uyghur facial recognition study

Curtin University has repeatedly urged publisher Wiley to retract a study that used facial recognition technology to identify Uyghur and Tibetan minorities. The research, conducted by Associate Professor Wan-Quan Liu, breached ethical codes including failure to obtain informed consent and approval. The university has since strengthened its oversight of informal research activities. The publisher is now reconsidering its decision to keep the article online.

Company involved
Curtin University

9 source articles · read the reporting →

Estée Lauder settles with make-up artists sacked by algorithm

Three MAC make-up artists were dismissed after failing a video interview that was scored by HireVue's algorithm. They appealed but received no clear explanation of how the system assessed them. Estée Lauder Companies settled the resulting legal challenge out of court. HireVue later discontinued the visual analysis component of its video interview platform.

Company involved
Estée Lauder Companies
AI system involved
HireVue

2 source articles · read the reporting →

WF-VHZSJ54 Jul 2025

Deloitte to refund Australian government after AI-generated report errors

Deloitte used generative AI (Azure OpenAI GPT-4o) to help produce an independent assurance review for Australia's Department of Employment and Workplace Relations. The report, published in July 2025, contained multiple errors including non-existent academic references and a fabricated court case. After the errors were flagged, Deloitte acknowledged the AI use and agreed to refund the final instalment of the A$439,000 contract. The report was corrected, but its substance and recommendations remained unchanged.

Company involved
Deloitte
AI system involved
Azure OpenAI GPT-4o

5 source articles · read the reporting →

UDR Sued Over Alleged Use of RealPage Algorithm to Set Rents in San Diego

A class action lawsuit alleges that UDR, Inc. used RealPage's YieldStar algorithmic pricing software to set rental rates and occupancy levels for its San Diego properties, in violation of a local ordinance. The suit claims the software relied on nonpublic competitor data, contributing to inflated rents and making housing less affordable. The lawsuit, filed in July 2026, seeks to represent all affected tenants. UDR has previously acknowledged using YieldStar as one tool among others in its decision-making.

Company involved
UDR, Inc.
AI system involved
RealPage YieldStar

1 source article · read the reporting →

Momus Analytics' jury-selection algorithm criticised for racial bias

Momus Analytics, a legal technology company, uses machine learning to rank potential jurors for attorneys. Experts and researchers who reviewed the company's patent application say the algorithm relies on demographic characteristics such as race, which may violate constitutional prohibitions against discriminatory jury selection. The company claims its software has helped secure verdicts worth over $940 million, but did not respond to requests for comment.

Company involved
Momus Analytics
AI system involved
Momus

9 source articles · read the reporting →

WF-8VKXFD28 Jun 2020

UBC students raise concerns over Proctorio's privacy breach and discrimination

The University of British Columbia (UBC) uses Proctorio, an algorithmic test proctoring software, for remote exams. In June 2020, a UBC student reported an issue with Proctorio, and the company's CEO released the student's support chat logs, sparking privacy concerns. The AMS of UBC published an open letter alleging that Proctorio discriminates against students of colour, those with disabilities, and other groups by flagging 'abnormal' behaviours and denying access. The letter calls on UBC to end its contract with Proctorio and conduct an external audit.

Company involved
University of British Columbia
AI system involved
Proctorio

10 source articles · read the reporting →

Study finds Italian car insurers charge more based on birthplace

A study by the Universities of Padua, Udine and Carnegie Mellon found that Italian car insurers, including Genertel, Mps, Quixa and Con.Te, use birthplace and citizenship in pricing algorithms, charging some drivers over €1,000 more. The practice was ruled against in a 2018 decree involving Linear, but the study says it continues. The companies contacted denied or explained the findings.

Company involved
Genertel, Mps, Quixa, Con.Te

8 source articles · read the reporting →

Portland Metro ends Replica partnership over data privacy concerns

Portland Metro, an elected regional government in Oregon, ended its pilot project with movement data company Replica after a disagreement about data sharing. Portland Metro requested raw, disaggregated data, which Replica refused to provide, citing user privacy concerns. The partnership was terminated without payment.

Company involved
Portland Metro
AI system involved
Replica

10 source articles · read the reporting →

DeepScore markets facial and voice analysis app for trustworthiness scoring despite experts' doubts

DeepScore, a Tokyo-based company, is marketing an app that uses facial and voice recognition to score people's trustworthiness for lenders and insurers in Japan, Indonesia, Vietnam and the Philippines. The company says the app can detect deception with 70 per cent accuracy, but researchers and privacy advocates say there is no reliable scientific basis for such judgments and warn of discrimination and privacy harms. The chief executive said the system is only one part of lenders' and insurers' decision-making and that people can choose not to use it. Critics respond that an unequal balance of power makes consent difficult.

Company involved
DeepScore
AI system involved
DeepScore

6 source articles · read the reporting →

WF-ZQ3YFL1 Dec 2020

Retorio AI personality test swayed by candidate appearance in BR experiment

Bayerischer Rundfunk journalists conducted experiments with Retorio's AI video interview analysis tool. The AI, which assesses personality traits from short videos, produced different scores when the same actress changed her appearance (glasses, headscarf, wig) or the video background and lighting were altered. The start-up Retorio acknowledged that the AI considers external image, similar to a human interviewer. Experts warned that such software could perpetuate stereotypes and unfairly affect job candidates.

AI system involved
Retorio AI

10 source articles · read the reporting →

WF-I6R3LD1 Mar 2023

Stanford takes down Alpaca AI demo over safety and cost concerns

Stanford University took down the web demo of its Alpaca AI language model due to safety and cost concerns. The model, based on Meta's LLaMA, was fine-tuned to follow instructions but could generate misinformation and toxic text. Researchers decided to remove the demo after it became publicly accessible, citing inadequate content filters and rising hosting costs.

Company involved
Stanford University
AI system involved
Alpaca

10 source articles · read the reporting →

WF-HY5JT527 Nov 2024

Tow Center finds ChatGPT Search misattributes publisher content

The Tow Center for Digital Journalism tested ChatGPT Search with 200 block quotes from 20 publishers and found 153 partially or fully incorrect citations. The chatbot often conjured responses when it could not access content, sometimes citing plagiarized or syndicated versions. OpenAI responded that the study was atypical and that it supports publishers with clear links and attribution.

Company involved
OpenAI
AI system involved
ChatGPT Search

6 source articles · read the reporting →

Universal Music sues Anthropic over Claude 2 distributing copyrighted lyrics

Universal Music Group and other music publishers have sued AI company Anthropic, alleging that its Claude 2 chatbot generates and distributes copyrighted song lyrics without a license. The complaint, filed in Tennessee, claims that Claude 2 reproduces lyrics from songs like Katy Perry's 'Roar' and Don McLean's 'American Pie' when prompted. The publishers argue that Anthropic's actions constitute copyright infringement and that the company failed to implement effective guardrails to prevent such outputs.

Company involved
Anthropic
AI system involved
Claude 2

9 source articles · read the reporting →

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