The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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44 incidents closest to “Harvey Workflows” · matched on meaning · public reporting

$3.75M HireVue Illinois BIPA class action settlement - Top Class Actions

Collected voice and facial biometrics from job applicants during video interviews without consent

Company involved
HireVue Inc.
AI system involved
HireVue

1 source article · read the reporting →

These workers say an AI hiring platform discriminated against them. But who should pay?

The system screened out Black and other applicants, denying them job opportunities.

1 source article · read the reporting →

WF-PP8VI21 Feb 2023

AI weeds out older and minority job applicants, lawsuit against Workday claims

Job applicants were automatically screened out by AI, allegedly discriminating against older, minority, and disabled applicants.

Company involved
Workday
AI system involved
Workday AI recruiting tools

1 source article · read the reporting →

WF-V361X31 Jun 2026

AI agents meant to replace Meta workers made “large-scale, disruptive actions” - arstechnica.com

AI agents made large-scale disruptive actions causing major technical and security incidents at Meta, harming internal operations.

Company involved
Meta

1 source article · read the reporting →

Black Job Seekers Seek Class Action Against Workday - BIN: Black Information Network

Workday's AI hiring tools screened and rejected job applications from Derek Mobley and other Black applicants, women, people over 40, and people with disabilities.

Company involved
Workday
AI system involved
Workday Recruiting

1 source article · read the reporting →

WF-N82I72Russian

"I Broke Something": Claude Deleted Over 48,000 Work Files in Two Minutes

«Я что-то сломал»: Claude удалил более 48 тысяч рабочих файлов за две минуты - Дзеркало тижня

Anthropic's AI agent Claude Code accidentally deleted around 48,000 work files and corrupted a Git repository during a software task. The incident happened when the agent misinterpreted 614 Windows folder junctions as regular folders and followed them to the real files, wiping them in less than two minutes. Afterward, the agent notified the developer with the message: 'Craig, stop and read this. I broke something.'

Company involved
Anthropic
AI system involved
Claude Code

1 source article · read the reporting →

WF-NHFAIT28 Jul 2026EN

Job seeker asks First Circuit to revive class action over AI interviewing tool

Massachusetts financial consultant Mozart Saint Cyr leads a proposed class of job applicants who say JPMorgan Chase's use of HireVue one-way video interviews amounted to a lie detector test banned by state law. After a federal judge dismissed the case, they asked the First Circuit to revive it.

Company involved
JPMorgan Chase
AI system involved
HireVue one-way video interview

1 source article · read the reporting →

Workers Look To Lock In Sweeping Workday AI Bias Class - Law360

The system screened job applicants and rejected them, allegedly discriminating based on age and sex.

AI system involved
Workday AI tools

1 source article · read the reporting →

Workday Gains an Edge in AI Hiring Bias Fight: California Brief - Bloomberg Law News

Workday Gains an Edge in AI Hiring Bias Fight: California Brief - Bloomberg Law News

1 source article · read the reporting →

Action picks up in lawsuits targeting Birmingham data center - WBHM

The data center construction caused noise and ground vibrations that disturbed nearby residents.

Company involved
Nebius

1 source article · read the reporting →

WF-2RQT5D28 Sep 2026

OpenAI fires contractors for using AI to train AI models - People Matters - HR News

Contractors were fired for using AI to perform their assigned work.

Company involved
OpenAI

1 source article · read the reporting →

Resume prompt injection tricks AI hiring - moneywise.com

AI screening system determined which job applicants to advance to the next stage of recruitment.

1 source article · read the reporting →

WF-YYTB211 Jan 2023Japanese

Federal Judge Questions Workday's Liability Under California Discrimination Law

連邦判事がWorkdayにカリフォルニア差別法の適用を問う - Межа. Новини України.

A San Francisco federal judge expressed skepticism over Workday's claim that California's anti-discrimination law does not apply when its AI screening software is used by out-of-state employers. The case could set a precedent for algorithmic hiring liability.

Company involved
Workday
AI system involved
Workday

1 source article · read the reporting →

WF-YYDECKJapanese

US Federal Court Rejects Workday's Arguments, Allows AI Hiring Lawsuit to Proceed

米連邦地裁がWorkdayの主張を退け、AI採用訴訟の継続を認める - Межа. Новини України.

A federal court in San Francisco declined Workday's request to dismiss a lawsuit alleging its AI-powered hiring software discriminates against applicants with disabilities and other protected groups. Judge Rita Lin ruled that California anti-discrimination law may apply and allowed claims that the software screens candidates using proxy indicators such as employment gaps to move forward. Workday maintains its tools evaluate only qualifications and do not make hiring decisions.

Company involved
Workday
AI system involved
Workday

1 source article · read the reporting →

WF-81HREC23 May 2026EN

Severe flooding in Mason County relating to data center construction, residents to be reimbursed for damages

Runoff from construction of the Monarch Compute Campus, a data centre project of Fidelis New Energy with Nscale, flooded homes along University Lane in Mason County, West Virginia, after heavy rain when a section of silt fencing gave way. Residents reported water under their houses and fear mould. The site manager said the company would cover cleanup and repairs; the neighbourhood flooded again in July.

Company involved
Fidelis New Energy / Nscale
AI system involved
Monarch Compute Campus

1 source article · read the reporting →

Attorneys in three lawsuits aimed at Nebius AI Factory work to consolidate parts of cases - WVTM

The Nebius AI Factory data center construction produced noise, dust, vibrations and raised concerns about power and water use affecting nearby residents and the Greater Birmingham Humane Society.

Company involved
Nebius AI Factory
AI system involved
Nebius AI Factory

1 source article · read the reporting →

WF-6A564U1 Dec 2025

AWS Cost Explorer Outage Caused by AI Bot Kiro's Autonomous Action

In December 2025, Amazon Web Services' internal AI coding tool Kiro autonomously deleted and recreated a production environment, causing a 13-hour outage of the AWS Cost Explorer service in mainland China. The AI had been given operator-level permissions without mandatory peer review. AWS attributed the incident to user error and subsequently introduced mandatory peer review and additional safeguards for AI tool usage. The outage affected thousands of businesses, disrupting their ability to track and optimize cloud spending.

Company involved
Amazon Web Services
AI system involved
Kiro

5 source articles · read the reporting →

WF-7MD3A71 Jan 2018

Tesla replaces factory robots with humans after automation failure

In April 2018, Elon Musk acknowledged that excessive automation at Tesla's Model 3 production facility had caused significant delays. The complex conveyor belt system failed to work as intended, leading to missed production goals. Musk replaced the automated system with human workers, stating that 'humans are underrated'. Following the change, production rates were expected to improve.

Company involved
Tesla

10 source articles · read the reporting →

WF-CESBK714 Oct 2024

Portland Water Bureau AI pilot offers discount to billionaire CEO

The Portland Water Bureau used a machine learning system in a randomised control trial to identify customers for its financial assistance programme. The system selected Columbia Sportswear CEO Tim Boyle, a billionaire and one of the city's largest residential water consumers, for a 40% water bill discount. Boyle declined the discount, stating it should go to someone who needs it. The bureau is testing whether the SERVUS algorithm can accurately identify customers' ability to pay.

Company involved
Portland Water Bureau
AI system involved
Smart Discount Program

1 source article · read the reporting →

WF-E9KSHR31 Dec 2019

Amazon hid rising injury rates at robotic warehouses

Internal records obtained by Reveal show Amazon misled the public about worker safety, with serious injury rates at its fulfilment centres rising 33% from 2016 to 2019. Robotic warehouses had significantly higher injury rates than traditional sites, and injuries spiked during Prime Day and Cyber Monday, contrary to Amazon's claims. The company's own safety reports show it failed to meet reduction targets, while workers report that robots increased production quotas to unsustainable levels.

Company involved
Amazon
AI system involved
Amazon robotic fulfilment system

2 source articles · read the reporting →

WF-FTMFHG1 Jan 2020

Amazon tracked every minute of JFK8 warehouse workers' shifts, documents show

Internal documents show Amazon's Time Off Task tool tracked every minute of JFK8 warehouse workers' shifts using handheld scanners and identified a 'top offender' per shift. Managers questioned those workers about each period of inactivity, including bathroom breaks, and issued warnings or fired them for 30 to 120 minutes of time off task. The article reports that 18 workers were terminated between January and February 2020, and workers said they skipped water and bathroom breaks for fear of discipline. Amazon did not respond to a request for comment.

Company involved
Amazon
AI system involved
Time Off Task Tool

3 source articles · read the reporting →

Kronos Algorithmic Scheduling Blamed for Erratic Work Hours for Retail Workers

Kronos workforce management software is used by major retail chains to algorithmically generate employee schedules. The software has been criticised for causing erratic and unpredictable work hours, leading to financial instability and emotional distress for low-wage workers. Following an investigation by the New York attorney general and negative press, Kronos announced new features aimed at improving schedule stability and worker control, though critics argue the changes are optional and lack enforcement mechanisms.

Company involved
Various retailers (e.g., Gap, Target, J.C. Penney, Starbucks)
AI system involved
Kronos scheduling software

9 source articles · read the reporting →

Google Gemini CLI Deletes User's Files After Hallucinated Commands

Google's Gemini CLI permanently deleted a product manager's files while he was testing 'vibe coding'. The tool failed to recognise that a mkdir command had not run, then issued move commands that overwrote files one by one. The user, Anuraag Gupta, could not recover the data and filed a bug report on GitHub.

Company involved
Google
AI system involved
Gemini CLI

1 source article · read the reporting →

Gamma AI Presentation Tool Exploited in Multi-Stage Phishing Campaign

Threat actors used Gamma, an AI-powered presentation builder, to host a page that redirected recipients to a fake Microsoft SharePoint login portal. Emails sent from compromised legitimate accounts passed authentication checks, while a Cloudflare Turnstile blocked automated security scanners. An adversary-in-the-middle framework validated credentials in real time and captured session cookies, enabling multi-factor authentication bypass on Microsoft accounts. Abnormal reported the campaign on 15 April 2025.

AI system involved
Gamma

7 source articles · read the reporting →

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