The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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44 incidents closest to “Online Injury Alerts” · matched on meaning · public reporting

WF-KA8YYL1 Sep 2024

AI transcription tool Otter.ai causes health data breach at Ontario hospital

A former physician at an Ontario hospital installed the Otter.ai transcription tool and gave it access to his digital calendar. Because his personal email was still on a meeting invite list, the AI agent autonomously joined a virtual hepatology round, transcribed it, and emailed the summary and transcript to 65 recipients. The transcript contained sensitive personal health information of seven patients. The hospital reported the breach to the Ontario IPC, took steps to contain it, and is implementing further safeguards.

Company involved
Unnamed hospital in Ontario
AI system involved
Otter.ai

6 source articles · read the reporting →

When AI Takes Over the Anbo Athletic Login Site: How a Prompt Injection Shook Brand Credibility and User Trust

当AI接管安博竞技登录网站:一次提示注入如何动摇品牌信誉与用户信任 - ttplus.cn

An AI system took over the Anbo Athletic login website. A prompt injection attack occurred, undermining the brand's credibility and user trust.

Company involved
Anbo Athletic

1 source article · read the reporting →

WF-SW2WE519 Aug 2026ZH-TW

Misuse of driver assistance leads to 3 dead, 3 injured; Freeway Bureau: Don't stand in the 'leg-breaking zone' after a…

濫用汽車輔助駕駛釀3死3傷 高公局:車禍後別站在「斷腿區」 - 自由時報

On August 19, a rear-end collision on Highway 1 left two drivers standing between their vehicles in the inner lane without safety measures; a third car using driver assistance then struck them, causing three deaths and three injuries. The Freeway Bureau warned drivers to move to safety after an accident and never stand in the 'leg-breaking zone' between vehicles.

Company involved
交通部高速公路局
AI system involved
輔助駕駛系統

1 source article · read the reporting →

Fatal Highway Crash Suspected Caused by Driver-Assist Blind Spot; Safety Board Launches Probe

國道3死車禍疑輔駕盲區奪命 運安會要查了 高公局:6情境無法辨識 - 中時新聞網

A three-fatality crash on the national highway is suspected to have been caused by a blind spot in the driver-assistance system. The Transportation Safety Board has launched an investigation. The Freeway Bureau stated that there are six scenarios where such systems cannot properly identify hazards.

1 source article · read the reporting →

Toronto AI swimmer warning experiment failed

The City of Toronto deployed an artificial intelligence system intended to warn swimmers. The experiment failed.

Company involved
City of Toronto

3 source articles · read the reporting →

WF-H4032Y19 Aug 2026ZH-TW

Driver Assistance System Leads to Rear-End Crash; Freeway Bureau Calls for Inclusion in Driving Tests and Mandatory Dealer Disclosure

輔助駕駛系統釀追撞 高公局:應納入監理考題、賣車時強制告知 - udn

A secondary rear-end collision on National Highway 1 occurred after a driver using adaptive cruise control failed to detect stationary vehicles. The Freeway Bureau says collisions with highway crash cushions have been increasing, with 30-40% of involved vehicles using driver assistance systems. The Bureau recommends including ADAS scenarios in driving tests and requiring car dealers to inform buyers of the system's limitations.

AI system involved
ACC (Adaptive Cruise Control) and ADAS

1 source article · read the reporting →

WF-7HYWB51 Jan 2022

Acclarent's AI-Powered Surgery Tool Allegedly Injures Patients, Lawsuits Claim

Two patients allege that Acclarent's TruDi Navigation System, which uses AI to confirm device positioning during sinus surgery, misled surgeons and caused severe injuries including strokes. The FDA has received over 100 reports of malfunctions and at least ten injuries since AI was added. Lawsuits claim the company rushed the technology to market with only 80% accuracy, making the device less safe than before. Acclarent denies any causal connection, and the cases are ongoing.

Company involved
Acclarent
AI system involved
TruDi Navigation System

2 source articles · read the reporting →

WF-R9LNC11 Jan 2024Vietnamese

Many Self-Driving Car Test Drivers Injured

Nhiều tài xế thử nghiệm xe tự lái gặp chấn thương - VnExpress

Test drivers for autonomous vehicle companies Waymo and Zoox suffered over 20 injuries such as sprains, muscle strains, and neck pain in 2024 and 2025, according to OSHA data analyzed by TechCrunch. Transdev, which manages Waymo's test drivers, reported 16 injuries caused by sudden braking or swerving, while Zoox reported 8 cases linked to abrupt stops. Incidents included a driver whose hand was injured when a car suddenly reversed while parking, and another who was hurt after the vehicle braked sharply for children on a path, leading to extended leave.

Company involved
Waymo and Zoox

1 source article · read the reporting →

WF-2AFF9H1 Jan 2025Japanese

US Robotaxis Plagued by Whiplash Injuries from Sudden Braking

米ロボタクシー、「いきなりブレーキ」でむち打ち続出 - 自動運転ラボ

Waymo and Zoox reported over 24 injury accidents involving test drivers in 2024-2025, mostly from sudden braking or system errors. Drivers suffered whiplash and other injuries, with some off work for over 150 days. Zoox recalled hundreds of vehicles due to braking problems.

Company involved
Waymo

1 source article · read the reporting →

WF-6LRXJJ19 Aug 2026ZH-TW

3 Dead, 2 Injured in Highway Secondary Crash; Police Suspect Assisted Driving, Transportation Safety Board Opens Investigation

國道3死2傷二次事故 警疑輔助駕駛釀禍 運安會:重大事故立案調查 - UDN

On August 19, a secondary crash on Taiwan's National Highway 1 in Miaoli killed three people and injured two. After a minor collision, two drivers stood between their cars in the inner lane without taking safety measures, and a third vehicle using an assisted driving system rear-ended them. The Transportation Safety Board has launched a major accident investigation.

1 source article · read the reporting →

WF-VWXA3N1 Feb 2026Korean

'Knew Shooter's Account Was Dangerous but Didn't Report It' – British Columbia Sues OpenAI

"총격범 계정 위험 알고도 신고 안 해"…캐나다 주정부, 오픈AI 제소 - v.daum.net

The government of British Columbia, Canada, has filed a lawsuit against OpenAI and its CEO Sam Altman. They allege that OpenAI failed to report a mass shooter's ChatGPT account to police despite an internal review flagging a specific, credible risk of harm. The lawsuit claims this failure prevented authorities from intervening before a school shooting that killed nine people.

Company involved
OpenAI
AI system involved
ChatGPT

1 source article · read the reporting →

WF-4DGQE71 Jan 2022

Acclarent's AI-Powered Surgery Tool Allegedly Injures Patients, Lawsuits Claim

The TruDi Navigation System by Acclarent, which uses AI to confirm device positions during sinus surgery, has been linked to at least ten patient injuries including strokes, according to FDA reports and two lawsuits. Plaintiffs Erin Ralph and Donna Fernihough allege that the AI was inaccurate and misled surgeons, causing carotid artery damage and strokes in 2022. Acclarent denies the allegations, stating there is no credible evidence of a causal connection. The lawsuits are ongoing.

Company involved
Acclarent
AI system involved
TruDi Navigation System

2 source articles · read the reporting →

Gardai warn of AI-generated home invasion prank causing distress and false 999 calls

Individuals in Ireland are using AI image filters to create fake photos of intruders in family homes and sending them to relatives, causing severe alarm, particularly among elderly victims. The prank has led to multiple false 999 calls, wasting Garda resources and risking delayed responses to genuine emergencies. Gardaí have issued a public appeal urging people to stop the prank, warning of serious safety concerns.

1 source article · read the reporting →

WF-5LZUWJ19 Feb 2020

EasyMile ordered to stop carrying passengers after injury in Ohio

A passenger was injured while riding in an EasyMile self-driving shuttle in Columbus, Ohio, when the vehicle made an emergency stop from 7 mph, causing the passenger to fall from their seat. The passenger sought medical attention, and the local transportation project Smart Columbus halted the service. The National Highway Traffic Safety Administration (NHTSA) partially suspended EasyMile's US operations, prohibiting the company from carrying passengers while it investigates the incident.

Company involved
EasyMile

3 source articles · read the reporting →

WF-8BHM8U7 Jan 2023

Apple Watch fall detection causes surge in false 911 calls at Schweitzer Mountain

Skiers and snowboarders at Schweitzer Mountain inadvertently triggered a dramatic increase in 911 calls due to the fall detection feature on Apple Watches. The Bonner County Sheriff's Office reported that nearly 30% of calls on one Saturday were unintentional, diverting emergency resources. The feature, which automatically calls 911 if a fall is detected and the user does not respond, mistook skiing and snowboarding movements for falls. The sheriff's office treats each call as an emergency until verified, potentially delaying response to real emergencies.

Company involved
Apple
AI system involved
Apple Watch fall detection

3 source articles · read the reporting →

Rockingham County Sheriff Warns of AI-Created Clickbait Scam Targeting Teens

The Rockingham County Sheriff's Office warned of an online scam campaign using AI-generated clickbait to lure students and teenagers to malicious websites. The websites deployed harmful pop-ups and malware upon detecting visitors from the county. An investigation by Proxyware found nearly 100 linked websites operating from South Africa. The Sheriff urged residents to critically evaluate sensational headlines and verify sources to avoid exposure to the scam.

3 source articles · read the reporting →

WF-C2SBHV4 Jan 2026

AI-Generated Fake Photo of Orlando West High School Fire Causes Outrage and EMS Warning

A fake AI-generated photo depicting Orlando West High School in Soweto on fire was circulated online, prompting an investigation by Johannesburg Emergency Management Services. EMS spokesperson Kagiso Phasha confirmed the image was a hoax and warned that such pranks cause unnecessary expenditure and divert critical resources. The incident has sparked outrage and a stern warning that those responsible will face legal consequences.

2 source articles · read the reporting →

WF-E9KSHR31 Dec 2019

Amazon hid rising injury rates at robotic warehouses

Internal records obtained by Reveal show Amazon misled the public about worker safety, with serious injury rates at its fulfilment centres rising 33% from 2016 to 2019. Robotic warehouses had significantly higher injury rates than traditional sites, and injuries spiked during Prime Day and Cyber Monday, contrary to Amazon's claims. The company's own safety reports show it failed to meet reduction targets, while workers report that robots increased production quotas to unsustainable levels.

Company involved
Amazon
AI system involved
Amazon robotic fulfilment system

2 source articles · read the reporting →

WF-EWS6VU5 Dec 2025

U.S. Geological Survey’s ShakeAlert System Sends False Earthquake Alert to Cellphones

Last week, the ShakeAlert early earthquake warning system managed by the U.S. Geological Survey issued a false alert for a magnitude-5.9 earthquake near Dayton, Nevada. The automated system sent critical alerts to cellphones hundreds of miles away, urging people to drop and hold on to something sturdy. The USGS blamed a technical glitch for the false alarm, and California lawmakers have demanded answers regarding the cause and the system’s verification safeguards.

Company involved
U.S. Geological Survey
AI system involved
ShakeAlert

2 source articles · read the reporting →

WF-FHYMZF12 Mar 2025

NSW Reconstruction Authority data breach exposes 2031 people's info via ChatGPT

A former temporary staff member of the NSW Reconstruction Authority uploaded personal information of 2031 Northern Rivers Resilient Homes Program applicants to ChatGPT without authorisation. The data included names, contact details, dates of birth, and sensitive health information. The breach occurred between 12 and 15 March 2025. The authority has notified affected individuals, reported the breach to the NSW Privacy Commissioner, and implemented measures to prevent future unauthorised use of AI tools.

Company involved
NSW Reconstruction Authority
AI system involved
ChatGPT

2 source articles · read the reporting →

WF-GR7YCJ7 Nov 2025

Baltimore County Schools Relocate Students After AI Gun False Alarm

On November 7, 2025, an AI security system called Omnilert reported a possible gun at Parkville High School in Baltimore County, Maryland. Students were relocated while police searched the school, but no threat was found. The incident follows a similar false alarm at Kenwood High School in October, where Omnilert mistook a bag of chips for a gun, leading to students being handcuffed. Baltimore County Public Schools has promised annual training on protocols for responding to Omnilert alerts.

Company involved
Baltimore County Public Schools
AI system involved
Omnilert

1 source article · read the reporting →

WF-ZZE9XY1 Jun 2024

Facebook's spam filter blocks vital wildfire safety warnings, endangering lives

Facebook's automated spam detection system has been flagging and removing posts containing critical wildfire safety information, including updates from volunteer groups and official agencies. The removals, which began increasing in June 2024, have affected residents in California and other western states during a severe wildfire season. Users report not being notified of the removals, and appeals have gone unanswered. Facebook says it is investigating the issue.

Company involved
Facebook

3 source articles · read the reporting →

Apple Intelligence feature flags scam messages as priority alerts

Apple's 'Apple Intelligence' notification summarisation feature, introduced in late 2024, is reportedly prioritising scam messages on iPhones, iPads, and Macs. Users have reported that the AI struggles to differentiate fraudulent emails from genuine alerts, with one user seeing a scam email claiming he owed $465 flagged as a priority. Experts warn that the summarisation removes context, potentially making scams more effective. Apple has stated it plans to update the feature to clarify when summaries are AI-generated.

Company involved
Apple
AI system involved
Apple Intelligence

5 source articles · read the reporting →

Nurse at St. Rose Dominican Hospital Averts AI-Sepsis Alert Error

A nurse at St. Rose Dominican Hospital in Henderson, Nevada, refused to follow an AI-generated sepsis alert that would have given an elderly dialysis patient IV fluids, which could have caused a life-threatening complication. The alert, part of the hospital's electronic system, prompted a charge nurse to order the fluids despite the patient's compromised kidneys. A physician intervened and ordered dopamine instead, averting harm. The incident highlights concerns about AI tools overriding clinical judgment.

Company involved
St. Rose Dominican Hospital

1 source article · read the reporting →

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