The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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44 incidents closest to “Panorama Education” · matched on meaning · public reporting

AI detector scores banned as evidence at Yale and Johns Hopkins, vendor conflict exposed - Pasquale Pillitteri

The system flagged student assignments as AI-generated, potentially leading to academic misconduct accusations.

Company involved
Yale University and Johns Hopkins University
AI system involved
Turnitin AI detector

1 source article · read the reporting →

Fired Teacher Says AI Tainted Review And Arbitration - law360.com

The AI-generated performance evaluation contributed to the teacher's termination.

Company involved
Concord Public Schools

1 source article · read the reporting →

New York teacher challenges state evaluation system over flawed rating

Sheri Lederman, a 4th-grade teacher in the Great Neck district, filed a lawsuit against the New York state education department after being rated 'ineffective' on the portion of her evaluation tied to students' test performance, a year after receiving a 'highly effective' score. The lawsuit alleges that the teacher-evaluation system is statistically flawed and lacks a proper appeals process. The education department declined to comment on the litigation.

Company involved
New York state education department

10 source articles · read the reporting →

WF-CRBH9Y3 Apr 2025

Flock Safety failed to secure Boston vehicle data during 2025 pilot, report finds - WBUR

Flock Safety cameras collected license plate and vehicle data from drivers in Boston and shared it with external law enforcement agencies.

Company involved
Flock Safety
AI system involved
Flock Safety

1 source article · read the reporting →

WF-3XRMGG1 Mar 2025

Sydney students resit NAPLAN after predictive text glitch

Year 5 students at Waverley College and Kambala in Sydney were required to resit their NAPLAN writing exams after a technical glitch enabled Apple's predictive text and spellcheck features during the test. The issue was discovered by a teacher and students, and the schools reported it to NESA and ACARA. The students were given a new prompt and completed the test the following Monday. An ACARA spokesman stated the problem was not widespread, with over 880,000 tests submitted successfully.

Company involved
ACARA
AI system involved
NAPLAN

2 source articles · read the reporting →

WF-Z8TT5D1 Dec 2020

University of Toronto exam monitoring software disadvantages BIPOC students

The University of Toronto continued using ProctorU and Examity exam monitoring software despite reports that the facial recognition technology fails to identify BIPOC students, causing stress and delays. Students like Maame Adjoa experienced the AI system being unable to verify their identity, requiring manual intervention. The university acknowledged the equity concerns but has not banned the software, while ProctorU stated that human proctors make final decisions. The issue has drawn criticism from US senators and researchers who highlight built-in bias in AI facial recognition.

Company involved
University of Toronto
AI system involved
ProctorU, Examity

1 source article · read the reporting →

Sound Intelligence Aggression Detectors Prove Unreliable in School Tests

ProPublica tested Sound Intelligence's aggression detection software, used in hundreds of U.S. schools and hospitals. The algorithm, which analyzes audio for signs of stress and anger, frequently misidentified innocent sounds like coughing as aggressive and failed to detect actual screams. At a New Jersey hospital, the system ignored an agitated man screaming and pounding a desk, escalating the situation. Sound Intelligence's CEO acknowledged the imperfections but defended the technology as an early warning system.

AI system involved
Sound Intelligence aggression detector

2 source articles · read the reporting →

WF-MZ24NZ1 Sep 2020

Universities' use of race in student risk algorithms harms Black and Latinx students

The Markup found that several universities, including UMass Amherst, UW–Milwaukee, and Texas A&M, use EAB's Navigate software which incorporates race as a predictor of student dropout risk. The algorithms label Black and Latinx students as high risk at disproportionately high rates compared to White students. Students, professors, and experts worry this is pushing minority students out of math and science majors through biased advising.

Company involved
University of Massachusetts Amherst,University of Wisconsin–Milwaukee,Texas A&M University,Texas Tech University,South Dakota State University
AI system involved
Navigate

1 source article · read the reporting →

WF-GR7YCJ7 Nov 2025

Baltimore County Schools Relocate Students After AI Gun False Alarm

On November 7, 2025, an AI security system called Omnilert reported a possible gun at Parkville High School in Baltimore County, Maryland. Students were relocated while police searched the school, but no threat was found. The incident follows a similar false alarm at Kenwood High School in October, where Omnilert mistook a bag of chips for a gun, leading to students being handcuffed. Baltimore County Public Schools has promised annual training on protocols for responding to Omnilert alerts.

Company involved
Baltimore County Public Schools
AI system involved
Omnilert

1 source article · read the reporting →

WF-GWKZP614 Jun 2024

LAUSD shelves AI chatbot after vendor AllHere collapses

Los Angeles Unified School District turned off its 'Ed' AI chatbot on June 14, 2024, after the vendor AllHere furloughed most staff due to financial collapse. The chatbot, which cost $3 million, was designed to provide students and parents with academic guidance and school information. A former AllHere employee alleged that student data was improperly shared with third parties and processed overseas, raising privacy concerns. The district stated it will ensure privacy protections and plans to eventually restore the chatbot.

Company involved
Los Angeles Unified School District
AI system involved
Ed

5 source articles · read the reporting →

Parents sue Hingham Public Schools over AI project D grade

The parents of a Hingham High School senior allege the school unfairly punished him for using AI on a social studies project, giving him a D and Saturday detention despite no handbook rule against AI. They say the grade kept him out of the National Honor Society and threatens his applications to top-tier colleges. The family sued Hingham High School administration and the school district in Plymouth County District Court, seeking a grade change and NHS admission. Hingham Public Schools has declined to comment, citing ongoing litigation.

Company involved
Hingham Public Schools

2 source articles · read the reporting →

WF-HM55RC24 Feb 2012

New York City Department of Education Releases Flawed Teacher Ratings Publicly

In February 2012, the New York City Department of Education publicly released individual Teacher Data Reports rating over 12,000 teachers based on value-added analysis of student test scores. The ratings, originally intended for internal use, were disclosed after a court ruled in favor of media organizations under the Freedom of Information Act. The teachers' union and education experts criticised the data as unreliable due to large margins of error and failure to account for demographic factors, warning that the release would unfairly shame or praise educators. The Department defended the ratings as a useful perspective on teacher effectiveness.

Company involved
New York City Department of Education
AI system involved
Teacher Data Reports

6 source articles · read the reporting →

WF-HT4UHG1 Jan 2011

Houston teachers sue over secret EVAAS evaluation algorithm

Houston Independent School District used the SAS Institute's EVAAS system, a proprietary algorithm, to evaluate teacher performance based on student test scores. The Houston Federation of Teachers and several teachers sued in 2014, alleging the system violated their Fourteenth Amendment procedural due process rights because the algorithm is a trade secret and teachers cannot verify the accuracy of their scores. A federal magistrate judge refused to dismiss the procedural due process claims in May 2017, ruling that teachers must have an opportunity to test the accuracy of the scores that could cost them their jobs.

Company involved
Houston Independent School District
AI system involved
Educational Value-Added Assessment System (EVAAS)

1 source article · read the reporting →

WF-NCRTFN1 Jan 2020

Lockport City School District's Facial Recognition System Misidentified Black Faces and Weapons

Lockport City School District deployed SN Technologies' AEGIS face and weapons detection system in January 2020. Parents and the New York Civil Liberties Union allege the system misidentifies Black people more often than white people and falsely detects weapons such as broom handles. A lawsuit was filed against the New York State Education Department seeking to ban facial recognition in schools. SN Technologies denied misleading the district.

Company involved
Lockport City School District
AI system involved
AEGIS

1 source article · read the reporting →

WF-L5NTEZ27 Oct 2014

Teachers find no value in SAS EVAAS system in Southwest School District

A study examined the SAS Education Value-Added Assessment System (EVAAS®) used by the Southwest School District (SSD) to evaluate teacher effectiveness for high-stakes consequences. Teachers reported that the system produced inconsistent results, was biased by student factors, and reduced morale and collaboration. The study found that teachers did not use the data formatively as intended, and unintended consequences included heightened pressure and teaching to the test.

Company involved
Southwest School District (SSD)
AI system involved
SAS Education Value-Added Assessment System (EVAAS®)

10 source articles · read the reporting →

WF-XA0VSX1 Dec 2017

Boston Public Schools reverses algorithm-generated bus schedule after parent protest

In December 2017, Boston Public Schools announced new school start times and bus schedules generated by an algorithm designed by MIT researchers. Some parents, predominantly white, protested the changes, arguing they were unfair. The city reversed the decision after the protest, despite the algorithm's aim to improve equity and sleep health for the majority of students. The incident highlighted the lack of transparency in algorithmic decision-making.

Company involved
Boston Public Schools

10 source articles · read the reporting →

WF-FB00CQ1 Dec 2017

Australian education ministers scrap NAPLAN robot marking

The Education Council decided not to use automated essay scoring for NAPLAN writing tests, dropping a proposal by ACARA to have computers mark English tasks. Teachers' unions had campaigned against the plan, and an academic warned that the software would reward verbose gibberish and could not assess creativity. The decision was made in December 2017 and announced in January 2018.

Company involved
Australian Curriculum, Assessment and Reporting Authority (ACARA)

10 source articles · read the reporting →

WF-XBXRUJ18 Apr 2022

Intel and Class Technologies face criticism over emotion-detecting AI for students

Intel partnered with Class Technologies to use an AI system that analyses student emotions during Zoom classes to provide insights to teachers. Critics, including educator Todd Richmond, argued that facial expressions are not reliable indicators of internal states and that the system amounts to pseudoscience. The article reports these criticisms as allegations, not as proven fact. No specific incident of harm or regulatory action is reported.

Company involved
Intel
AI system involved
Class Technologies face-reading AI

10 source articles · read the reporting →

Hangzhou No. 11 Middle School installs facial recognition system to monitor students

Hangzhou No. 11 Middle School has deployed a smart classroom behaviour management system, developed with Hikvision, that uses facial recognition to take attendance and analyse students' expressions and behaviour. The system alerts teachers when students appear inattentive. The school says it records only behavioural state information, not video, and that it will be installed in all classes. Some people have raised privacy concerns.

Company involved
杭州第十一中学
AI system involved
智慧课堂行为管理系统

10 source articles · read the reporting →

WF-SASGFE1 Sep 2018

Anderstorp gymnasium trials facial recognition to register student attendance

Anderstorp gymnasium in Skellefteå, Sweden, used a facial recognition system for a few weeks in autumn 2018 to automatically register students' attendance when they entered a classroom. The system, made by an unnamed manufacturer, replaced teachers' manual attendance records for one class. Pupils were mostly satisfied, and the school's principal described the technology as safe. Skellefteå municipality and the manufacturer are discussing a possible continuation, with the manufacturer recommending consultation with Datainspektionen before scaling up.

Company involved
Skellefteå kommun

10 source articles · read the reporting →

WF-EF57BQ1 Jan 2019

Beijing school uses Hanwang emotion recognition system to monitor student behaviour

Niulanshan First Secondary School in Beijing has installed Hanwang Technology's Classroom Care System, which photographs students every second and analyses their facial expressions and behaviour. The system sends weekly reports to teachers and parents, and one student was described as low participation in English class despite being recorded as focused 94% of the time. The school has been highlighted in a report by Article 19, which says such emotion recognition tools rely on junk science and risk eroding privacy and human rights.

Company involved
Niulanshan First Secondary School
AI system involved
Classroom Care System

10 source articles · read the reporting →

WF-TNB7Q615 Oct 2024

NSW Education Standards Authority used AI-generated image in HSC English exam without disclosure

The NSW Education Standards Authority (NESA) used an AI-generated image as a stimulus in the 2024 HSC English exam without disclosing its origin. The image, created by Florian Schroeder using OpenAI's ChatGPT and Dall-E 2, was published on Medium in July 2023. Students suspected AI use due to irregularities in the image, and NESA initially declined to confirm. After the Sydney Morning Herald confirmed the image was AI-generated, NESA stated that students would be marked on their response to the question, not the image's origin.

Company involved
NSW Education Standards Authority
AI system involved
ChatGPT and Dall-E 2

6 source articles · read the reporting →

UK councils use Covid OneView AI to harvest personal data for risk scoring

UK local authorities are using a system called Covid OneView, developed by data analytics firm Xantura, to harvest millions of personal details from council records. The system uses predictive analytics and AI to assign risk scores to households and individuals, aiming to identify those vulnerable to Covid or likely to break lockdown rules. Privacy campaigners and MPs have criticised the lack of transparency and the extent of data collection, which includes sensitive information such as debt levels, living arrangements, and even notes on unfaithful sex. Xantura and Barking and Dagenham Council have defended the system as compliant with data protection rules and focused on providing support.

Company involved
UK local authorities
AI system involved
Covid OneView

6 source articles · read the reporting →

WF-8VKXFD28 Jun 2020

UBC students raise concerns over Proctorio's privacy breach and discrimination

The University of British Columbia (UBC) uses Proctorio, an algorithmic test proctoring software, for remote exams. In June 2020, a UBC student reported an issue with Proctorio, and the company's CEO released the student's support chat logs, sparking privacy concerns. The AMS of UBC published an open letter alleging that Proctorio discriminates against students of colour, those with disabilities, and other groups by flagging 'abnormal' behaviours and denying access. The letter calls on UBC to end its contract with Proctorio and conduct an external audit.

Company involved
University of British Columbia
AI system involved
Proctorio

10 source articles · read the reporting →

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