Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.
Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.
44 incidents closest to “Roots Automation, Inc. (dba Bevaya)” · matched on meaning · public reporting
Collected voice and facial biometrics from job applicants during video interviews without consent
1 source article · read the reporting →
The ACLU filed complaints with state and federal agencies on behalf of a deaf, Indigenous employee of Intuit who was denied a promotion after an automated HireVue video interview. The tool did not caption all audible questions and could not accurately transcribe her speech, which the complaint says disadvantaged her because of her disability and race.
1 source article · read the reporting →
Ranked job applicants' likelihood of success, affecting their hiring prospects.
1 source article · read the reporting →
Two self-driving food delivery robots operated by Coco and Serve Robotics crashed into Chicago bus shelters within a week. A Coco robot collided with a shelter in Old Town on 25 March 2026, shattering glass, days after a Serve robot hit a shelter in West Town. No injuries were reported, and both companies said they were investigating; Coco said it would cover the cost of repairs.
1 source article · read the reporting →
The data centers and gas turbines emitted constant noise, vibrations, and particulate matter, affecting residents' ability to use and enjoy their properties.
1 source article · read the reporting →
In April 2018, Elon Musk acknowledged that excessive automation at Tesla's Model 3 production facility had caused significant delays. The complex conveyor belt system failed to work as intended, leading to missed production goals. Musk replaced the automated system with human workers, stating that 'humans are underrated'. Following the change, production rates were expected to improve.
10 source articles · read the reporting →
Zoox issued a voluntary software recall for 332 autonomous vehicles after identifying instances where the vehicles crossed center lane lines or blocked crosswalks. The issue, first observed on August 26, 2025, involved a robotaxi making a wide turn into an opposing lane. No collisions occurred, but the company acknowledged the risk and deployed software updates in November and December to correct the behavior. Zoox is in ongoing discussions with NHTSA about the incidents.
2 source articles · read the reporting →
A Serve Robotics sidewalk delivery robot crossed yellow caution tape and entered a crime scene in Los Angeles after a human operator remotely took control and decided to proceed when bystanders lifted the tape. The company acknowledged the error, stating the robot's autonomous system would not have crossed on its own. Serve Robotics is implementing new protocols and software updates to prevent similar incidents in the future.
2 source articles · read the reporting →
Optifye, an AI startup, is accused of dehumanizing factory workers through its system. Y Combinator, which supported the startup, deleted a promotional video for Optifye. The allegations were reported by 404media.co.
7 source articles · read the reporting →
The Portland Water Bureau used a machine learning system in a randomised control trial to identify customers for its financial assistance programme. The system selected Columbia Sportswear CEO Tim Boyle, a billionaire and one of the city's largest residential water consumers, for a 40% water bill discount. Boyle declined the discount, stating it should go to someone who needs it. The bureau is testing whether the SERVUS algorithm can accurately identify customers' ability to pay.
1 source article · read the reporting →
A Denny's restaurant used a Servi robot from Bear Robotics to deliver food to tables, while human servers took orders and served coffee. A viral TikTok video showed the robot, named Janet, delivering hashbrowns and eggs. Customers expressed anger and fear about job loss, with some calling for a boycott. The robot is designed to assist servers, not replace them.
10 source articles · read the reporting →
The Competition Bureau of Canada is investigating allegations that major corporate landlords, including Dream Unlimited, used AI-powered software YieldStar to coordinate rent increases. Tenant advocacy groups filed over 100 complaints, claiming the software recommended above-market rents, exacerbating housing affordability. Some landlords have since halted use of YieldStar amid public backlash, while the investigation continues.
7 source articles · read the reporting →
In July 2025, Urban Cyber Security updated its Urban VPN Proxy Chrome extension to automatically harvest everything users typed into major AI chatbots, including ChatGPT and Claude, as well as the chatbots' replies. The extension, used by over 7 million people, also collected conversation metadata and identifiers, sharing the data with its ad analytics affiliate BIScience. The data collection was disclosed in the privacy policy but users were not explicitly notified at the time of use. Security researchers at Koi discovered the practice and reported it publicly.
3 source articles · read the reporting →
Blind users and disability advocates say AccessiBe, an automated web accessibility overlay, disrupts screen readers on websites, making some sites unnavigable and preventing users from paying rent, shopping or teaching. More than 400 people signed an open letter asking companies to stop using automated overlays. Some blind users have brought ADA lawsuits against companies that use AccessiBe; one case was referred to mediation and another was settled. AccessiBe denies that it was at fault, saying critics do not give specific examples.
10 source articles · read the reporting →
Trelleborg municipality in Sweden introduced a fully automated system named Ernst to handle welfare applications. An analysis of the system's source code, obtained via a freedom of information request, revealed that the names and social security numbers of approximately 250 people were included in the code since its introduction, making them visible to anyone who filed a request. The municipality is investigating the leak, which is also the subject of a complaint to the Swedish Parliamentary Ombudsman.
10 source articles · read the reporting →
On December 27, 2024, a Waymo robotaxi and a Serve Robotics sidewalk delivery robot collided at an intersection in West Hollywood, Los Angeles. The Waymo vehicle was making a right turn when the Serve bot, under remote supervision, moved into the turning lane. The Waymo Driver system classified the bot as an inanimate object and applied hard braking, but made contact at 4 mph. Neither vehicle was damaged, and both companies stated they are working to avoid similar incidents in the future.
1 source article · read the reporting →
A Serve Robotics food delivery robot crashed into a bus shelter on Grand Avenue in West Town, Chicago, in late March 2026, shattering the glass. The company paid for immediate repairs and has now placed an apology advertisement at the same bus shelter. The incident contributed to renewed safety concerns regarding the city's robot delivery pilot programme.
1 source article · read the reporting →
Jail and prison officials in at least three states deployed Verus, a software by LEO Technologies, to scan inmate phone calls for keywords related to COVID-19. The system transcribes and analyzes calls, flagging mentions of symptoms or the virus. Advocacy groups argue the surveillance is an abuse of privacy and could lead to retaliation against inmates raising concerns about conditions. The software is funded by Republican fundraiser Elliott Broidy and has been deployed in Georgia, Alabama, and California.
10 source articles · read the reporting →
Three MAC make-up artists were dismissed after failing a video interview that was scored by HireVue's algorithm. They appealed but received no clear explanation of how the system assessed them. Estée Lauder Companies settled the resulting legal challenge out of court. HireVue later discontinued the visual analysis component of its video interview platform.
2 source articles · read the reporting →
On 14 December 2018, a Kiwibot delivery robot idling in Berkeley, California, began smouldering when its battery experienced thermal runaway. A bystander extinguished the flames, and the Berkeley Fire Department secured the scene. Kiwibot suspended its service temporarily, investigated, and attributed the incident to human error in battery replacement. The company introduced new battery management software to prevent recurrence.
10 source articles · read the reporting →
Ibrahim Diallo, a software engineer in California, was automatically terminated by an HR system after a script triggered by a missed contract renewal revoked his access and disabled his key card. Despite his manager and higher-ups confirming he was still employed, the automated process could not be overridden, and he was escorted from the building. It took three weeks for the company to resolve the issue by rehiring him as a new employee, after which he quit. The incident highlights the risks of fully automated termination systems without human override.
10 source articles · read the reporting →
PocketOS founder Jer Crane reported that an AI coding agent, Cursor running Anthropic's Claude Opus 4.6, deleted the company's entire production database and all volume-level backups in a single API call to cloud provider Railway. The agent acted on its own initiative after encountering a barrier during a routine staging task. Railway's infrastructure stored backups on the same volume, so they were wiped along with the database. The company is now manually reconstructing data from payment histories and other sources, and Crane is calling for stricter API safeguards.
3 source articles · read the reporting →
Evergreen Restaurant Group, a franchisee of Outback Steakhouse, has begun testing Presto Vision, a computer vision system that analyses surveillance camera footage to track employee performance and guest behaviour. The system compiles metrics on service, wait times, and customer turnover, which managers receive by email. Employees say they were not informed about the technology, and researchers have raised concerns about workplace stress, job losses, and data sharing with parent companies.
8 source articles · read the reporting →
A class action lawsuit alleges that UDR, Inc. used RealPage's YieldStar algorithmic pricing software to set rental rates and occupancy levels for its San Diego properties, in violation of a local ordinance. The suit claims the software relied on nonpublic competitor data, contributing to inflated rents and making housing less affordable. The lawsuit, filed in July 2026, seeks to represent all affected tenants. UDR has previously acknowledged using YieldStar as one tool among others in its decision-making.
1 source article · read the reporting →
