Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.
Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.
44 incidents closest to “Shift Fraud Detection (Force)” · matched on meaning · public reporting
An employee at engineering firm Arup in Hong Kong was deceived by a deepfake video call impersonating an executive, leading to a transfer of $25 million. The incident highlights the growing threat of AI-generated voice and video deepfakes in financial transactions. Reality Defender, a deepfake detection firm, cites this case as an example of the need for advanced authentication tools.
2 source articles · read the reporting →
A hacker used AI to deepfake an employee's voice and trick a Retool staff member into providing a multi-factor authentication code. The attacker sent phishing SMS messages and then called the employee, impersonating an IT team member with a synthetic voice. This allowed the hacker to add their own device to the employee's account and access internal systems, compromising 27 cloud customers. Retool revoked the access and disclosed the incident, blaming a weakness in Google Authenticator's cloud sync feature.
1 source article · read the reporting →
A gang in Maslak, Istanbul, set up a call centre using AI-supported software to impersonate police, prosecutors, soldiers, and bank officials. They defrauded many Czech and European citizens, obtaining high amounts of money, which they laundered through bank accounts and crypto platforms. Turkish authorities, in cooperation with Czech judicial authorities, conducted simultaneous raids on three addresses, seizing digital materials and detaining 80 foreign suspects.
1 source article · read the reporting →
A fraud analyst, Leon, was targeted by scammers who used AI to create convincing fake websites for non-existent investment firms. The scammers posed as employees of Assent Advisory and directed him to elaborate sites for APPC Capital Singapore and Thackeray Mines and Minerals Inc., complete with AI-generated images and fake details. Leon recognised the scam, but the sophistication of the AI-generated content made him second-guess his own judgment. The incident highlights how AI is enabling more convincing investment scams.
1 source article · read the reporting →
疊單、工時砍半涉短付報酬！UberEats挨告詐欺 - TVBS新聞網
A new law effective July 21 sets minimum pay per delivery order. Unions accuse UberEats of underpaying workers by misinterpreting these rules, and they filed a fraud complaint with prosecutors. They say the platform's actions caused financial losses for delivery workers.
1 source article · read the reporting →
A Hong Kong scam syndicate used deepfake technology to train recruits to impersonate wealthy single women. Recruits were taught conversation topics like learning Japanese, playing golf, and tasting expensive wine to appear affluent. Police revealed the operation, indicating a potential for widespread financial fraud. No specific victims were reported.
1 source article · read the reporting →
Fraudsters used deepfake videos of DNB's CEO and CFO in a live Teams meeting to instruct employees at the bank's Singapore office to transfer millions of Singapore dollars. The attempt was detected after a suspicious WhatsApp message was reported to security. DNB allowed the meeting to proceed to gather intelligence, and no money was lost. The bank publicly disclosed the incident to raise awareness about deepfake threats.
1 source article · read the reporting →
In June 2025, a series of AI-generated deepfake videos circulated on Facebook in Lithuania, impersonating journalists, politicians, and doctors to promote fraudulent health products. The videos, part of a wider European scam campaign, tricked viewers into losing money. The National Crisis Management Centre called it a 'new level of fraud', and the videos were later removed. Facebook promised to strengthen content review but has not yet delivered results.
2 source articles · read the reporting →
A title company owner in Hallandale Beach, Florida, detected an attempted property fraud using a deepfake video. The scammer posed as the owner of a vacant lot, providing a fake driver's licence and a looped video during a video call. The title company owner noticed the video was not interactive and halted the sale. The true owner's property tax bills had been sent to the Bahamas, and the scammer used a photo of a missing woman from California.
4 source articles · read the reporting →
Uber introduced an opaque algorithm called 'Upfront Fares' to calculate driver pay in 24 U.S. cities, replacing the previous time-and-distance-based rate. Drivers report lower and unpredictable earnings, with Uber taking a larger cut of fares. The company claims the change gives drivers more control, but critics say the secrecy makes it impossible to verify fair pay. The algorithm may learn the lowest rate drivers will accept, potentially driving down wages.
3 source articles · read the reporting →
In June 2024, a scam group posing as FTX debt claimants allegedly used AI-generated identities and manipulated facial appearances to defraud two companies of more than $5.6 million. The perpetrators accessed FTX customer data through public bankruptcy filings or a 2023 data breach at Kroll. Blockchain analysis traced the stolen funds through Binance, CoinEx, and Gate.io. The incident remains unresolved.
6 source articles · read the reporting →
The city of Rotterdam deployed a machine learning algorithm built by Accenture to flag welfare recipients for fraud investigation. The system used personal data including gender, language, and subjective caseworker notes to generate risk scores, leading to investigations that disproportionately targeted women and migrants. An external review found the algorithm discriminatory and inaccurate, prompting the city to suspend its use in 2021. The system's opacity made it nearly impossible for those flagged to challenge the decisions.
6 source articles · read the reporting →
Michigan's Unemployment Insurance Agency (UIA) deployed the Michigan Integrated Data Automated System (MiDAS) to automate fraud detection. The system algorithmically adjudicated over 40,000 fraud cases between October 2013 and September 2015, with 85 percent of those resulting in incorrect fraud determinations. The false accusations led to severe financial penalties, ruined credit, and homelessness for many victims. A class-action lawsuit was filed, and while the state has apologised and returned fines, it has fought against compensation claims, though legislators have promised to seek at least $30 million for those affected.
10 source articles · read the reporting →
A cybercrime wave called the 'Phantom Hacker' scam has used AI-generated deepfakes, voice cloning, and caller ID spoofing to steal over US$1 billion from elderly victims worldwide, primarily in the United States. Criminals impersonate tech support, bank officials, and government investigators to trick victims into transferring money to fraudulent accounts. The scam exploits fear and limited digital literacy, with a 600% rise in AI-enabled fraud reported. Experts urge verification through official channels as no legitimate institution requests remote access or money transfers over calls.
3 source articles · read the reporting →
Four men were arrested in Ahmedabad for allegedly using AI-generated deepfake videos to bypass Aadhaar's facial authentication system. They changed a victim's registered mobile number, accessed his DigiLocker, and applied for loans in his name. The accused, including Common Service Centre operators, used unauthorised Aadhaar update kits. Police are investigating whether more victims were targeted.
1 source article · read the reporting →
Kronos workforce management software is used by major retail chains to algorithmically generate employee schedules. The software has been criticised for causing erratic and unpredictable work hours, leading to financial instability and emotional distress for low-wage workers. Following an investigation by the New York attorney general and negative press, Kronos announced new features aimed at improving schedule stability and worker control, though critics argue the changes are optional and lack enforcement mechanisms.
9 source articles · read the reporting →
Threat actors used Gamma, an AI-powered presentation builder, to host a page that redirected recipients to a fake Microsoft SharePoint login portal. Emails sent from compromised legitimate accounts passed authentication checks, while a Cloudflare Turnstile blocked automated security scanners. An adversary-in-the-middle framework validated credentials in real time and captured session cookies, enabling multi-factor authentication bypass on Microsoft accounts. Abnormal reported the campaign on 15 April 2025.
7 source articles · read the reporting →
Fraudsters used forged emails and deepfake audio to impersonate a company director, convincing a branch manager at a UAE company to transfer $35 million as part of a fake acquisition. The manager believed he was following instructions from the director and a US-based lawyer. The incident, which occurred in January 2020, led to a US federal court request for assistance in tracing the stolen funds. The case highlights the growing threat of deepfake technology in corporate fraud.
6 source articles · read the reporting →
In March 2023, scammers used deepfake technology to create fake video calls impersonating relatives of victims in Ho Chi Minh City, Vietnam. One victim lost nearly 100 million VND after a video call that appeared to show his relative asking for a loan. Another victim lost 150 million VND in a similar scam. Police have received multiple reports and are investigating, warning that deepfake-enabled fraud is proliferating.
2 source articles · read the reporting →
Starmangalsutra Private Limited, a subsidiary of Sky Gold and Diamonds, lost approximately Rs 10.70 crore after fraudsters used deepfake techniques to impersonate a director and trick an employee into transferring funds to unknown accounts. The incident was discovered on July 15, 2026, and the company reported it to cybercrime authorities and banks. Sky Gold stated there is no indication of broader IT system breaches.
1 source article · read the reporting →
US companies report a surge in fake job seekers using generative AI tools to fabricate identities, employment histories, and conduct deepfake video interviews for remote positions. Cybersecurity firms Pindrop and CAT Labs, along with BrightHire, describe incidents where scammers, including North Korean operatives, attempted to gain employment to install malware, demand ransoms, steal data, or collect salaries fraudulently. One candidate, 'Ivan X', was detected by Pindrop's video authentication tool after a recruiter noticed his facial expressions were out of sync with his words.
1 source article · read the reporting →
In March 2019, criminals used commercially available AI voice-generation software to impersonate the CEO of a German parent company. They tricked the CEO of a UK-based energy firm into urgently wiring $243,000 to a Hungarian supplier. The fraud was discovered when the fraudsters attempted a second transfer, which the CEO refused. The company was insured and the loss was covered.
10 source articles · read the reporting →
A group of Walmart employees, calling themselves the Concerned Home Office Associates, alleged that the Everseen AI system used in thousands of stores to prevent shoplifting frequently produces false positives, flagging innocent customer behaviour as theft. They created a video showing the system failing to stop actual theft and mistakenly alerting for a phone. Employees said the false positives frustrate customers and lead to unnecessary interventions, raising public health concerns during the COVID-19 pandemic. Walmart denied a widespread issue but said it had made improvements.
9 source articles · read the reporting →
A study by MIT Media Lab and Coworker.org found that Shipt's new V2 payment algorithm reduced pay for 41% of workers by an average of 11% per shop. The algorithm, rolled out in September 2020, replaced a transparent payment system with a black-box model. Workers pooled data to analyze the impact, revealing uneven distribution of earnings.
10 source articles · read the reporting →
