The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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44 incidents closest to “Snapsheet Total Loss” · matched on meaning · public reporting

$3.75M HireVue Illinois BIPA class action settlement - Top Class Actions

Collected voice and facial biometrics from job applicants during video interviews without consent

Company involved
HireVue Inc.
AI system involved
HireVue

1 source article · read the reporting →

WF-8BD1QC1 Jul 2026Indonesian

Tesla Reports Record 236 Driver-Assist Crashes in July 2026 with Four Fatalities

Tesla Laporkan Rekor 236 Kecelakaan Driver-Assist Juli 2026 dengan Empat Fatal - readers.id

Tesla reported a record 236 crashes involving its driver-assist systems in July 2026. Four of these accidents were fatal.

Company involved
Tesla

1 source article · read the reporting →

WF-VCBKSVItalian

Tesla Avoids Trial with Settlement Over Fatal Autopilot Crash

Tesla evita il processo con un accordo su un incidente mortale con Autopilot - Motori Magazine

Tesla reached a settlement with the family of a driver killed in a crash while Autopilot was active. The incident occurred in California when a Model S struck a diagonally parked fire truck. The case had raised questions about the system's reliability.

Company involved
Tesla
AI system involved
Autopilot

1 source article · read the reporting →

Crashed Straight Into It... (#CheekMeat)

直接撞上去... (#嘴邊肉) 影片來源:翻攝 交通部高速公路局 【相關報導】 國1特斯拉、廂型車卡內線…6車急閃畫面曝!VOLVO直直衝撞釀3死 https://www.ettoday.net/news/20260821/3223081.htm?from=fb_et_news - facebook.com

A Tesla and a van collided and became stuck in the inner lane on National Freeway 1. Six vehicles swerved to avoid them, but a following car drove straight into the scene, resulting in three deaths.

1 source article · read the reporting →

WF-OQ1CO224 Jul 2026ZH-CN

Driver-Assist System Initiates Lane Change, Causes Rear-End Collision on Highway

“智驾系统”自主变道 高速公路上遭遇追尾 - 新浪财经

A driver's XPeng X9, with its NGP driver-assistance system engaged, autonomously initiated a left lane change on an expressway. During the maneuver, a vehicle ahead braked suddenly and the car was rear-ended by a large truck. Police determined the lane change caused the accident and held the driver fully liable; the vehicle repair estimate exceeded 100,000 yuan.

AI system involved
Xpeng NGP (Navigation Guided Pilot)

1 source article · read the reporting →

WF-1CLA2811 Aug 2026

AI hallucinated case law in insurance company’s filings in L.A. County house fire dispute - Los Angeles Times

AI generated false legal citations that were submitted in court, affecting the plaintiff in an insurance dispute.

Company involved
State Farm
AI system involved
Irys

1 source article · read the reporting →

Ghost? Triple fatal freeway pileup: driver admits ACC use then denies

有鬼?國道二次追撞釀3死,肇事女駕駛認有開ACC、進警局又否認 - 地球黃金線

A van and a Tesla stopped in the inner lane after a minor collision on National Highway 1. Minutes later, a Volvo rear-ended the van at high speed, killing three people and injuring three. The 51-year-old female driver admitted to using ACC at the scene but denied it at the police station.

1 source article · read the reporting →

WF-2C7KSJJapanese

The Trap Lurking in Tesla's 'Full Self-Driving': A Lawyer Who Won the First Autopilot Lawsuit Speaks on Responsibility and Challenges

テスラの「完全自動運転」に潜む罠…オートパイロット訴訟で初勝訴した弁護士が語る責任と課題 - Business Insider Japan

Attorney Brett Schreiber, who secured the first plaintiff victory in a Tesla Autopilot trial, continues to receive inquiries about potential lawsuits over the company's self-driving systems. He explained that his firm is forced to limit cases to those involving severe injury or death due to the extremely high litigation costs. Schreiber argued that Tesla oversold and overhyped its technology, leading drivers to over-rely on it.

Company involved
Tesla
AI system involved
Enhanced Autopilot

1 source article · read the reporting →

WF-0YBQUE1 Sep 2026

Tesla's FSD reportedly engaged during fatal Illinois crash -- Electrek (TSLA:NASDAQ) - Seeking Alpha

Vehicle control and navigation decisions affecting a driver and potentially other road users

Company involved
Tesla
AI system involved
FSD

1 source article · read the reporting →

WF-8GIDL8Indonesian

Tesla Redacts Driver Assistance Data in Two Fatal Crashes

Tesla Meredaksi Data Bantuan Pengemudi dalam Dua Kecelakaan Fatal - readers.id

The website www.readers.id displayed a security verification page instead of article content. The verification process was blocked by incompatible browser extensions or network settings. The page instructs users to disable extensions or check network and firewall settings.

1 source article · read the reporting →

WF-NELFC3Italian

Tesla in Summon Mode Hits Parked Car: Who Pays?

Tesla in modalità Summon urta un’auto in parcheggio: chi paga i danni? - autoruote4x4.com

A Tesla Model X in Smart Summon mode struck a parked Mitsubishi SUV in a U.S. parking lot. The owner was controlling the vehicle via the app when it took a tight turn and hit the stationary car. The incident sparked debate over liability and insurance coverage for autonomous driving features.

Company involved
Tesla
AI system involved
Smart Summon

1 source article · read the reporting →

Body Shop Owners Unhappy with Insurers' AI Repair Estimates

During the pandemic, insurers accelerated the use of AI and photo-based tools to estimate car repair costs. Body shop owners say the estimates are often inaccurate, missing hidden damage and leading to more time haggling over prices. The insurance industry acknowledges the technology is new and evolving, but repairers argue it cannot replace in-person inspections.

Company involved
Various insurance companies
AI system involved
AI-based photo estimation tools (e.g., CCC Smart Estimate, Tractable)

1 source article · read the reporting →

WF-NLZDHJ25 Mar 2026

Tesla Withholds FSD Crash Data From Prosecutors in Fatal Illinois Turn Case - Tech Times

The Full Self-Driving system executed a left turn across oncoming traffic, causing a collision that killed passenger Maggie Espinosa.

Company involved
Tesla
AI system involved
Full Self-Driving (Supervised)

1 source article · read the reporting →

WF-93NTD525 Apr 2019Korean

Tesla Autopilot Fatal Crash Compensation Set at $243 Million — How Ad Language Redefines Automotive Liability

테슬라 오토파일럿 사망사고 배상 2,430억 원 확정 — 광고 문구가 바꿀 자동차 책임의 경계 - 얼리어답터뉴스

A U.S. federal court finalized $243 million in damages against Tesla for a 2019 fatal crash involving Autopilot. The jury found Tesla's marketing language misled consumers about the system's capabilities, assigning the company 33% of the blame and imposing $200 million in punitive damages.

Company involved
Tesla
AI system involved
Autopilot

1 source article · read the reporting →

WF-SFAF361 Aug 2026ZH-CN

Driver at Fault in Driver-Assist Crash Seeks Compensation; Li Auto Rejects Full Payout

开辅助驾驶撞车全责车主索赔 理想回应拒绝全额赔偿 - 中华网

A Li Auto owner crashed into an oncoming vehicle while using driver-assist on a downhill curve, and police assigned full liability. The owner demanded a car refund then 50,000 yuan for losses, but Li Auto offered only about 18,000 yuan for direct accident expenses, maintaining that drivers must remain attentive and ready to take over.

Company involved
Li Auto
AI system involved
Li Auto assisted driving

1 source article · read the reporting →

WF-WUEQTC4 Sep 2021

Meta Scraped User Photos for Secret Smart-Glasses Tech, Class Action Claims - The SOFX Report

Meta harvested user photographs and created biometric faceprints to enable a smart-glasses system that could identify strangers in public without consent.

Company involved
Meta Platforms, Inc.
AI system involved
NameTag

1 source article · read the reporting →

WF-LLLVAN1 Jun 2026Japanese

Tesla Robotaxi Crash Reports Show Contradictions; NHTSA Data Alone Cannot Determine Fault

テスラのロボタクシー事故報告に矛盾、NHTSAデータだけでは過失を判断できず - 財経新聞

Three property-damage-only crashes involving Tesla's robotaxi were reported to NHTSA in June 2026. Tesla's summaries state the autonomous system did not contribute to the collisions, but one report contains conflicting information: the narrative says the vehicle was stopped while the structured data indicates it was backing up. NHTSA's data is based on self-reports and does not constitute a fault determination.

Company involved
Tesla
AI system involved
Tesla Robotaxi (Model Y)

1 source article · read the reporting →

WF-LXRSKR25 Apr 2019

Tesla's lawyers told the other side that the data the car sends home holds no crash video and no snapshot,…

The Autopilot system failed to brake for a stop sign and a parked vehicle, causing a collision that killed Naibel Benavides Leon and injured Dillon Angulo.

Company involved
Tesla
AI system involved
Enhanced Autopilot

1 source article · read the reporting →

WF-6F2H441 Oct 2017

ShotSpotter Missed 47% of Gunshot Victims in Chicago Police Data

Between October 2017 and July 2018, a Chicago police analyst tracked ShotSpotter's accuracy in the 10th district and found it correctly detected only 63 of 135 shootings where a person was struck, a 47% rate. The analyst shared the findings with CPD and ShotSpotter, and the company installed additional sensors, but accuracy remained below 50%. Despite this, the city signed a $33 million contract extension. SoundThinking says the system meets performance guarantees and has helped locate hundreds of victims.

Company involved
Chicago Police Department
AI system involved
ShotSpotter

1 source article · read the reporting →

WF-7JVW3N1 Jun 2020

Starship delivery robot collides with car in Frisco, driver compensated

Jisuk Mok's car was hit by a Starship food delivery robot while she was stopped at a light in Frisco, Texas, causing over $2,600 in damage. She struggled to get insurance information and contact Starship, which initially refused to release video of the incident. After NBC 5 Responds intervened, Starship acknowledged the incident and agreed to pay for the damages. The company stated such incidents are rare, with robots crossing 15,000 roads daily without issue.

Company involved
Starship Technologies
AI system involved
Starship

2 source articles · read the reporting →

Arity collected drivers' data via apps for insurance scores

Popular smartphone apps including Life360, MyRadar and GasBuddy reportedly shared users' location and motion data with Arity, an Allstate-owned company. Arity used the data to calculate driving scores that could be sold to car insurers to set rates. Users were said not to be clearly informed that their data would be used for insurance pricing. Life360 and Arity stated that users had to opt in and that no personally identifiable driving data was shared without consent.

Company involved
Arity
AI system involved
Arity IQ network

2 source articles · read the reporting →

WF-GJP49S2 Oct 2023

Cruise robotaxi drags woman 20 feet, company pays over $8M settlement

On October 2, 2023, a Cruise robotaxi in downtown San Francisco struck and dragged a woman 20 feet after she was hit by a human driver. The autonomous vehicle attempted to pull over while the pedestrian was trapped underneath, causing life-threatening injuries. Cruise later paid a settlement of between $8 million and $12 million to the victim. The California DMV suspended Cruise's driverless permits after the company failed to show regulators complete footage of the incident.

Company involved
Cruise

4 source articles · read the reporting →

WF-H8TVUM1 Nov 2021

Zillow shuts down iBuying after algorithms cause $380 million loss

Zillow shut down its Zillow Offers iBuying business after its pricing algorithms, known as Zestimates, consistently overvalued homes. The company purchased thousands of homes at above-market prices and is now selling many at a loss, expecting to lose an estimated $380 million. Zillow attributed the failure to the algorithms' inability to accurately forecast home prices in a volatile market. The company will write off $569 million in home inventory and lay off 25% of its staff.

Company involved
Zillow
AI system involved
Zestimates

5 source articles · read the reporting →

WF-JWRXGY7 Jul 2020

Cense exposed 2.5 million records of auto accident victims online

On July 7, 2020, a security researcher discovered 2.5 million records containing personal and medical data of auto accident victims exposed online. The records, belonging to New York-based AI company Cense, included names, insurance policy numbers, claim numbers, and medical diagnosis notes. The data was labeled as staging data, possibly intended for temporary storage before being loaded into an AI system. After the researcher sent a responsible disclosure notice, Cense restricted public access to the database.

Company involved
Cense
AI system involved
Cense

5 source articles · read the reporting →

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