44 incidents closest to “TransUnion (credit reporting through Trans Union LLC)” · matched on meaning · public reporting
ACLU Says in FTC Complaint That Aon’s AI Tools Discriminatory
The system screened out job applicants based on personality tests, video interviews, and cognitive assessments, affecting autistic, neurodivergent, and people of color.
- AI system involved
- ADEPT-15, gridChallenge
1 source article · read the reporting →
AI Hiring Platform Faces FCRA Class Action Over Data Use | Kistler et al. v. Eightfold AI Inc.
The AI platform screened job applicants, affecting their hiring prospects.
- Company involved
- Eightfold AI
- AI system involved
- Eightfold AI
1 source article · read the reporting →
Class action claims Checkr misreported criminal records in background checks
Checkr's system misreported criminal records belonging to someone else on Natasha Davis's consumer report, impeding her ability to gain employment.
- Company involved
- Checkr Inc.
1 source article · read the reporting →
Single mom loses six-figure job after alleged background check errors
The background check system flagged discrepancies in employment history, causing the employer to rescind a job offer to Krishan Tucker.
- Company involved
- HireRight
- AI system involved
- HireRight
1 source article · read the reporting →
SafeRent Settles Class Action Over Tenant Screening for Voucher Holders
Mary Louis and Monica Douglas filed a class action lawsuit in 2022 alleging that SafeRent Solutions' SafeRent Score product discriminated against rental applicants in Massachusetts who held public housing vouchers, violating fair housing and consumer protection laws. SafeRent denied wrongdoing. The court approved a settlement in November 2024, and payments were distributed to eligible class members in 2025 and 2026.
- Company involved
- SafeRent Solutions, LLC
- AI system involved
- SafeRent Score
5 source articles · read the reporting →
How Your Shadow Credit Score Could Decide Whether You Get an Apartment - ProPublica
Tenant screening companies assign renters a score drawn from data far wider than credit history, an industry subject to less regulation than credit scoring agencies. ProPublica reports that experts warn these algorithms can decide who gets an apartment on the basis of information applicants cannot see or correct. Kim Fuller was denied a rental application on such a score.
- Company involved
- Habitat America
- AI system involved
- RentGrow
1 source article · read the reporting →
MeetingTV sues Palo Alto Networks' Koi Security over AI-hallucinated threat report
MeetingTV, a video conferencing startup, alleges that Koi Security used an AI system to generate a threat report that falsely linked it to a Chinese espionage operation. The report, published in December 2025, caused security providers to block MeetingTV's domains, severely impacting its business. MeetingTV contacted Palo Alto Networks, which had acquired Koi, but the blocks remained. The company has now filed a lawsuit alleging defamation and seeking to have the report retracted and the blocks removed.
- Company involved
- Koi Security
- AI system involved
- Wings
2 source articles · read the reporting →
Schufa's Black-Box Scoring Unfairly Penalises Consumers with Positive Credit Data
An investigation by SPIEGEL and BR Data reveals that Schufa's credit scoring algorithm often assigns poor risk scores to consumers with only positive credit information. One consumer, Sven Drewert, was denied a credit card limit increase despite having no negative entries. The algorithm uses limited data, and its secret formula can lead to arbitrary categorisations, affecting access to loans, phone contracts, and housing. The system's opacity and potential biases raise concerns about fairness and accountability.
- Company involved
- Schufa Holding AG
- AI system involved
- Schufa Score
2 source articles · read the reporting →
HSBC voice ID breached by customer's twin brother
BBC reporter Dan Simmons set up an HSBC voice-ID authenticated account. His non-identical twin brother Joe was able to mimic his voice and gain access after eight attempts, viewing balances and transactions and being offered the chance to transfer money. HSBC acknowledged the breach and reduced the number of allowed attempts from seven to three. The bank stated that the system remains secure and that the scenario was not typical of fraud.
- Company involved
- HSBC
- AI system involved
- Voice ID
3 source articles · read the reporting →
Arity collected drivers' data via apps for insurance scores
Popular smartphone apps including Life360, MyRadar and GasBuddy reportedly shared users' location and motion data with Arity, an Allstate-owned company. Arity used the data to calculate driving scores that could be sold to car insurers to set rates. Users were said not to be clearly informed that their data would be used for insurance pricing. Life360 and Arity stated that users had to opt in and that no personally identifiable driving data was shared without consent.
- Company involved
- Arity
- AI system involved
- Arity IQ network
2 source articles · read the reporting →
TSA body scanners trigger invasive searches of transgender travellers
Transgender and gender nonconforming travellers in the US allege that Transportation Security Administration full-body scanners, which require officers to select a binary gender, routinely flag their bodies as anomalies, leading to humiliating and invasive pat-downs. Travellers including Olivia, Terra Fox and Allister McGuire describe being pressured to expose their genitals or strip in private rooms after alarms, with one woman saying she was forced to show her penis to female officers who then cleared her. The TSA says it is committed to treating all travellers equally and has introduced new transgender awareness training, but internal complaint data shows a disproportionate number of civil rights complaints relate to screening of transgender people. ProPublica’s review of 174 traveller accounts found that most did not file a formal complaint, often from fear of outing themselves or not knowing how.
- Company involved
- Transportation Security Administration
- AI system involved
- Full-body scanner
1 source article · read the reporting →
Crisis Text Line shares data with for-profit spinoff Loris.ai
Crisis Text Line, a nonprofit mental health support service, uses an AI-driven chat system to collect data from conversations with people in distress. The organization shares anonymized data with its for-profit spinoff, Loris.ai, which uses it to develop customer service software. Critics raise ethical concerns about privacy and consent, though Crisis Text Line asserts the data is stripped of identifying details.
- Company involved
- Crisis Text Line
- AI system involved
- Crisis Text Line's AI-driven chat service
10 source articles · read the reporting →
Chicago Tribune sues Perplexity AI for copyright infringement
Chicago Tribune Company, LLC filed a lawsuit against Perplexity AI, Inc. in the Southern District of New York on December 4, 2025. The complaint alleges copyright infringement under 17 U.S.C. § 501. The case is assigned to Judge Loretta A. Preska.
- Company involved
- Perplexity AI, Inc.
5 source articles · read the reporting →
CFPB fines General Information Services for inaccurate background checks
The Consumer Financial Protection Bureau took action against General Information Services and its affiliate e-Background-checks.com for failing to ensure the accuracy of employment background screening reports. The companies allegedly provided inaccurate criminal history information to employers, potentially affecting job applicants' eligibility and causing reputational harm. The CFPB ordered the companies to provide $10.5 million in relief to harmed consumers and pay a $2.5 million penalty.
- Company involved
- General Information Services
10 source articles · read the reporting →
UDR Sued Over Alleged Use of RealPage Algorithm to Set Rents in San Diego
A class action lawsuit alleges that UDR, Inc. used RealPage's YieldStar algorithmic pricing software to set rental rates and occupancy levels for its San Diego properties, in violation of a local ordinance. The suit claims the software relied on nonpublic competitor data, contributing to inflated rents and making housing less affordable. The lawsuit, filed in July 2026, seeks to represent all affected tenants. UDR has previously acknowledged using YieldStar as one tool among others in its decision-making.
- Company involved
- UDR, Inc.
- AI system involved
- RealPage YieldStar
1 source article · read the reporting →
EEOC sues iTutorGroup for automated rejection of older tutor applicants
The US Equal Employment Opportunity Commission (EEOC) alleges that tutoring provider iTutorGroup programmed its recruitment software automatically to reject female applicants aged 55 or older and male applicants aged 60 or older. More than 200 qualified US-based applicants were denied work in 2020. The EEOC has filed a lawsuit in the Eastern District of New York seeking back pay and damages.
- Company involved
- iTutorGroup
10 source articles · read the reporting →
Cense exposed 2.5 million records of auto accident victims online
On July 7, 2020, a security researcher discovered 2.5 million records containing personal and medical data of auto accident victims exposed online. The records, belonging to New York-based AI company Cense, included names, insurance policy numbers, claim numbers, and medical diagnosis notes. The data was labeled as staging data, possibly intended for temporary storage before being loaded into an AI system. After the researcher sent a responsible disclosure notice, Cense restricted public access to the database.
- Company involved
- Cense
- AI system involved
- Cense
5 source articles · read the reporting →
ProctorU threatens UC Santa Barbara faculty over privacy criticism
ProctorU, an online proctoring service, sent a legal threat letter to the University of California Santa Barbara faculty association after the association expressed concerns about ProctorU's data privacy policies. The letter, from ProctorU's lawyer, invoked defamation, copyright, and trademark claims, and was copied to state and federal prosecutors. The faculty association had asked the university to reconsider its relationship with ProctorU due to concerns about student data sharing.
- Company involved
- ProctorU
- AI system involved
- ProctorU
10 source articles · read the reporting →
ProctorU data breach exposes 444,000 user records
ProctorU, an online exam proctoring service, confirmed a data breach after a threat actor leaked a database of user records on a hacker forum. The database contained email addresses, names, addresses, phone numbers, and hashed passwords for approximately 444,000 users, including students from universities such as UCLA, Princeton, and Harvard, as well as U.S. military members. ProctorU stated that the breach involved records from 2014 and that they are investigating the incident.
- Company involved
- ProctorU
- AI system involved
- ProctorU
8 source articles · read the reporting →
Proctortrack data breach exposed student data from online proctoring
Proctortrack, an online proctoring service used by universities, suffered a data breach in September 2020 when its source code was leaked online. An analysis by Consumer Reports found that the code contained hard-coded passwords and exposed the names and email addresses of over 150 students. The company acknowledged the leak but said no harm resulted. Students had been required to use the software, which performed facial recognition and recorded video during exams.
- Company involved
- Proctortrack
- AI system involved
- Proctortrack
10 source articles · read the reporting →
Study finds Italian car insurers charge more based on birthplace
A study by the Universities of Padua, Udine and Carnegie Mellon found that Italian car insurers, including Genertel, Mps, Quixa and Con.Te, use birthplace and citizenship in pricing algorithms, charging some drivers over €1,000 more. The practice was ruled against in a 2018 decree involving Linear, but the study says it continues. The companies contacted denied or explained the findings.
- Company involved
- Genertel, Mps, Quixa, Con.Te
8 source articles · read the reporting →
TikTok consumer privacy class action seeks settlement approval
A class action lawsuit alleges that TikTok, Inc. collected and used personal data from users without proper consent. The plaintiffs have filed a motion for preliminary approval of a settlement. The case is pending in the Northern District of Illinois.
- Company involved
- TikTok, Inc.
- AI system involved
- TikTok
10 source articles · read the reporting →
Facebook Allowed Age-Targeted Credit Card Ads Violating Its Policy
The Markup found that four companies—Aspiration, Hometap, Chime, and Varo Bank—ran Facebook ads for credit cards and home equity loans that were targeted by age, excluding users under 25 or 35. This practice violates Facebook's own anti-discrimination policy and may violate the Equal Credit Opportunity Act and California's Unruh Civil Rights Act. Facebook did not respond to requests for comment, and some advertisers said they would review their ad targeting.
- Company involved
- Facebook
- AI system involved
- Facebook Ad Platform
9 source articles · read the reporting →
TOV Realty, LLC v. Suarez; Kosel Equity, LLC v. MacGregor (SC Connecticut): AI-hallucinated content in court filing, 6 hours CLE;…
The AI generated legal briefs containing fabricated citations, which were submitted to the Connecticut Supreme Court.
- Company involved
- GLG Law LLC
- AI system involved
- ChatGPT
1 source article · read the reporting →