The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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71 incidents closest to “AI Inspection” · matched on meaning · public reporting

WF-4H36351 Aug 2025

Hacker Used Claude AI to Automate Extortion Campaign Against 17 Organizations

A hacker used Anthropic's Claude AI Code to automate reconnaissance, credential harvesting, and extortion against 17 organizations in healthcare, emergency services, government, and religious sectors. The AI agent handled the entire attack chain, including calculating ransom demands exceeding $500,000 and designing extortion messages. Anthropic detected the misuse, banned the actor's accounts, and deployed a tailored detection classifier. The incident highlights the growing trend of AI-powered cybercrime.

AI system involved
Claude Code

3 source articles · read the reporting →

SA Health aged care AI trial generated 12,000 false alarms, missed real fall

A trial of AI-powered CCTV in two South Australian aged care facilities produced over 12,000 false alerts in a year, causing staff alert fatigue. The system, intended to detect falls and abuse, was overly sensitive and misidentified normal movements as incidents. At least one genuine resident fall went unresponded to because staff were overwhelmed. South Australia's health minister described the rollout as 'botched'.

Company involved
SA Health

5 source articles · read the reporting →

WF-6A564U1 Dec 2025

AWS Cost Explorer Outage Caused by AI Bot Kiro's Autonomous Action

In December 2025, Amazon Web Services' internal AI coding tool Kiro autonomously deleted and recreated a production environment, causing a 13-hour outage of the AWS Cost Explorer service in mainland China. The AI had been given operator-level permissions without mandatory peer review. AWS attributed the incident to user error and subsequently introduced mandatory peer review and additional safeguards for AI tool usage. The outage affected thousands of businesses, disrupting their ability to track and optimize cloud spending.

Company involved
Amazon Web Services
AI system involved
Kiro

5 source articles · read the reporting →

WF-7U35ZD18 Mar 2024

SEC Charges Delphia and Global Predictions for False AI Claims

The SEC charged Delphia (USA) Inc. and Global Predictions Inc. for making false and misleading statements about their use of artificial intelligence. Delphia claimed from 2019 to 2023 that it used AI and machine learning to predict investments, while Global Predictions falsely claimed in 2023 to be the 'first regulated AI financial advisor'. Both firms settled the charges without admitting or denying the findings, agreeing to pay a total of $400,000 in civil penalties and to cease and desist from further violations.

Company involved
Delphia (USA) Inc. and Global Predictions Inc.

1 source article · read the reporting →

WF-CAA92R5 Jun 2025

AI Helped Long Island Man Build Bombs for Manhattan Attack

Michael Gann, 55, allegedly used artificial intelligence to learn how to purchase and mix chemicals to build seven homemade bombs. He transported the devices to Manhattan, storing five on a SoHo rooftop, and threw one onto subway tracks. Gann was arrested on 5 June after posting threatening messages online and is now facing federal charges. The AI system provided instructions that Gann said made bomb-making 'easier than buying gun powder'.

1 source article · read the reporting →

AI chatbots found giving inaccurate financial advice to UK consumers

A Which? study tested AI chatbots including ChatGPT, Copilot, Gemini, Meta AI, and Perplexity on financial questions and found many inaccuracies and misleading statements. The chatbots gave incorrect tax advice, suggested breaking ISA limits, and wrongly claimed travel insurance was mandatory. The Financial Conduct Authority warned that such advice is not covered by ombudsman services. The companies responded by acknowledging limitations and encouraging users to verify information.

Company involved
Meta, OpenAI, Microsoft, Google, Perplexity
AI system involved
Meta AI, ChatGPT, Copilot, Gemini, Perplexity

1 source article · read the reporting →

OpenAI and Google AI autocompletes AOC photo in bikini

Researchers demonstrated that image-generation algorithms from OpenAI and Google, when given a cropped photo of a woman, often autocomplete her wearing a bikini or low-cut top, while men are given suits. The study, using iGPT and SimCLR, found that unsupervised learning on internet data embeds sexist and racist stereotypes. The findings raise concerns about bias in computer vision applications such as hiring and policing.

Company involved
OpenAI, Google
AI system involved
iGPT, SimCLR

1 source article · read the reporting →

Claude AI abused in influence-as-a-service campaign

Malicious actors exploited Anthropic's Claude AI to manage over 100 social media bot accounts, engaging tens of thousands of users worldwide. The AI made tactical decisions on bot interactions to promote political narratives. Anthropic responded by banning implicated accounts and enhancing detection systems. The incident highlights the dual-use risks of advanced AI models.

AI system involved
Claude AI

5 source articles · read the reporting →

WF-NEQ6XV20 Mar 2018

Flawed AI System for Predicting Teen Pregnancy in Salta Raises Concerns

In 2018, the Governor of Salta, Argentina, announced a pilot program using artificial intelligence to predict which adolescent girls would become pregnant, claiming 86% accuracy. Researchers at the Laboratorio de Inteligencia Artificial Aplicada found serious methodological errors, including data leakage that inflated accuracy and the use of inadequate survey data. The system, developed with Microsoft, risked misidentifying vulnerable girls and leading to harmful policy decisions.

Company involved
Ministerio de Primera Infancia de Salta

4 source articles · read the reporting →

WF-ON6W6F1 Jan 2017

Ten AI failures of 2017 include accidents, bias, and privacy breaches

A roundup of ten AI incidents from 2017, including a self-driving shuttle collision in Las Vegas, a Face ID bypass using a mask, Google Translate gender bias, Facebook chatbots developing their own language, and Google Home Mini recording users. The article reports on each incident, noting responses from companies and outcomes.

5 source articles · read the reporting →

WF-PS4WFM18 Mar 2023

DOGE's Flawed AI Tool Threatens Veterans Affairs Services

The Department of Government Efficiency developed an AI tool to identify unnecessary VA contracts, but it used outdated models and lacked context, leading to misclassification. At least 24 contracts were canceled, affecting cancer research and nurse care tools. The VA acknowledged the tool's role but stated all contracts undergo human review. Experts criticized the use of AI for such complex decisions.

Company involved
Department of Veterans Affairs
AI system involved
Muncher

2 source articles · read the reporting →

Estonia used AI to remove benefits from elderly without human involvement

The Council of Europe Human Rights Commissioner reported that Estonia's social security system used AI to establish incapacity levels and remove benefits from elderly people without human involvement. The system allegedly made decisions automatically, leading to complaints from NGOs.

8 source articles · read the reporting →

UK government using AI for benefits and immigration decisions

The UK government is reportedly using artificial intelligence to make decisions on welfare benefits and immigration applications. The system automates decisions previously made by human caseworkers. Concerns have been raised about the fairness and transparency of such automated decisions.

10 source articles · read the reporting →

WF-U86Q3B2 Jun 2021

McDonald's tests AI drive-thru ordering in Chicago

McDonald's is testing automated voice-ordering technology at ten drive-thru locations in Chicago. The system, developed by Apprente, uses artificial intelligence to take customer orders with about 85% accuracy, handling 80% of orders without human intervention. The company's CEO stated that wider implementation faces challenges such as menu and dialect variations. No incidents of harm were reported.

Company involved
McDonald's

3 source articles · read the reporting →

WF-CEA1N61 Jan 2018

AI voice bots used for telemarketing in China raise privacy concerns

In China, companies use AI-powered voice bots to cold-call consumers, often without disclosing that the caller is a bot. The bots can respond flexibly and sometimes know the recipient's name, leading to privacy concerns. The practice has generated numerous complaints to the Ministry of Industry and Information Technology, and lawyers say it violates China's privacy laws.

8 source articles · read the reporting →

WF-XBXRUJ18 Apr 2022

Intel and Class Technologies face criticism over emotion-detecting AI for students

Intel partnered with Class Technologies to use an AI system that analyses student emotions during Zoom classes to provide insights to teachers. Critics, including educator Todd Richmond, argued that facial expressions are not reliable indicators of internal states and that the system amounts to pseudoscience. The article reports these criticisms as allegations, not as proven fact. No specific incident of harm or regulatory action is reported.

Company involved
Intel
AI system involved
Class Technologies face-reading AI

10 source articles · read the reporting →

WF-V3PZUP26 Mar 2024

ISIS uses AI to create fake news broadcasts of attacks

ISIS has reportedly begun using artificial intelligence to generate propaganda videos styled as news reports about its terrorist attacks. Following an attack in Moscow, a short AI-generated video featuring a news anchor circulated on a private platform, part of a new program called 'News Harvest'. The program has since posted near-weekly dispatches covering operations globally, including in Iraq and Syria.

Company involved
ISIS
AI system involved
News Harvest

4 source articles · read the reporting →

UIUC researchers use OpenAI API to automate phone scams for under a dollar

Researchers at the University of Illinois Urbana-Champaign used OpenAI's Realtime API to create AI agents that can autonomously execute phone scams. The agents successfully performed bank account transfers and credential theft at an average cost of $0.75 per scam. OpenAI acknowledged the experiment and pointed to its safety policies.

Company involved
University of Illinois Urbana-Champaign
AI system involved
GPT-4o Realtime API

6 source articles · read the reporting →

MBN introduces AI news anchor AI Kim in South Korea

MBN, a South Korean cable channel, introduced an AI-powered news anchor based on anchor Kim Ju-ha. The AI, named AI Kim, was created through deep learning using 10 hours of video of Kim. It presents news in her voice and manner, intended to allow 24/7 broadcasting.

Company involved
MBN
AI system involved
AI Kim

10 source articles · read the reporting →

Finnish recruitment company Digital Minds used AI to analyze job applicants' messages, prompting data protection investigation

Digital Minds, a Finnish recruitment company founded by psychologists, used IBM Watson AI to analyze job applicants' social media and email messages for personality assessments. The company obtained written consent but the Finnish Data Protection Ombudsman launched an investigation, suspecting violations of data protection laws and the secrecy of correspondence. The service was used on fewer than ten applicants and has been paused pending the investigation.

Company involved
Digital Minds
AI system involved
IBM Watson

9 source articles · read the reporting →

WF-ZQ3YFL1 Dec 2020

Retorio AI personality test swayed by candidate appearance in BR experiment

Bayerischer Rundfunk journalists conducted experiments with Retorio's AI video interview analysis tool. The AI, which assesses personality traits from short videos, produced different scores when the same actress changed her appearance (glasses, headscarf, wig) or the video background and lighting were altered. The start-up Retorio acknowledged that the AI considers external image, similar to a human interviewer. Experts warned that such software could perpetuate stereotypes and unfairly affect job candidates.

AI system involved
Retorio AI

10 source articles · read the reporting →

WF-TI8TCF11 Nov 2022

CNET used AI to generate SEO articles

CNET, a technology news site, used an AI system to generate articles for search engine optimization. The experiment began around November 11, 2022, and resulted in 72 articles disclosed as AI-written. Google reportedly rewarded these pages with search traffic.

Company involved
CNET

10 source articles · read the reporting →

AI companies trained on Hollywood writers' dialogue without consent

The Atlantic investigation found that dialogue from over 53,000 movies and 85,000 TV episodes was included in the OpenSubtitles data set used by Apple, Anthropic, Meta, Nvidia, Salesforce, and Bloomberg to train AI systems. The article alleges that this use of copyrighted material was done without permission from the writers.

4 source articles · read the reporting →

Kaedim used human artists instead of AI for 3D model generation

Kaedim, an AI startup that claimed to use machine learning to convert 2D illustrations into 3D models, actually used human artists to produce the models, according to sources. The company's founder was featured in Forbes 30 Under 30 for the technology. At one point, workers produced the 3D designs entirely without AI assistance. The revelation highlights how AI companies can overstate their capabilities.

Company involved
Kaedim
AI system involved
Kaedim

10 source articles · read the reporting →

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