ViaQuatro's facial recognition system in São Paulo metro challenged in court
In April 2018, ViaQuatro installed the Digital Interactive Doors System, developed by AdMobilize, on the São Paulo metro's yellow line. The system used cameras to detect passengers' faces and claimed to infer their emotion, age, and gender in order to target advertisements. The Brazilian Institute of Consumer Protection (IDEC) filed a public civil action alleging that the system violated consumer and data protection laws by processing biometric data without consent and making pseudoscientific and discriminatory inferences. A judge ordered the cameras removed in August 2018, and the case is pending a final ruling.
- Company involved
- ViaQuatro
- AI system involved
- Digital Interactive Doors System (DID system)
10 source articles · read the reporting →
GEMA sues OpenAI for unlicensed use of song lyrics in ChatGPT training
On 13 November 2024, German copyright collective GEMA filed a lawsuit against OpenAI in Munich, alleging that the company used copyrighted song lyrics from GEMA's repertoire to train its ChatGPT chatbot without obtaining licenses or paying authors. GEMA claims that when prompted, ChatGPT reproduces original song lyrics, demonstrating the unauthorized use. The lawsuit seeks to establish that OpenAI must compensate the approximately 100,000 GEMA members. The case is pending before the Munich Regional Court.
- Company involved
- OpenAI
- AI system involved
- ChatGPT
6 source articles · read the reporting →
Akerlund v. Atlas Air, Inc., et al. (11th Cir. CA): AI-hallucinated content in court filing, Bar Referral
The system generated fake legal citations that were included in a court filing, potentially misleading the court and prejudicing the client's case.
1 source article · read the reporting →
CBSA tested facial recognition on millions at Toronto Pearson Airport in 2016
In 2016, the Canada Border Services Agency (CBSA) secretly tested facial recognition technology on millions of travellers at Toronto Pearson Airport without their knowledge. The system, supplied by Face4 Systems, matched faces against a database of previously deported individuals. The CBSA stated that no one was deported as a result of the pilot, and the technology was removed after six months. Privacy advocates raised concerns about lack of consent, transparency, and potential racial bias.
- Company involved
- Canada Border Services Agency
- AI system involved
- Faces on the Move
8 source articles · read the reporting →
Amazon's routing algorithm forces drivers to cross highways on foot
Amazon's routing algorithm for its Flex app uses 'stop consolidation' to combine deliveries on both sides of the street, requiring drivers to cross busy roads and highways on foot to save time. Drivers in multiple states reported safety risks, including sprinting across four-lane highways. Amazon denied that drivers frequently jaywalk and said it fixes map defects.
- Company involved
- Amazon
- AI system involved
- Flex app
9 source articles · read the reporting →
Gorillas workers strike over algorithmic shift scheduling flaws
Workers at Gorillas delivery service in Berlin went on strike after an algorithm used for shift scheduling failed to comply with legal rest periods, causing shifts to be scheduled too close together. The algorithm, part of Project ACE, also generated incorrect warnings for missed shifts, leading to unfair firings. The workers demand full and timely payment of salaries, improved shift plans, and proper equipment. Management promised negotiations but instead hired private security to lock workers out.
- Company involved
- Gorillas
- AI system involved
- Project ACE
10 source articles · read the reporting →
Fact-check: AI-generated image of Bono and Geldof with Israeli flags debunked
A satirical account created an image of Bono and Bob Geldof holding Israeli flags using Grok AI, and former Greek finance minister Yanis Varoufakis shared it on X. The image was viewed more than 306,000 times before the creator confirmed to The Journal that it was AI-generated and intended as satire. X attached a community note to Varoufakis's post, but the tweet remained live at the time of writing.
- AI system involved
- Grok AI
2 source articles · read the reporting →
Universal Music sues Anthropic over Claude 2 distributing copyrighted lyrics
Universal Music Group and other music publishers have sued AI company Anthropic, alleging that its Claude 2 chatbot generates and distributes copyrighted song lyrics without a license. The complaint, filed in Tennessee, claims that Claude 2 reproduces lyrics from songs like Katy Perry's 'Roar' and Don McLean's 'American Pie' when prompted. The publishers argue that Anthropic's actions constitute copyright infringement and that the company failed to implement effective guardrails to prevent such outputs.
- Company involved
- Anthropic
- AI system involved
- Claude 2
9 source articles · read the reporting →
Tourists rescued after following ChatGPT route in Tatra mountains
Three Polish tourists used ChatGPT to plan a hiking route from Hala Gąsienicowa to Dolina Pięciu Stawów in the Tatra mountains. The AI recommended a difficult route through Przełęcz Krzyżne, which proved too dangerous in winter conditions with limited visibility and icy rocks. The tourists called the TOPR rescue service and were safely brought down. A TOPR rescuer advised against relying on ChatGPT or Google Maps for mountain route planning.
- Company involved
- OpenAI
- AI system involved
- ChatGPT
2 source articles · read the reporting →
Academic blames Google Bard for false allegations against Big Four
Emeritus professor James Guthrie of Macquarie University used Google's Bard AI to generate false allegations against Big Four accounting firms in submissions to an Australian parliamentary inquiry into consultants' ethics. Guthrie later apologized and claimed sole responsibility for the errors. The Big Four firms have denied the allegations.
- Company involved
- Macquarie University
- AI system involved
- Bard
5 source articles · read the reporting →
Presto Automation uses off-site human agents to double-check AI drive-thru orders
Presto Automation Inc, which markets an AI voice assistant for drive-thru ordering, used off-site human agents in countries including the Philippines to double-check orders in more than 70% of customer interactions, according to SEC filings reported by Bloomberg. The company told Bloomberg that the process helps train its system and should reduce human intervention over time. Presto's drive-thru AI is used in more than 400 restaurants, including Del Taco, Carl's Jr and Checkers, and its stock fell more than 10% after the reports.
- Company involved
- Presto Automation Inc.
8 source articles · read the reporting →
N-Tech.lab's FindFace used to identify St Petersburg metro passengers without consent
Egor Tsvetkov photographed passengers on the St Petersburg metro without their permission and used N-Tech.lab's facial recognition service FindFace to match their faces to public Vkontakte profiles. He published the results in an art project called 'Your Face is Big Data', saying he wanted to show how 'digital narcissism' can lead to stalking. Privacy advocates said the project was ethically problematic because the subjects had not consented and their identities were exposed. FindFace had been launched by N-Tech.lab in February 2016.
- Company involved
- N-Tech.lab
- AI system involved
- FindFace
8 source articles · read the reporting →
Amazon Fresh drops flawed AI-powered Just Walk Out checkout system
Amazon is discontinuing its 'Just Walk Out' technology from Amazon Fresh grocery stores after the system failed to work reliably. The system, which used computer vision and AI to automatically charge customers, actually required over 1,000 human reviewers in India to manually verify transactions. Reports indicate that human review was needed for 700 out of every 1,000 sales, far exceeding Amazon's target. Amazon will replace the system with self-checkout shopping carts.
- Company involved
- Amazon
- AI system involved
- Just Walk Out
10 source articles · read the reporting →
Italian privacy regulator investigates OpenAI's Sora video generation model
The Italian Data Protection Authority (Garante Privacy) has opened an investigation into OpenAI's new AI model 'Sora', which creates short videos from text instructions. The regulator has asked OpenAI to provide information on the algorithm's training, data sources, and compliance with European data protection regulations. OpenAI must respond within 20 days.
- Company involved
- OpenAI
- AI system involved
- Sora
7 source articles · read the reporting →
Leonardo AI misused to create nonconsensual explicit images of celebrities
Leonardo AI, an AI image-generating platform backed by Samsung, has been misused to create nonconsensual explicit images of celebrities. The platform allows users to generate images using user-generated Stable Diffusion models. Users bypassed ethical guardrails by misspelling celebrity names and using sexually suggestive terms. The misuse was reported by 404 Media.
- Company involved
- Leonardo AI
- AI system involved
- Leonardo AI
5 source articles · read the reporting →
Storm-1376 used AI-generated fake audio during Taiwan election, Microsoft reports
Microsoft's Threat Analysis Center reported that the Chinese state-linked group Storm-1376 posted suspected AI-generated fake audio of former Taiwanese presidential candidate Terry Gou endorsing another candidate on election day in January 2024. Gou had made no such statement, and YouTube removed the content before it reached a wide audience. The group has also used AI-generated memes and news anchors as part of influence operations in Taiwan and the United States.
- Company involved
- Storm-1376 (also known as Spamouflage and Dragonbridge)
7 source articles · read the reporting →
AEMPS withdraws AI medicines tool MeQA after detecting errors
AEMPS launched MeQA, an artificial intelligence tool for answering public questions about medicines, on 13 May 2025. Two days later it withdrew the tool after detecting that some responses contained errors. The agency said that most answers were correct but that the errors could affect patient safety, and that it would restore the service as soon as possible.
- Company involved
- Agencia Española de Medicamentos y Productos Sanitarios (AEMPS)
- AI system involved
- MeQA
4 source articles · read the reporting →
Manchester Arena's Evolv weapon scanners fail to detect some knives, report finds
ASM Global's use of Evolv Express AI weapon scanners at Manchester Arena has been questioned after a private report found the system failed to detect large knives in 42% of walkthroughs. The report, produced by NCS4 and obtained by IPVM, also suggested the scanners may miss some bombs and components. Evolv did not dispute the findings but said it communicates capabilities and limitations to customers. ASM Global declined to comment on security matters.
- Company involved
- ASM Global
- AI system involved
- Evolv Express
5 source articles · read the reporting →
Wimbledon's AI feature 'Catch Me Up' generates inaccurate player profiles
Wimbledon's new AI-powered 'Catch Me Up' feature, developed with IBM, generated inaccurate player profiles and match descriptions on the first day of the 2024 championships. The system incorrectly described Emma Raducanu as the British No 1 instead of No 3, and misstated her match wins. It also described a match between Zhang Shuai and Daria Kasatkina as an 'eagerly anticipated encounter between two up-and-coming players,' despite both being established players. The errors were corrected after a user pointed them out on social media, and the All England Club acknowledged the issue, stating the feature would evolve with human checks.
- Company involved
- All England Club
- AI system involved
- Catch Me Up
6 source articles · read the reporting →
Check Point Research finds Google Bard can generate phishing emails and malware
Check Point Research analysed Google's generative AI platform Bard and found it could be used to create phishing emails, malware keyloggers, and basic ransomware code with minimal manipulation. Bard's anti-abuse restrictors were significantly lower than ChatGPT's, making it easier to generate malicious content. The researchers demonstrated these capabilities in controlled tests but did not report actual harm to specific individuals or organisations.
- Company involved
- Google
- AI system involved
- Bard
4 source articles · read the reporting →
OpenAI's Sora 2 allowed unauthorized use of Bryan Cranston's likeness
OpenAI's Sora 2 video generation platform allowed users to create images of actor Bryan Cranston without his permission, leading to a video of his 'Breaking Bad' character interacting with Michael Jackson. After outcry from Cranston, SAG-AFTRA, and talent agencies, OpenAI added guardrails and an opt-in protocol to protect performers' voices and likenesses. Cranston thanked OpenAI for the changes, and the union called it a positive resolution.
- Company involved
- OpenAI
- AI system involved
- Sora 2
6 source articles · read the reporting →
Starship delivery robots blocked wheelchair users at University of Pittsburgh
In October 2019, Starship Technologies' autonomous delivery robots blocked wheelchair users on the University of Pittsburgh campus. Doctoral student Emily Ackerman reported that a robot blocked the only accessible sidewalk entrance, trapping her near traffic. Another wheelchair user, Alisa Grishman, had a similar incident earlier that month. The university and Starship paused the robot program for review.
- Company involved
- Starship Technologies
- AI system involved
- Starship delivery robot
4 source articles · read the reporting →
DWP algorithm approved Kickstart gateways with no trading history or based abroad
An FE Week investigation found that the Department for Work and Pensions (DWP) approved dozens of companies as Kickstart gateways through automated due diligence checks using the Cabinet Office Spotlight Tool, although some had little or no trading history or were based abroad. The DWP said gateways were subject to stringent checks and later said human checks were also used. After the findings were shared with the Treasury and the DWP, the department stopped taking gateway applications and scrapped the requirement for small employers to use gateways from 3 February.
- Company involved
- Department for Work and Pensions
- AI system involved
- Cabinet Office Spotlight Tool
3 source articles · read the reporting →
Edinburgh Airport AI trial gives passengers different parking prices
Edinburgh Airport admitted it was trialling an AI system that randomly set higher or lower parking prices for online bookers, with customers receiving different quotes for the same service. The Scottish Passenger Agents Association called for the trial to be conducted in controlled 'lab' conditions rather than on the public. The airport said the AI's pricing closely matched staff-set prices and the findings would evaluate whether to adopt the system.
- Company involved
- Edinburgh Airport
- AI system involved
- AI trial for parking pricing
3 source articles · read the reporting →
