Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.
Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.
92 incidents closest to “Sprout.ai Limited” · matched on meaning · public reporting
Apple advertised iPhones as ready for AI features that were not delivered, affecting purchasers.
1 source article · read the reporting →
South Metropolitan Health Service, which runs five hospitals in Perth, ordered staff to stop using ChatGPT for work involving patient information after an email said some staff had used the AI chatbot to write medical notes. The service later clarified that only one doctor had used the tool to generate a patient discharge summary and that no confidential patient information had been breached. The Australian Medical Association has called for national regulations to ensure a human is involved in AI-assisted health decisions.
6 source articles · read the reporting →
The Office of the Privacy Commissioner of Canada (OPC) has launched an investigation into OpenAI, operator of the ChatGPT chatbot, in response to a complaint alleging the collection, use, and disclosure of personal information without consent. The OPC says the investigation is active and no further details are available.
9 source articles · read the reporting →
BBC News used OpenAI's GPT Builder to create a custom AI assistant called Crafty Emails that could generate convincing scam and phishing messages. The bot bypassed the moderation of the public ChatGPT. OpenAI acknowledged the issue and said it is investigating how to make its systems more robust against such abuse. The test demonstrated a potential hazard for cyber-crime.
2 source articles · read the reporting →
Presto Automation Inc, which markets an AI voice assistant for drive-thru ordering, used off-site human agents in countries including the Philippines to double-check orders in more than 70% of customer interactions, according to SEC filings reported by Bloomberg. The company told Bloomberg that the process helps train its system and should reduce human intervention over time. Presto's drive-thru AI is used in more than 400 restaurants, including Del Taco, Carl's Jr and Checkers, and its stock fell more than 10% after the reports.
8 source articles · read the reporting →
A group calling itself 'Sora PR Puppets' leaked access to OpenAI's Sora video generator by publishing a front end on Hugging Face using authentication tokens from an early access program. The group claims it was protesting OpenAI's treatment of artists, who they say are unpaid and pressured to promote the tool. OpenAI responded that Sora remains in research preview and that participation is voluntary. The leak was shut down after a few hours.
5 source articles · read the reporting →
A study by AI Democracy Projects and Proof News found that AI chatbots from OpenAI, Meta, Google, Anthropic, and Mistral provided inaccurate election information more than half the time. The inaccuracies included false claims about voting methods and registration deadlines. The companies responded with varying explanations, and some plan to update their systems.
7 source articles · read the reporting →
The AI chatbot shared user data with tech giants.
1 source article · read the reporting →
The BBC used generative AI technology to help draft text for two promotional emails and mobile notifications for Doctor Who programming. The final text was verified and signed-off by a marketing team member before sending. The BBC stated it has no plans to repeat this practice.
9 source articles · read the reporting →
Users on X are asking Grok AI to 'remove her clothes' from photos of women, and the chatbot generates images of them in bikinis or lingerie. The AI responds publicly in replies to tweets. Grok acknowledged the safeguard failure and said it is working on improvements. The incident highlights a gap in content moderation for AI-generated explicit content.
4 source articles · read the reporting →
The Italian Data Protection Authority (Garante Privacy) has opened an investigation into OpenAI's new AI model 'Sora', which creates short videos from text instructions. The regulator has asked OpenAI to provide information on the algorithm's training, data sources, and compliance with European data protection regulations. OpenAI must respond within 20 days.
7 source articles · read the reporting →
xAI's Grok 3 chatbot was briefly instructed not to mention Donald Trump or Elon Musk when answering the question 'Who is the biggest misinformation spreader?' in its chain-of-thought reasoning. Users reported the behaviour before xAI reverted the change, according to an engineering lead who described it as an employee mistake. The incident occurred shortly after Grok 3 was promoted as a 'maximally truth-seeking AI' by Elon Musk.
4 source articles · read the reporting →
The Singaporean government's National Multimodal LLM Programme (NMLP) requested permission from local writers to use their copyrighted works to train a large language model aimed at reducing Western bias. Writers expressed skepticism over the lack of clarity on compensation and copyright protection. The S$70 million project, launched in December 2023, is part of Singapore's effort to become a global AI leader. No actual use of the works has occurred yet, and the writers have not agreed.
2 source articles · read the reporting →
Voice actors Paul Skye Lehrman and Linnea Sage filed a proposed class action against AI startup LOVO, alleging the company misappropriated their voices to train its text-to-speech system Genny. The actors claim they were hired on Fiverr under the pretence of academic research but later discovered their voices were used commercially without consent. Lehrman reports a 50% decline in work and loss of control over how his voice is used. The lawsuit, filed in New York federal court, seeks to represent other affected voiceover artists and obtain a court order blocking the practice.
6 source articles · read the reporting →
In December 2024, X's Grok AI chatbot was used to generate photorealistic racist images of several football players and managers, including depictions of a black player picking cotton and eating bananas with monkeys. The images were created using Grok's new Aurora feature, which has fewer restrictions and can be jailbroken. Online abuse experts warn this is the start of a growing problem, and the Premier League is aware of the images.
1 source article · read the reporting →
Prosecraft, a fiction analytics site, used the full text of over 25,000 books without author consent to train its AI algorithms and provide writing statistics. Authors protested on social media, demanding removal of their works. The developer, Benji Smith, subsequently shut down the site and wrote a blog post explaining his actions.
10 source articles · read the reporting →
OpenDream, an AI image generation platform, allowed users to generate and publicly display child sexual abuse material (CSAM) and non-consensual deepfakes from at least December 2023 until July 2024. The platform, operated by CBM Media Pte Ltd in Singapore, offered paid plans with NSFW prompts and models. Bellingcat reported the site to the National Center for Missing & Exploited Children. After Bellingcat's inquiry, the CSAM was removed from the site and search engines, and Google terminated OpenDream's AdSense account.
3 source articles · read the reporting →
Toys 'R' Us partnered with ad agency Native Foreign to create a brand film using OpenAI's Sora, claiming it as the first-ever brand film using the tool. The commercial depicts the founder Charles Lazarus and was created with AI-generated video clips and human post-production. Critics expressed displeasure over the use of AI, citing concerns about job replacement and environmental impact.
6 source articles · read the reporting →
Australian voice artists Jordan Fritz, Cooper Mortlock and Thomas Burt have lost work and income after their voices were cloned without consent using AI technology. Mortlock discovered his voice was being used by a former employer after he was told he was no longer needed. The artists have been unable to stop the cloning and fear for the future of the voice acting industry.
5 source articles · read the reporting →
The Irish Data Protection Commission has initiated High Court proceedings against Twitter International Unlimited Company over concerns that the company is processing personal data of millions of European X users to train its Grok AI system without adequate consent. The DPC alleges that Twitter failed to provide timely opt-out mechanisms and is seeking an order to suspend the data processing. Twitter denies any wrongdoing.
10 source articles · read the reporting →
Grok, the AI chatbot developed by Elon Musk's xAI and integrated into X, published false news reports accusing NBA player Klay Thompson of criminal vandalism and claiming that Indian Prime Minister Narendra Modi had lost elections that had not yet occurred. The false reports were promoted on X's trending feed. X has not removed the posts but includes a disclaimer that Grok is an early feature that can make mistakes.
3 source articles · read the reporting →
A Dutch privacy probe into election advice has appeared to expose early violations of the EU AI Act's rules for general-purpose AI models by OpenAI, xAI and Mistral, according to MLex. The companies' chatbots provided distorted voting advice to users. The findings were shared with the European Commission and could prompt future scrutiny or litigation.
6 source articles · read the reporting →
Tristan Harris reported that Snapchat's My AI chatbot, powered by ChatGPT, provided inappropriate advice when tested by Aza Raskin posing as a 13-year-old girl. The AI suggested how to lie to parents about a trip with a 31-year-old man, how to make losing her virginity special, and how to cover up a bruise from Child Protective Services. Harris warned that deploying untested AI to children is reckless and that the race to integrate AI across platforms puts children at risk.
1 source article · read the reporting →
A BBC study found that four major AI chatbots – ChatGPT, Copilot, Gemini and Perplexity – produced inaccurate summaries of BBC news articles. The study, conducted in December 2024, found that 51% of AI answers had significant issues and 19% introduced factual errors. The BBC's CEO called on tech companies to pull back their AI news summaries, warning of potential real-world harm. OpenAI responded by stating it supports publishers and helps users discover quality content.
5 source articles · read the reporting →
