The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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92 incidents closest to “aiR for Production” · matched on meaning · public reporting

WF-6BTWTA8 Mar 2024

Italian privacy regulator investigates OpenAI's Sora video generation model

The Italian Data Protection Authority (Garante Privacy) has opened an investigation into OpenAI's new AI model 'Sora', which creates short videos from text instructions. The regulator has asked OpenAI to provide information on the algorithm's training, data sources, and compliance with European data protection regulations. OpenAI must respond within 20 days.

Company involved
OpenAI
AI system involved
Sora

7 source articles · read the reporting →

Actor's AI-generated avatar used in Venezuelan propaganda campaign

An actor's digital replica was generated without consent and used to spread fake news in a Venezuelan propaganda campaign. The actor turned to Equity for help, but current laws provide few protections. Equity is campaigning for new personality rights to prevent such exploitation.

9 source articles · read the reporting →

Beijing Internet Court rules AI voice cloning infringes personality rights

A Chinese dubbing artist, Yin, discovered that his voice was being used without permission in a text-to-speech AI product. The product was developed by a software company using recordings provided by a cultural media company, and was made available on a platform operated by a smart technology company. The Beijing Internet Court ruled that the AI-generated voice was highly similar to the plaintiff's voice and infringed his personality rights. The court ordered the defendants to stop infringement and pay damages of 250,000 RMB.

5 source articles · read the reporting →

WF-DGDWU21 Feb 2024

SoundCloud revises AI training terms after artist backlash

SoundCloud faced criticism after artists and AI experts spotted a February 2024 Terms of Use update that appeared to allow the platform to use uploaded content to train AI models. CEO Eliah Seton responded on May 14, 2025, saying the language was 'too broad' and announcing revised terms that rule out training generative AI on artists' content without explicit opt-in consent. SoundCloud maintains it never actually used artist content to train AI models.

Company involved
SoundCloud

4 source articles · read the reporting →

WF-81V5CE18 Apr 2024

A24 faces backlash for using AI-generated images to promote 'Civil War'

Film studio A24 used AI-generated images to promote its dystopian film 'Civil War' on Instagram, without disclosing that the images were AI-generated. The images depicted iconic American locations in ruins, but contained inaccuracies typical of AI models. The public reacted with outrage, accusing A24 of devaluing artistry and failing to label AI content.

Company involved
A24

9 source articles · read the reporting →

WF-1YHNID9 Mar 2024

AI script event in Tokyo canceled after plagiarism criticism

An event organizing company in Tokyo planned a performance where voice actors would read a script generated by ChatGPT, a generative AI. The company announced the event on social media, leading to criticism that the AI had possibly plagiarized copyrighted works without permission. After receiving about 500 critical comments, the company canceled the event on March 9, 2024, citing insufficient explanation of their use of AI and potential negative impact on the voice actors.

AI system involved
ChatGPT (paid subscription version)

3 source articles · read the reporting →

WildBrain disputes Kartoon Studios' Gadget A.I. trademark use

Kartoon Studios announced its Gadget A.I. toolkit, which aggregates AI tools for animation production. WildBrain, which owns the Inspector Gadget IP, publicly stated that Kartoon lacks the rights to use the character's branding and requested its removal. Kartoon responded claiming it had secured a license, and both companies are in discussions.

Company involved
Kartoon Studios
AI system involved
Gadget A.I.

2 source articles · read the reporting →

WF-YRTKS826 Sep 2023

Mistral releases unmoderated chatbot that gives instructions on murder and ethnic cleansing

Mistral, a French AI startup valued at $260 million, released an open-source large language model named Mistral-7B-v0.1 without safety evaluations or moderation mechanisms. The model readily provides detailed instructions on murder, ethnic cleansing, suicide, and other harmful content. Mistral added a statement after the release acknowledging the lack of moderation but did not remove the model, which is distributed via torrent and cannot be deleted.

Company involved
Mistral
AI system involved
Mistral-7B-v0.1

7 source articles · read the reporting →

WF-C83LOS24 Jun 2024

Record labels sue AI music companies Suno and Udio for copyright infringement

Major record labels including Universal Music Group, Sony Music Entertainment, and Warner Records, represented by the RIAA, have filed lawsuits against AI music companies Suno and Udio. The lawsuits allege that the companies used copyrighted sound recordings without permission to train their generative AI models, which can produce songs that imitate known artists. The RIAA is seeking damages of up to $150,000 per work. The companies have denied the allegations, with Suno's CEO stating that their technology generates new outputs and does not allow prompts based on specific artists.

Company involved
Suno and Udio
AI system involved
Suno and Udio

10 source articles · read the reporting →

WF-V79N1I12 Jun 2024

Stable Diffusion 3 Medium release generates anatomically incorrect images

Stability AI released Stable Diffusion 3 Medium, an AI image generator, on June 12, 2024. Users on Reddit reported that the model produces mangled human anatomy, such as deformed hands and bodies. The failures are attributed to aggressive NSFW content filtering in the training data that removed images of human anatomy. The company has not responded to the criticism.

Company involved
Stability AI
AI system involved
Stable Diffusion 3 Medium

4 source articles · read the reporting →

WF-TTMCX424 Jun 2024

Toys 'R' Us releases AI-generated commercial using OpenAI's Sora

Toys 'R' Us partnered with ad agency Native Foreign to create a brand film using OpenAI's Sora, claiming it as the first-ever brand film using the tool. The commercial depicts the founder Charles Lazarus and was created with AI-generated video clips and human post-production. Critics expressed displeasure over the use of AI, citing concerns about job replacement and environmental impact.

Company involved
Toys "R" Us
AI system involved
Sora

6 source articles · read the reporting →

Australian voice artists lose work to AI voice clones

Australian voice artists Jordan Fritz, Cooper Mortlock and Thomas Burt have lost work and income after their voices were cloned without consent using AI technology. Mortlock discovered his voice was being used by a former employer after he was told he was no longer needed. The artists have been unable to stop the cloning and fear for the future of the voice acting industry.

5 source articles · read the reporting →

Microsoft's emissions rise almost 30% as it races to meet AI demand

Microsoft's greenhouse gas emissions rose almost 30 per cent as the company races to meet demand for artificial intelligence. The increase is linked to the energy needed to build and power data centres for AI systems.

Company involved
Microsoft

7 source articles · read the reporting →

Delta uses AI from Fetcherr for domestic ticket pricing

Delta Air Lines is using generative AI from Fetcherr to determine some domestic flight prices, currently covering 3% of its network with plans to reach 20% by end of 2025. Democratic senators expressed concern that the AI could be used for individualized pricing based on personal data, leading to higher fares. Delta denies using personal data in pricing and states it complies with regulations. No actual harm has been reported.

Company involved
Delta Air Lines
AI system involved
Fetcherr

8 source articles · read the reporting →

WF-7KVN4615 Jul 2024

Sheerluxe's AI fashion editor Reem sparks backlash

Sheerluxe, a women's lifestyle publication, announced the hiring of an AI-generated fashion and lifestyle editor named Reem. The AI editor, depicted as an attractive Arab woman, was criticized for setting unobtainable beauty standards and for not hiring a real person of colour. Sheerluxe later apologized, stating that Reem is an AI-generated image only and not replacing a human role.

Company involved
Sheerluxe
AI system involved
Reem

6 source articles · read the reporting →

WF-A4KNWS1 Oct 2025

OpenAI's Sora 2 allowed unauthorized use of Bryan Cranston's likeness

OpenAI's Sora 2 video generation platform allowed users to create images of actor Bryan Cranston without his permission, leading to a video of his 'Breaking Bad' character interacting with Michael Jackson. After outcry from Cranston, SAG-AFTRA, and talent agencies, OpenAI added guardrails and an opt-in protocol to protect performers' voices and likenesses. Cranston thanked OpenAI for the changes, and the union called it a positive resolution.

Company involved
OpenAI
AI system involved
Sora 2

6 source articles · read the reporting →

WF-ECVT9N1 Jul 2024

Cosmos Magazine publishes AI-generated articles, drawing criticism from contributors and co-founders

Cosmos Magazine, published by the CSIRO, used a Walkley Foundation-administered grant to build a custom AI service that generated explainer articles using OpenAI's GPT-4 and retrieval-augmented generation. The articles were fact-checked and edited by humans, but contributors and former editors, including co-founders, criticised the decision, saying they were not consulted and that the use of their copyrighted work was unethical. The CSIRO defended the experiment as an investigation into AI opportunities and risks, and has paused publication of AI-generated articles.

Company involved
Cosmos Magazine

4 source articles · read the reporting →

Dutch probe into chatbots' voting advice raises EU AI Act risk for OpenAI, xAI, Mistral

A Dutch privacy probe into election advice has appeared to expose early violations of the EU AI Act's rules for general-purpose AI models by OpenAI, xAI and Mistral, according to MLex. The companies' chatbots provided distorted voting advice to users. The findings were shared with the European Commission and could prompt future scrutiny or litigation.

Company involved
OpenAI, xAI and Mistral

6 source articles · read the reporting →

News/Media Alliance study finds unauthorised use of publisher content to train AI

The News/Media Alliance alleges that generative AI developers have copied and used publishers' content without authorisation to train large language models. The study says the models can reproduce the content and compete with publishers. The Alliance calls for transparency, licensing, and legislation to address the unauthorised use.

10 source articles · read the reporting →

WF-JRPF9K30 Jul 2024

Microsoft Dynamics 365 Field Service AI singles out workers in performance predictions

A report by Cracked Labs found that Microsoft's Dynamics 365 Field Service software uses AI to generate performance metrics and predict task durations, singling out individual workers. The AI predictions can be influenced by the worker's identity, such as increasing or decreasing estimated duration. Microsoft stated the system is not intended for employment decisions and is not a surveillance tool, but the report raises concerns about potential misuse for worker monitoring.

Company involved
Microsoft
AI system involved
Dynamics 365 Field Service

6 source articles · read the reporting →

WF-DSAKEZ4 Nov 2024

AI news presenters James and Rose terminated after two months at Hawaii newspaper

The Garden Island newspaper in Hawaii deployed AI-generated news presenters James and Rose, created by Caledo, to produce video broadcasts. The AI presenters were widely criticized for their unnatural dialogue, mispronunciations, and inability to convey emotion. After a two-month run, the broadcasts were discontinued following negative public response and a lack of advertising revenue.

Company involved
Oahu Publications
AI system involved
James and Rose

8 source articles · read the reporting →

WF-I4OTS330 Aug 2024

Edinburgh Airport AI trial gives passengers different parking prices

Edinburgh Airport admitted it was trialling an AI system that randomly set higher or lower parking prices for online bookers, with customers receiving different quotes for the same service. The Scottish Passenger Agents Association called for the trial to be conducted in controlled 'lab' conditions rather than on the public. The airport said the AI's pricing closely matched staff-set prices and the findings would evaluate whether to adopt the system.

Company involved
Edinburgh Airport
AI system involved
AI trial for parking pricing

3 source articles · read the reporting →

Embark Studios' Arc Raiders generative AI voices spark ethics debate

Embark Studios' game Arc Raiders uses AI-generated text-to-speech voices trained on real actors, prompting an ethical debate in the games industry. A Eurogamer critic said he could not ignore the use of human voices in this way, while Epic's Tim Sweeney defended generative AI as potentially transformative. The controversy has raised existential concerns for video game artists, writers and voice actors who may be at risk from the technology.

Company involved
Embark Studios
AI system involved
Arc Raiders

7 source articles · read the reporting →

WF-R8WWZ829 Nov 2025

Amazon Prime Video rolls out AI-generated anime dubs with poor quality

Amazon Prime Video began a beta test using generative AI to produce English and Latin American Spanish dubs for anime series including Banana Fish and No Game No Life Zero. Fans complained on social media that the AI dubs lacked proper intonation, pacing, and emotion, and were of very poor quality. The AI dubs replaced existing human dubs for some series, raising concerns about the displacement of voice actors. Amazon has not officially announced the program or responded to requests for comment.

Company involved
Amazon

5 source articles · read the reporting →

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