What the McDonald’s AI failure reveals about AI agent mistakes - cio.com
The system took and processed customer food orders at the drive-thru, resulting in incorrect orders for some customers.
- Company
- McDonald’s
1 source articlecio.com
Where automated decisions went wrong
Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.
Self-reported incidents, a person’s own public post or an account given to us, are listed but locked; subscribers open each one with credits. Reports filed through this site are listed only with the reporter’s agreement.
Press reportingSelf-reported: a person’s own public post · 10 creditsSelf-reported: told to us directly · 25 credits
Del Biaggio v. Bansen (CA California (4d)): AI-hallucinated content in court filing, Monetary Sanction
The AI generated fake legal citations that were included in an appellate brief, affecting the court and the client.
- Company
- Carlton Floyd
1 source articlecompleteaitraining.comOvernight, Meta deleted all her accounts. AI customer service won’t let her reach a human - CBC
Meta's AI moderation permanently disabled Jasmine Ault's Facebook and Instagram accounts, and AI customer service chatbots denied her appeal without human review.
- Company
- Meta
1 source articlecbc.caMichael L. Ruiz v. Magellan Financial & Insurance Services (2) (D. Arizona): AI-hallucinated content in court filing, Formal public reprimand
AI-hallucinated fake quotations were included in court filings submitted by counsel Elizabeth Tate, misleading the court.
1 source articlegovinfo.govRecurso de Suplicación 0005472/2025 (T.S.X. Galicia): AI-hallucinated content in court filing, Bar Referral
The AI generated false legal citations that were included in a court filing, misleading the court and potentially harming the client's case.
1 source articlemoncloa.comSent. n. 1027/2026 (Corte Suprema di Cassazione): AI-hallucinated content in court filing, Monetary Sanction; Adverse Costs Order
The AI system generated fake legal precedents that were included in a lawyer's court filing, misleading the court and opposing party.
1 source articlemisterlex.itUnited Airlines Chatbot Gave Wrong Travel Credit Info - Hoodline
The chatbot told a customer her $200 travel credit would last five years instead of one year.
- Company
- United Airlines
1 source articlehoodline.comWrightsville Beach police officer indicted on Flock camera misuse - WITN
The officer accessed vehicle registration information of individuals without a legitimate law enforcement purpose.
- Company
- Wrightsville Beach Police Department
- AI system
- Flock
1 source articlewitn.comDecatur police officer under investigation for alleged misuse of Flock cameras - 256 Today
Decatur police officer under investigation for alleged misuse of Flock cameras 256 Today
- Company
- Flock
- AI system
- Flock cameras
1 source article256today.comTesla's New Autopilot Crashes, Driver's Hands Off Wheel Entire Time
so米体育app下载特斯拉新款自动驾驶出事故，车主全程双手离方向盘 - Pchome电脑之家
A Tesla vehicle with the new autopilot system was involved in an accident. The driver kept both hands off the steering wheel throughout the incident. The news was reported by Pchome.
- Company
- Tesla
1 source articlearticle.pchome.netNC police officer allegedly used Flock license plate cameras to track boyfriend's ex-wife - ABC11 News
The system tracked the location of the boyfriend's ex-wife.
- Company
- Mooresville Police Department
- AI system
- Flock
1 source articleabc11.comFormer Emerson officer accused of misusing Flock camera system - wrganews.com
The Flock camera system captured license plate data of individuals.
- Company
- Acworth Police Department
- AI system
- Flock Safety System
1 source articlewrganews.comTrial of live facial recognition in London stations leads to a false positive and no arrests - AOL.ca
Trial of live facial recognition in London stations leads to a false positive and no arrests AOL.ca
1 source articleaol.caDriver Assistance Blamed Again: Station Wagon Hits Crash Cushion on Highway 1, Two Hurt
輔助駕駛又釀禍！國1銅鑼段旅行車追撞緩撞車 駕駛乘客2人受傷 - 自由時報
A Volvo station wagon using driver assistance rear-ended a crash cushion vehicle on National Highway 1 in Tongluo, Miaoli County. The driver and a passenger sustained minor injuries. The driver was not paying attention to the road ahead.
1 source articlenews.ltn.com.twFirst Accident Before Test Phase: Robotaxis Launch in Furttal
Erster Unfall, bevor die Testphase beginnt: Robotaxis starten im Furttal - nzz.ch
Switzerland's first self-driving taxi service launched in the Furttal region near Zurich, but three days before the start a test vehicle had a minor accident in Dänikon, damaging a ground plate and two tires. The pilot project, called Iamo, aims to complement public transport, with a safety driver on board during the test phase.
- Company
- Swiss Transit Lab
1 source articlenzz.chShenzhen Passenger's Fingers Caught in Self-Driving Car Door; Pony.ai Calls It Accident
深圳乘客被無人駕駛車車門夾手指 小馬智行稱屬意外 - on.cc東網
In Shenzhen, a passenger had three fingers caught between the left front and rear doors of a Pony.ai autonomous vehicle. Pony.ai said police reviewed the full footage and determined it was an accident, not a traffic accident. The passenger was checked and found to have no serious injury, then returned home to rest.
- Company
- Pony.ai
1 source articlehk.on.ccFlock search that led Lexington police to surround wrong home intensifies debate over the tech - WEKU
A Flock automated license plate reader search led Lexington police to surround the wrong home of Will Penn and his family.
- Company
- Flock
- AI system
- Flock
1 source articleweku.orgUMG & Sony Hit Suno With New Lawsuit After Label-Backed Model: ‘Fruit of the Same Poisoned Tree’ - Billboard
Suno's AI music generation model v6 allegedly trained on and generates music that competes with copyrighted recordings, affecting human artists and record labels.
- Company
- Suno
- AI system
- Suno v6
1 source articlebillboard.comTeenager in Pakistan arrested after allegedly using AI for poison guidance - The Jerusalem Post
AI provided information on producing poisons to a teenager
- Company
- National Cyber Crime Investigation Agency
- AI system
- Claude
1 source articlejpost.comTesla Lawsuit Claims Autopilot Accelerated So Violently the Tires Burst - Autoblog
The vehicle accelerated violently, causing the tires to burst, affecting the driver.
- Company
- Tesla
- AI system
- Autopilot
1 source articleautoblog.comUniversal and Warner press court to end US musicians’ lawsuit over Udio, Suno deals - Music Business Worldwide
Record labels licensed union musicians' recordings to AI music companies without additional payment or credit.
- Company
- Universal Music Group, Warner Records
- AI system
- Suno, Udio
1 source articlemusicbusinessworldwide.comFive More Cops Charged for Abusing Flock Cameras Amid So Many Similar Scandals That We Can't Even Keep Track -…
The system tracked the movements of individuals, including women stalked by officers, a private citizen, and a domestic violence victim's data shared.
- Company
- Flock
- AI system
- Flock ALPR
1 source articlefuturism.comBoulder police chief faces class action over Flock cameras' warrantless surveillance - Courthouse News
The system captured and stored license plate data and vehicle movements of Boulder residents and commuters, making it searchable by law enforcement without a warrant.
- Company
- Boulder Police Department
- AI system
- Flock Safety
1 source articlecourthousenews.comMore than 70 sue Meta in California, alleging smart glasses exposed intimate footage - The Cool Down
The smart glasses recorded and transmitted intimate images and videos of wearers and bystanders to Meta for AI training without consent.
- Company
- Meta
- AI system
- Ray-Ban Meta smart glasses
1 source articlethecooldown.com
Each incident is written from the reporting or the account it cites. A report is an allegation, not a finding.