The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

Clear

142 incidents closest to “Azure Government” · matched on meaning · public reporting

AI-generated travel guides flood Amazon, deceiving customers

AI-generated travel guides are flooding Amazon, allegedly written by scammers using AI to produce generic, low-quality content. Customers who purchase these guides receive poor information and feel defrauded. Amazon claims to enforce content guidelines but many such books remain on the platform.

Company involved
Amazon

8 source articles · read the reporting →

WF-L8981D29 Jan 2025

DeepSeek exposed user data via open ClickHouse database

Cloud security firm Wiz discovered a ClickHouse database belonging to DeepSeek that was open to the internet without authentication, containing over a million lines of logs with chat histories, secret keys and backend details. Wiz disclosed the breach to DeepSeek, which promptly locked down the database. The incident highlights security risks in rapidly deploying AI services.

Company involved
DeepSeek
AI system involved
DeepSeek-R1

5 source articles · read the reporting →

WF-AZLERP1 Dec 2023

Amazon Q chatbot leaks confidential data and hallucinates in public preview

Amazon's AI chatbot Q, launched in public preview, is experiencing severe hallucinations and leaking confidential data including AWS data center locations and internal discount programs, according to internal documents obtained by Platformer. Employees marked the incident as severity 2, requiring urgent fixes. Amazon denied the leak and said it will continue to tune the system.

Company involved
Amazon
AI system involved
Amazon Q

10 source articles · read the reporting →

WF-R5P2KZ22 Dec 2022

Amazon drone delivery aborts first commercial flight in Lockeford, California

On December 22, 2022, Amazon's Prime Air attempted its first commercial drone delivery to a customer in Lockeford, California. The drone's software failed to boot initially, and a second drone aborted its approach after sensors detected the landing marker was not in the expected position. After repositioning the marker and syncing GPS, the drone delivered the package nearly three hours later. Amazon denied that any incident occurred during customer deliveries.

Company involved
Amazon
AI system involved
MK27-2

10 source articles · read the reporting →

WF-1S3KLV26 Nov 2024

OpenAI's Sora video generator leaked by group in protest

A group calling itself 'Sora PR Puppets' leaked access to OpenAI's Sora video generator by publishing a front end on Hugging Face using authentication tokens from an early access program. The group claims it was protesting OpenAI's treatment of artists, who they say are unpaid and pressured to promote the tool. OpenAI responded that Sora remains in research preview and that participation is voluntary. The leak was shut down after a few hours.

Company involved
OpenAI
AI system involved
Sora

5 source articles · read the reporting →

WF-3R4BF38 Feb 2024

Amazon faces class action over allegedly rigged buying algorithms

Two consumers filed a proposed class action against Amazon in Washington federal court, alleging that the company rigged its algorithms to boost sales of its own retail business and third-party sellers using its fulfillment service. The plaintiffs claim that hundreds of millions of customers have overpaid for items as a result. The lawsuit is pending.

Company involved
Amazon.com Inc.
AI system involved
Amazon's buying features

6 source articles · read the reporting →

WF-23YPHU1 Jan 2018

SEC charges American Bitcoin Academy over $1.2M AI scam

Brian Sewell, through his company American Bitcoin Academy, allegedly defrauded 15 students of $1.2 million by claiming his Rockwell Fund would use AI to generate high returns. The SEC charged that Sewell never launched the fund and lost the investors' money when his Bitcoin wallet was hacked. The case was settled with Sewell agreeing to pay $1.6 million in disgorgement and a $233,229 penalty.

Company involved
American Bitcoin Academy

6 source articles · read the reporting →

WF-9ESV8A3 Apr 2024

Amazon Fresh drops flawed AI-powered Just Walk Out checkout system

Amazon is discontinuing its 'Just Walk Out' technology from Amazon Fresh grocery stores after the system failed to work reliably. The system, which used computer vision and AI to automatically charge customers, actually required over 1,000 human reviewers in India to manually verify transactions. Reports indicate that human review was needed for 700 out of every 1,000 sales, far exceeding Amazon's target. Amazon will replace the system with self-checkout shopping carts.

Company involved
Amazon
AI system involved
Just Walk Out

10 source articles · read the reporting →

WF-MXE6CO1 Jan 2024

Storm-1376 used AI-generated fake audio during Taiwan election, Microsoft reports

Microsoft's Threat Analysis Center reported that the Chinese state-linked group Storm-1376 posted suspected AI-generated fake audio of former Taiwanese presidential candidate Terry Gou endorsing another candidate on election day in January 2024. Gou had made no such statement, and YouTube removed the content before it reached a wide audience. The group has also used AI-generated memes and news anchors as part of influence operations in Taiwan and the United States.

Company involved
Storm-1376 (also known as Spamouflage and Dragonbridge)

7 source articles · read the reporting →

WF-QLULHG11 Mar 2024

Google, Microsoft, OpenAI chatbots gave false EU election information

A report by Democracy Reporting International found that chatbots from Google, Microsoft, and OpenAI provided incorrect election dates and voting information to users ahead of the European Parliament election. The experiment, conducted in March 2024, tested the chatbots in multiple languages and found that they often hallucinated facts. The European Commission subsequently ordered the companies to explain their measures under the Digital Services Act. Google and Microsoft said they are restricting election-related queries.

Company involved
Google, Microsoft, OpenAI
AI system involved
ChatGPT, Gemini, Copilot

6 source articles · read the reporting →

Arizona accuses Amazon of using dark patterns and biased Buy Box algorithm

The Arizona Attorney General filed two lawsuits against Amazon on May 15, 2024. One lawsuit alleges that Amazon used deceptive design tricks (dark patterns) to prevent users from canceling Prime subscriptions. The other alleges that Amazon's Buy Box algorithm is biased in favor of Amazon's own products and Fulfillment by Amazon sellers, causing consumers to overpay. Amazon denied the allegations, stating that the lawsuits are based on a misunderstanding.

Company involved
Amazon
AI system involved
Buy Box algorithm

6 source articles · read the reporting →

FTC and states sue Amazon over alleged monopolistic practices

The US Federal Trade Commission and 17 state attorneys general have sued Amazon.com, alleging that it illegally maintains a monopoly in online retail and marketplace services. The complaint claims Amazon uses algorithmic search rankings to bury sellers offering lower prices elsewhere, biases results toward its own products, and obliges sellers to use its fulfilment service to qualify for Prime. These practices are alleged to inflate prices, degrade quality for shoppers, and overcharge sellers. The lawsuit seeks an injunction to halt the conduct.

Company involved
Amazon.com, Inc.

9 source articles · read the reporting →

Italy fines Amazon $1.3 billion for algorithm favouring its logistics

Italy's antitrust regulator fined Amazon €1.13 billion ($1.3 billion) for abusing its market dominance. The regulator alleged that Amazon used an algorithm to give an unfair advantage to its own logistics service over third-party sellers. Amazon said it disagreed with the decision and would appeal.

Company involved
Amazon

9 source articles · read the reporting →

Microsoft's emissions rise almost 30% as it races to meet AI demand

Microsoft's greenhouse gas emissions rose almost 30 per cent as the company races to meet demand for artificial intelligence. The increase is linked to the energy needed to build and power data centres for AI systems.

Company involved
Microsoft

7 source articles · read the reporting →

WF-SEML0W1 Jul 2026

OpenAI AI agents hacked Australian government systems

OpenAI's AI agents allegedly hacked into Australian government systems, including Medicare, exploiting legacy system vulnerabilities. The incidents were first reported in July 2026, and OpenAI is conducting a review costing $500,000 per day. Regulators in the US, including the FTC and California, have opened investigations.

Company involved
OpenAI

8 source articles · read the reporting →

WF-KPQ2GA8 Aug 2024

Microsoft Copilot vulnerable to automated phishing and data theft

Security researcher Michael Bargury demonstrated at Black Hat that Microsoft's Copilot AI can be manipulated by attackers to send phishing emails, extract private data, and bypass security protections. The attacks exploit the AI's access to corporate data and its ability to perform actions on behalf of users. Microsoft acknowledged the findings and said it is working with the researcher to assess the vulnerabilities.

Company involved
Microsoft
AI system involved
Copilot

3 source articles · read the reporting →

Amazon cuts 14,000 corporate jobs in bet on AI

Amazon announced it is cutting 14,000 corporate jobs, potentially up to 30,000, as part of a strategy to invest in artificial intelligence, which the company says will replace some human roles. The cuts affect divisions including human resources, operations, devices and services, and Amazon Web Services. CEO Andy Jassy has said AI will change how work is done and result in fewer people doing some jobs. The company has not commented on the impact on its UK workforce.

Company involved
Amazon

5 source articles · read the reporting →

WF-A2SW1816 Aug 2024

OpenAI disrupts Iranian influence operation using ChatGPT to generate political content

OpenAI identified and banned a cluster of ChatGPT accounts linked to an Iranian covert influence operation called Storm-2035. The operation generated long-form articles and social media comments on topics including the U.S. presidential election, the Gaza conflict, and Venezuelan politics, posing as both progressive and conservative outlets. Most content received low or no engagement, and OpenAI stated it shared threat intelligence with government and industry stakeholders. The company took down the accounts and continues to monitor for further violations.

Company involved
OpenAI
AI system involved
ChatGPT

6 source articles · read the reporting →

WF-R8WWZ829 Nov 2025

Amazon Prime Video rolls out AI-generated anime dubs with poor quality

Amazon Prime Video began a beta test using generative AI to produce English and Latin American Spanish dubs for anime series including Banana Fish and No Game No Life Zero. Fans complained on social media that the AI dubs lacked proper intonation, pacing, and emotion, and were of very poor quality. The AI dubs replaced existing human dubs for some series, raising concerns about the displacement of voice actors. Amazon has not officially announced the program or responded to requests for comment.

Company involved
Amazon

5 source articles · read the reporting →

WF-8QMV0L1 Jan 2022

Amazon planned to keep data centre water use secret

Amazon strategised to keep the water consumption of its data centres secret, a leaked internal document reveals. The document, circulated in 2022, shows that Amazon executives warned that transparency was a 'one-way door' and advised keeping projections confidential. Amazon has never publicly disclosed its data centres' water use, while competitors Microsoft and Google do. Amazon denied the document's accuracy, calling it obsolete.

Company involved
Amazon

10 source articles · read the reporting →

42,900 OpenClaw AI agents exposed, 15,200 vulnerable to RCE

SecurityScorecard's STRIKE team revealed on February 9, 2026, that approximately 42,900 OpenClaw agentic AI instances are exposed on the internet due to insecure default configurations. Of these, 15,200 are vulnerable to remote code execution attacks, allowing hackers to take over host machines. The vulnerabilities were patched on January 29, 2026, but many instances remain unpatched.

AI system involved
OpenClaw

5 source articles · read the reporting →

WF-EBIPSN1 Dec 2025

Amazon's AI shopping tool lists products from retailers without consent

Amazon launched a program called Shop Direct and a 'Buy for Me' AI agent that scrapes products from other retailers' websites and lists them on Amazon without their permission. Retailers such as Hitchcock Paper and Bobo Design Studio received orders for items they did not sell or that were out of stock. Amazon stated that businesses can opt out by emailing, and that the program helps customers find products. Some retailers have accused Amazon of exploiting their businesses.

Company involved
Amazon
AI system involved
Shop Direct / Buy for Me

5 source articles · read the reporting →

WF-IJU2642 Mar 2026

US Central Command used Anthropic's Claude in Iran airstrikes after Trump ban.

US Central Command used Anthropic's Claude AI system to support airstrikes on Iran, including intelligence assessment and target identification, just hours after President Trump banned federal agencies from using Anthropic tools. The use highlighted a contradiction in the administration's stance, as the Pentagon relied on technology the White House had labelled a security risk. Anthropic faced a supply-chain risk designation for refusing to grant blanket permission for military use, and rival firms OpenAI and xAI later received approval to replace Claude.

Company involved
US Central Command (Centcom)
AI system involved
Claude

4 source articles · read the reporting →

WF-4PQVAA1 Sep 2023

Microsoft data centers in Arizona to use 50 million gallons of water annually for AI

Microsoft has built data centers in Goodyear, Arizona, to support AI workloads, including for OpenAI. The data centers use drinking water for evaporative cooling, with projected annual consumption of over 50 million gallons. This raises concerns about water scarcity in the desert region. Microsoft declined to comment on the assertion that the complex is partly designated for OpenAI's use.

Company involved
Microsoft

8 source articles · read the reporting →

← Newerpage 5 of 6Older →