The public record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Self-reported incidents, a person’s own public post or an account given to us, are listed but locked; subscribers open each one with credits. Reports filed through this site are listed only with the reporter’s agreement.

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4,436 incidentspress and self-reported

Page 60 of 185

Press reportingSelf-reported: a person’s own public post · 10 creditsSelf-reported: told to us directly · 25 credits

WF-AXKLU4Live 5 Oct 2026
New Jersey court rules police must disclose facial recognition algorithms used to identify defendant
Francisco Arteaga was charged with armed robbery after a facial recognition search by the New York Police Department identified him as a possible match. The New Jersey police used this match to obtain witness identifications. Arteaga requested information about the facial recognition software, including its source code and error rate, but the trial court denied his request. The New Jersey appellate court ruled that the prosecution must disclose the algorithms, citing due process and the Brady rule.
Company
New Jersey Police
7 source articleseff.org
WF-R2SNAZHappened 1 Jan 2013Live 5 Oct 2026
UnitedHealth used ALERT algorithm to limit mental health coverage, regulators found
ProPublica reports that UnitedHealth Group's Optum subsidiary used the ALERT algorithm to flag mental health patients and therapists as outliers, leading to therapy coverage denials. Regulators in California, Massachusetts and New York alleged this breached the federal Mental Health Parity and Addiction Equity Act, and UnitedHealth agreed to restrict the system in those jurisdictions. The company denies wrongdoing and says its programmes are compliant. Affected patients, including Medicaid enrollees, were left to pay out-of-pocket or go without care.
Company
UnitedHealth Group
AI system
ALERT
5 source articlespropublica.org
WF-S3MU7YHappened 13 Dec 2024Live 5 Oct 2026
Apple Intelligence generates false BBC news alert about suicide
On 13 December 2024, Apple's new generative AI feature, Apple Intelligence, generated a false news alert attributing it to the BBC, claiming the suicide of Luigi Mangione. The BBC complained to Apple. Reporters Without Borders (RSF) urged Apple to remove the feature, citing risks to reliable journalism.
Company
Apple
AI system
Apple Intelligence
7 source articlesrsf.org
WF-4HFVHYHappened 13 Dec 2024Live 5 Oct 2026
Character.AI accidentally exposes users' chat histories and personal data
Character.AI users reported being unexpectedly logged into strangers' accounts, exposing their chat histories, personas, and identifying information. The Google-backed chatbot company acknowledged the security lapse and said it quickly corrected the issue. The incident raises serious privacy concerns for the platform's users.
Company
Character.AI
AI system
Character.AI
1 source articlefuturism.com
WF-JRQEZHLive 5 Oct 2026
ElevenLabs AI voice generation used in Russian influence operation targeting Europe
The article reports that a Russian influence campaign, dubbed "Operation Undercut," very likely used ElevenLabs' AI voice generation technology to create realistic voiceovers for fake news videos. The videos targeted European audiences to undermine support for Ukraine. Recorded Future's researchers used ElevenLabs' own AI Speech Classifier to detect the AI-generated audio. The campaign was attributed to the Russia-based Social Design Agency, which the U.S. government sanctioned. The overall impact on public opinion was minimal.
Company
Social Design Agency
AI system
ElevenLabs AI voice generation
7 source articlestechcrunch.com
WF-2RA6OJLive 5 Oct 2026
26 lawmakers targeted by AI-generated deepfake pornography
More than two dozen lawmakers, predominantly women, were victims of AI-generated deepfake pornography, according to a report from the American Sunlight Project. The report found over 35,000 mentions of 26 lawmakers on prominent deepfake websites. After notification, content depicting 14 lawmakers was removed within 48 hours, and for nine others it was mostly removed. The report calls for legislative action to criminalize non-consensual sexually explicit deepfakes.
4 source articlesthehill.com
WF-J5IU7ZHappened 3 Dec 2024Live 5 Oct 2026
FTC settles with IntelliVision over deceptive facial recognition claims
The Federal Trade Commission (FTC) took action against IntelliVision Technologies Corp. for making false, misleading, or unsubstantiated claims about its AI-powered facial recognition software. The company allegedly claimed its software had one of the highest accuracy rates on the market and was free of gender or racial bias, without supporting evidence. The FTC also alleged that IntelliVision did not train its software on millions of faces as claimed, but on images of approximately 100,000 individuals. Under a proposed consent order, IntelliVision is prohibited from making such misrepresentations without competent and reliable testing.
Company
IntelliVision Technologies Corp.
AI system
IntelliVision facial recognition software
9 source articlesftc.gov
WF-PAAEMQLive 5 Oct 2026
Canadian news outlets sue OpenAI over alleged copyright infringement in training ChatGPT
A coalition of major Canadian news outlets, including the Toronto Star, Postmedia, and CBC, is suing OpenAI, alleging that the company illegally used their copyrighted articles to train its ChatGPT chatbot. The lawsuit, filed in Canada, seeks punitive damages and an injunction to stop OpenAI from using their content. OpenAI has defended its practices, stating that its models are trained on publicly available data and that it offers publishers ways to opt out.
Company
OpenAI
AI system
ChatGPT
6 source articlesbbc.co.uk
WF-ID19SZHappened 1 Jan 2012Live 5 Oct 2026
Dutch government to refund over 10,000 students over discriminatory DUO fraud algorithm
The Dutch government has pledged to refund over 10,000 students who were unjustly flagged for student finance fraud by a discriminatory algorithm used by the Education Executive Agency (DUO). The algorithm, implemented in 2012, used criteria that disproportionately targeted students from immigrant backgrounds, particularly those of Turkish and Moroccan descent. Following investigations by the Dutch Data Protection Authority and an independent report by PwC, the algorithm was suspended in July 2023 and replaced with a random-sampling system. The government has allocated 61 million euro for refunds.
Company
Education Executive Agency (DUO)
AI system
DUO fraud detection system
9 source articlesnltimes.nl
WF-YWUJN8Happened 1 Oct 2024Live 5 Oct 2026
Company fires HR team after ATS auto-rejects manager's CV due to filtering error
A company's applicant tracking system (ATS) auto-rejected qualified candidates' resumes for three months because it was filtering for the outdated framework AngularJS instead of the required Angular framework. The manager discovered the flaw by submitting his own CV under a pseudonym and found it was rejected within seconds. After the manager reported the issue to upper management, the company investigated and dismissed half of its HR team. No legal action or regulatory involvement is reported.
4 source articlestimesofindia.indiatimes.com
WF-HY5JT5Happened 27 Nov 2024Live 5 Oct 2026
Tow Center finds ChatGPT Search misattributes publisher content
The Tow Center for Digital Journalism tested ChatGPT Search with 200 block quotes from 20 publishers and found 153 partially or fully incorrect citations. The chatbot often conjured responses when it could not access content, sometimes citing plagiarized or syndicated versions. OpenAI responded that the study was atypical and that it supports publishers with clear links and attribution.
Company
OpenAI
AI system
ChatGPT Search
6 source articlescjr.org
WF-A70N9LHappened 22 Nov 2024Live 5 Oct 2026
Netflix used AI to extend Arcane art for thumbnail, Riot calls it disrespectful
Netflix used an AI generative fill tool to extend an existing piece of Arcane art for a promotional thumbnail on its streaming service. Fans noticed the AI-generated image had a mangled hand and called it out on social media. Riot Games, the creator of Arcane, stated that the image was a mistake and that it has a strict policy against using AI for Arcane art. Netflix subsequently removed the image.
Company
Netflix
AI system
Photoshop generative fill
6 source articlespcgamer.com
WF-FX60Y0Happened 13 Jul 2024Live 5 Oct 2026
Study finds X algorithm boosted right-wing accounts after Musk endorsement
A study from Queensland University of Technology found that X's algorithm was changed in mid-July 2024 to systematically boost Republican-leaning accounts and Elon Musk's account. The analysis showed a significant increase in engagement for right-wing accounts after Musk endorsed Donald Trump. The findings suggest possible algorithmic bias, but X has not commented.
Company
X
6 source articlescybernews.com
WF-A0LUBRLive 5 Oct 2026
Campaigners call for end to Home Office's IPIC 'robo-caseworker' AI tool
Migrants' rights campaigners have called for the UK government to stop using the IPIC (Identify & Prioritise Immigration Cases) AI system, which automatically identifies and recommends migrants for immigration decisions or enforcement action. Privacy International and the Migrants' Rights Network have raised concerns that the system could lead to racial bias and the 'rubberstamping' of algorithmic recommendations by caseworkers. The campaigners argue that people going through the immigration system may not know their information has been processed by an algorithm. The Home Office has not directly responded to the specific concerns, though Science Secretary Peter Kyle has defended the safe development of AI in public services.
Company
Home Office
AI system
IPIC (Identify & Prioritise Immigration Cases)
9 source articlesthejusticegap.com
WF-HROOAPLive 5 Oct 2026
AI companies trained on Hollywood writers' dialogue without consent
The Atlantic investigation found that dialogue from over 53,000 movies and 85,000 TV episodes was included in the OpenSubtitles data set used by Apple, Anthropic, Meta, Nvidia, Salesforce, and Bloomberg to train AI systems. The article alleges that this use of copyrighted material was done without permission from the writers.
4 source articlestheatlantic.com
WF-5M89U3Happened 1 Jan 2026Live 5 Oct 2026
Elon Musk asks X users to upload medical data to train Grok chatbot
Elon Musk has told X users to upload medical images to the platform so that the AI chatbot Grok can learn to interpret them. He claimed Grok can give medical diagnoses, sometimes better than doctors, but experts have raised concerns about accuracy and privacy. The article reports cases where Grok misread a tuberculosis case and a mammogram. xAI, which owns X, responded to Fortune: 'Legacy Media Lies.'
Company
X
AI system
Grok
6 source articlesfortune.com
WF-AN0HHWHappened 20 Nov 2024Live 5 Oct 2026
Stanford expert accused of using ChatGPT to generate fake citations in Minnesota deep fake case
Professor Jeff Hancock, a misinformation expert at Stanford, submitted an affidavit supporting Minnesota's deep fake law. The affidavit contained citations that appear to be AI-generated hallucinations, including non-existent studies. Attorneys challenging the law allege that the citations were fabricated by ChatGPT. Hancock has not responded to requests for comment.
Company
Stanford Social Media Lab
AI system
ChatGPT
6 source articlesminnesotareformer.com
WF-HMVENYLive 5 Oct 2026
David Attenborough objects to AI replica of his voice
An AI-generated replica of Sir David Attenborough's voice was found on a website, speaking about topics he never addressed, including politics. Attenborough said he was 'profoundly disturbed' and 'greatly object' to the use of his identity. BBC News played the cloned voice alongside a real recording, showing little difference. The incident highlights concerns about AI voice cloning of trusted public figures.
10 source articlesvariety.com
WF-4EMVZCLive 5 Oct 2026
Fukuoka prefecture apologises for AI-generated false tourism content
The Fukuoka prefecture in Japan apologised after a company used AI to generate content for its tourism website, resulting in listings for non-existent tourist attractions and local dishes. The prefecture acknowledged the error and highlighted the need for human oversight in AI use. No specific harm to individuals has been reported.
Company
Fukuoka prefecture
4 source articlesscmp.com
WF-BKZNVJHappened 13 Nov 2024Live 5 Oct 2026
GEMA sues OpenAI for unlicensed use of song lyrics in ChatGPT training
On 13 November 2024, German copyright collective GEMA filed a lawsuit against OpenAI in Munich, alleging that the company used copyrighted song lyrics from GEMA's repertoire to train its ChatGPT chatbot without obtaining licenses or paying authors. GEMA claims that when prompted, ChatGPT reproduces original song lyrics, demonstrating the unauthorized use. The lawsuit seeks to establish that OpenAI must compensate the approximately 100,000 GEMA members. The case is pending before the Munich Regional Court.
Company
OpenAI
AI system
ChatGPT
6 source articlesgema.de
WF-CIRTV8Happened 1 Aug 2023Live 5 Oct 2026
Midjourney generates biased images of Black African doctors treating white children
Researchers asked Midjourney to generate images of Black African doctors treating white children, but the AI consistently depicted the children as Black and sometimes the doctors as white, reinforcing racial stereotypes. The experiment, published in Lancet Global Health, highlights how AI image generators perpetuate biases from their training data. Midjourney did not respond to requests for comment.
AI system
Midjourney
5 source articlesnpr.org
WF-I030I6Happened 18 Nov 2024Live 5 Oct 2026
Coca-Cola faces backlash over AI-generated Christmas ad
Coca-Cola released an AI-generated Christmas advertisement intended to evoke its classic 1995 'Holidays Are Coming' commercial. The ad, created by three AI studios using generative AI models, drew criticism from consumers and artists who called it 'soulless' and argued it replaced human creativity. A Coca-Cola spokesperson defended the ad as a collaboration between human storytellers and generative AI, and said the company will continue exploring AI in marketing.
Company
Coca-Cola
5 source articlesnbcnews.com
WF-VQBTK9Happened 1 Jan 2024Live 5 Oct 2026
Buzzfeed AI ad recommends buying hat of man who died by suicide
Buzzfeed used an AI-powered ad platform that recommended a beanie similar to one worn by Brett Helling, a man who died by suicide, in a photograph on a Buzzfeed article. A reader saw the ad and reported it to 404 Media. The ad platform matched objects in images without understanding context.
Company
Buzzfeed
5 source articles404media.co
WF-E3ZTKWLive 5 Oct 2026
FTC settles with Sitejabber over reviews from customers who had not received goods
The US Federal Trade Commission has charged Sitejabber, an AI-enabled review platform, with deceiving consumers by publishing ratings and reviews submitted at the point of purchase, before buyers had received or experienced the products. The FTC alleges this artificially inflated average ratings and review counts for its clients. Sitejabber has agreed to a proposed consent order prohibiting it from making such misrepresentations in the future.
Company
Sitejabber
AI system
Sitejabber
10 source articlesftc.gov

Each incident is written from the reporting or the account it cites. A report is an allegation, not a finding.

New Jersey court rules police must disclose facial recognition algorithms used to identify defendant

UnitedHealth used ALERT algorithm to limit mental health coverage, regulators found

Apple Intelligence generates false BBC news alert about suicide

Character.AI accidentally exposes users' chat histories and personal data

ElevenLabs AI voice generation used in Russian influence operation targeting Europe

26 lawmakers targeted by AI-generated deepfake pornography

FTC settles with IntelliVision over deceptive facial recognition claims

Canadian news outlets sue OpenAI over alleged copyright infringement in training ChatGPT

Dutch government to refund over 10,000 students over discriminatory DUO fraud algorithm

Company fires HR team after ATS auto-rejects manager's CV due to filtering error

Tow Center finds ChatGPT Search misattributes publisher content

Netflix used AI to extend Arcane art for thumbnail, Riot calls it disrespectful

Study finds X algorithm boosted right-wing accounts after Musk endorsement

Campaigners call for end to Home Office's IPIC 'robo-caseworker' AI tool

AI companies trained on Hollywood writers' dialogue without consent

Elon Musk asks X users to upload medical data to train Grok chatbot

Stanford expert accused of using ChatGPT to generate fake citations in Minnesota deep fake case

David Attenborough objects to AI replica of his voice

Fukuoka prefecture apologises for AI-generated false tourism content

GEMA sues OpenAI for unlicensed use of song lyrics in ChatGPT training

Midjourney generates biased images of Black African doctors treating white children

Coca-Cola faces backlash over AI-generated Christmas ad

Buzzfeed AI ad recommends buying hat of man who died by suicide

FTC settles with Sitejabber over reviews from customers who had not received goods