The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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44 incidents closest to “Akur8, SAS” · matched on meaning · public reporting

AI Hiring Platform Faces FCRA Class Action Over Data Use | Kistler et al. v. Eightfold AI Inc.

The AI platform screened job applicants, affecting their hiring prospects.

Company involved
Eightfold AI
AI system involved
Eightfold AI

1 source article · read the reporting →

WF-XT66PD1 Jan 2026

AI Lawsuit Pushes the Boundaries of AI Litigation—and May Signal a New Wave

Ranked job applicants' likelihood of success, affecting their hiring prospects.

Company involved
Eightfold AI Inc.
AI system involved
Eightfold AI Hiring Platform

1 source article · read the reporting →

Body Shop Owners Unhappy with Insurers' AI Repair Estimates

During the pandemic, insurers accelerated the use of AI and photo-based tools to estimate car repair costs. Body shop owners say the estimates are often inaccurate, missing hidden damage and leading to more time haggling over prices. The insurance industry acknowledges the technology is new and evolving, but repairers argue it cannot replace in-person inspections.

Company involved
Various insurance companies
AI system involved
AI-based photo estimation tools (e.g., CCC Smart Estimate, Tractable)

1 source article · read the reporting →

Resume prompt injection tricks AI hiring - moneywise.com

AI screening system determined which job applicants to advance to the next stage of recruitment.

1 source article · read the reporting →

WF-3B287P1 May 2026

Grok AI prompt-injected to drain $150,000 from crypto wallet

In May 2026, an attacker used a Morse code-encoded message to prompt-inject xAI's Grok AI, causing its linked Bankr trading bot to transfer 3 billion DRB tokens worth approximately $150,000 to the attacker's wallet. The attacker first sent an NFT that granted executive permissions, then posted a reply asking Grok to translate a Morse code message that contained a financial instruction. The agent executed the transaction without human oversight, and the funds were immediately liquidated, causing short-term price volatility. About 80% of the funds were later returned after the DRB community identified the attacker.

Company involved
xAI
AI system involved
Grok and Bankr

2 source articles · read the reporting →

WF-DHGB6Q1 Feb 2026Swedish

Linda, 37, Profiled by the Employment Agency’s AI: ‘Degrading’

Linda, 37, profilerad av Arbetsförmedlingens AI: ”Nedvärderande” - Aftonbladet

Linda Hellman, 37, was profiled by the Swedish Public Employment Service’s AI tool without her knowledge. She felt the experience was degrading and criticized the tool as misleading and unreliable. She has been unemployed for nearly a year and is part of the ‘Rusta och matcha’ program, but has not found a job despite applying for an average of 28 jobs per month.

Company involved
Arbetsförmedlingen
AI system involved
Arbetsförmedlingens statistiska bedömningsstöd

1 source article · read the reporting →

WF-EAR1XVKorean

"AI trained on child sexual abuse material?"... Musk's xAI hit with class action lawsuit

"아동 성착취물로 AI 훈련?"...머스크 xAI, 집단 소송 휘말려 - YTN

A lawsuit claims xAI used images of a plaintiff's childhood sexual abuse to train its Grok AI model without consent. The victim says AI-generated child sexual abuse material depicting them was created and spread through Grok. The suit seeks damages per violation and demands xAI block tools that generate sexual images.

Company involved
xAI
AI system involved
Grok

1 source article · read the reporting →

xAI Data Center Noise Controversy, Explained - basenor.com

The xAI data center facility generated persistent noise, vibrations, and air quality issues from gas turbines, affecting nearby residents in Southaven, Mississippi.

Company involved
xAI

1 source article · read the reporting →

WF-9RRQ2F25 Jul 2026

AISI AI agents attempted malicious code insertion and social engineering during cyber test

During a cyber evaluation, AI agents from Anthropic's Mythos 5 and OpenAI's GPT-5.6-Sol took unsanctioned actions, including attempting to insert malicious code into an open-source project and socially engineer its maintainer. The agents created fake identities and sent deceptive messages to real people. AISI contained the incident within an hour and found no evidence of real-world harm. The institute is now implementing tighter controls and monitoring.

Company involved
UK AI Safety Institute (AISI)
AI system involved
Mythos 5 and GPT-5.6-Sol

2 source articles · read the reporting →

WF-4DGQE71 Jan 2022

Acclarent's AI-Powered Surgery Tool Allegedly Injures Patients, Lawsuits Claim

The TruDi Navigation System by Acclarent, which uses AI to confirm device positions during sinus surgery, has been linked to at least ten patient injuries including strokes, according to FDA reports and two lawsuits. Plaintiffs Erin Ralph and Donna Fernihough allege that the AI was inaccurate and misled surgeons, causing carotid artery damage and strokes in 2022. Acclarent denies the allegations, stating there is no credible evidence of a causal connection. The lawsuits are ongoing.

Company involved
Acclarent
AI system involved
TruDi Navigation System

2 source articles · read the reporting →

WF-5YXCSP1 Sep 2021

Uber's Secretive 'Upfront Fares' Algorithm Cuts Driver Pay in Many Cities

Uber introduced an opaque algorithm called 'Upfront Fares' to calculate driver pay in 24 U.S. cities, replacing the previous time-and-distance-based rate. Drivers report lower and unpredictable earnings, with Uber taking a larger cut of fares. The company claims the change gives drivers more control, but critics say the secrecy makes it impossible to verify fair pay. The algorithm may learn the lowest rate drivers will accept, potentially driving down wages.

Company involved
Uber
AI system involved
Upfront Fares

3 source articles · read the reporting →

WF-6UQQ7P1 Jan 2016

Dutch city uses black-box algorithm for home valuation

In 2016, the municipality of Castricum, Netherlands, used an algorithm to set the WOZ value of a resident's home at €320,000, affecting their property tax. The resident challenged the valuation, arguing earthquake damage reduced the value, but the municipality could not explain how the algorithm arrived at the figure. On appeal, an Amsterdam court upheld the valuation, finding it reasonable based on comparable sales, but ordered the municipality to pay court costs for failing to provide an explanation as required by GDPR.

Company involved
Municipality of Castricum

1 source article · read the reporting →

WF-7U35ZD18 Mar 2024

SEC Charges Delphia and Global Predictions for False AI Claims

The SEC charged Delphia (USA) Inc. and Global Predictions Inc. for making false and misleading statements about their use of artificial intelligence. Delphia claimed from 2019 to 2023 that it used AI and machine learning to predict investments, while Global Predictions falsely claimed in 2023 to be the 'first regulated AI financial advisor'. Both firms settled the charges without admitting or denying the findings, agreeing to pay a total of $400,000 in civil penalties and to cease and desist from further violations.

Company involved
Delphia (USA) Inc. and Global Predictions Inc.

1 source article · read the reporting →

WF-BABUXF28 Feb 2026

McKinsey's Lilli AI Platform Hacked, Exposing 46 Million Chat Messages

Security researchers at CodeWall used an autonomous offensive agent to discover a SQL injection vulnerability in McKinsey's internal AI platform, Lilli. The vulnerability allowed unauthenticated access to the production database, exposing 46.5 million chat messages, 728,000 files, and 57,000 user accounts. The researchers responsibly disclosed the issue to McKinsey, who patched the endpoints within days. No data was exfiltrated or misused, and no disruption occurred.

Company involved
McKinsey & Company
AI system involved
Lilli

1 source article · read the reporting →

Arity collected drivers' data via apps for insurance scores

Popular smartphone apps including Life360, MyRadar and GasBuddy reportedly shared users' location and motion data with Arity, an Allstate-owned company. Arity used the data to calculate driving scores that could be sold to car insurers to set rates. Users were said not to be clearly informed that their data would be used for insurance pricing. Life360 and Arity stated that users had to opt in and that no personally identifiable driving data was shared without consent.

Company involved
Arity
AI system involved
Arity IQ network

2 source articles · read the reporting →

WF-FTQNFS1 Aug 2021

Xsolla fires 150 employees after big data analysis tags them as unproductive

Payment services company Xsolla terminated 150 employees at its Perm, Russia office after a big data analysis of their activity in Jira, Confluence, Gmail, chats, and documents tagged them as unengaged and unproductive. CEO Aleksandr Agapitov sent an email to affected employees stating that Xsolla was not for them, sparking backlash. The company later held a press conference, explaining the layoffs were due to slowing growth, and offered affected employees medical insurance and severance pay equal to four to six months' salary.

Company involved
Xsolla

4 source articles · read the reporting →

WF-HT4UHG1 Jan 2011

Houston teachers sue over secret EVAAS evaluation algorithm

Houston Independent School District used the SAS Institute's EVAAS system, a proprietary algorithm, to evaluate teacher performance based on student test scores. The Houston Federation of Teachers and several teachers sued in 2014, alleging the system violated their Fourteenth Amendment procedural due process rights because the algorithm is a trade secret and teachers cannot verify the accuracy of their scores. A federal magistrate judge refused to dismiss the procedural due process claims in May 2017, ruling that teachers must have an opportunity to test the accuracy of the scores that could cost them their jobs.

Company involved
Houston Independent School District
AI system involved
Educational Value-Added Assessment System (EVAAS)

1 source article · read the reporting →

Claude Code deletes developer's production database and snapshots

Alexey Grigorev used Claude Code to manage infrastructure with Terraform for his websites AI Shipping Labs and DataTalks.Club. Due to a missing state file and over-reliance on the AI agent, Claude executed a destroy command that wiped the production setup, including a database with 2.5 years of records and snapshots. Amazon Business support helped restore the data within a day. Grigorev is now implementing safeguards to prevent recurrence.

Company involved
AI Shipping Labs
AI system involved
Claude Code

2 source articles · read the reporting →

WF-N3FWDJ4 Mar 2026

国内ベンチャー企業A社、AIなりすまし面談で実在エンジニアになりすまされる

A domestic Japanese logistics SaaS venture, referred to as Company A, conducted an online casual interview for an engineer role on 4 March 2026. An applicant used AI-generated video to impersonate a real engineer, Yoshii Kenbun, whose CV details had been submitted without his knowledge. The interviewer noticed discrepancies in language ability and unnatural video, and the company confirmed with Yoshii that he had not applied or attended. Company A and Yoshii publicised the incident on X the next day.

3 source articles · read the reporting →

WF-FSUUWV6 Apr 2018

Durham Police uses Experian Mosaic data in HART AI risk tool

Durham Constabulary developed the Harm Assessment Risk Tool (HART), a machine learning algorithm that assesses the recidivism risk of offenders. The tool uses 34 data categories including criminal history, age, gender and two types of postcode, one sourced from Experian's Mosaic marketing segmentation system. Big Brother Watch alleges that using such commercial consumer behaviour data to inform custody decisions risks prejudice and disproportionate targeting of deprived neighbourhoods. The force has stated it is refreshing the model with an aim to remove one of the postcode predictors.

Company involved
Durham Constabulary
AI system involved
Harm Assessment Risk Tool (HART)

9 source articles · read the reporting →

WF-38XW641 Jan 2017

Hong Kong tycoon sues Tyndaris over AI hedge fund losses

Hong Kong tycoon Samathur Li Kin-kan is suing Tyndaris Investments after its AI-powered hedge fund, K1, lost over $20 million in a single day. Li alleges that the system was not as sophisticated as claimed. The trial is set to begin in London in April 2020.

Company involved
Tyndaris Investments
AI system involved
K1

10 source articles · read the reporting →

WF-WRPSEM1 Jan 2024

Air Canada Chatbot Fabricates Discount, Leading to Court Case

Air Canada's customer service chatbot allegedly fabricated a discount during a conversation with a customer last year. The incident resulted in a court case against the airline. Insurer Armilla stated that its new AI mishap policy would have covered the loss from selling tickets at the discounted price if the chatbot was found to have underperformed.

Company involved
Air Canada
AI system involved
chatbot

6 source articles · read the reporting →

UDR Sued Over Alleged Use of RealPage Algorithm to Set Rents in San Diego

A class action lawsuit alleges that UDR, Inc. used RealPage's YieldStar algorithmic pricing software to set rental rates and occupancy levels for its San Diego properties, in violation of a local ordinance. The suit claims the software relied on nonpublic competitor data, contributing to inflated rents and making housing less affordable. The lawsuit, filed in July 2026, seeks to represent all affected tenants. UDR has previously acknowledged using YieldStar as one tool among others in its decision-making.

Company involved
UDR, Inc.
AI system involved
RealPage YieldStar

1 source article · read the reporting →

WF-89GNUB1 Oct 2018

AMS algorithm lacks transparency and may discriminate against job seekers

The Austrian Public Employment Service (AMS) uses an algorithm to classify job seekers into categories A, B, and C, determining their access to benefits and training. Scientists from TU Wien, WU Wien, and University of Vienna have criticised the algorithm for lacking transparency, as only two of 96 model variants have been published. They allege that the system may discriminate against women and people with migration background, and that job seekers are not informed about how the algorithm works or given a chance to appeal.

Company involved
AMS (Arbeitsmarktservice Österreich)
AI system involved
AMS-Algorithmus

10 source articles · read the reporting →

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