AI weeds out older and minority job applicants, lawsuit against Workday claims
Job applicants were automatically screened out by AI, allegedly discriminating against older, minority, and disabled applicants.
- Company involved
- Workday
- AI system involved
- Workday AI recruiting tools
1 source article · read the reporting →
AI hallucinated case law in insurance company’s filings in L.A. County house fire dispute - Los Angeles Times
AI generated false legal citations that were submitted in court, affecting the plaintiff in an insurance dispute.
- Company involved
- State Farm
- AI system involved
- Irys
1 source article · read the reporting →
Cigna uses algorithm to deny medical claims without doctor review
Cigna, one of the largest health insurers, used an algorithm called PXDX to automatically deny medical claims. The system flagged mismatches between diagnoses and procedures, and company doctors signed off on denials in batches without reviewing patient files. One patient, Nick van Terheyden, was denied coverage for a $350 vitamin D test that his doctor had ordered. Former employees said the system saved Cigna billions of dollars but left patients with unexpected bills.
- Company involved
- Cigna
- AI system involved
- PXDX
10 source articles · read the reporting →
Workers Look To Lock In Sweeping Workday AI Bias Class - Law360
The system screened job applicants and rejected them, allegedly discriminating based on age and sex.
- AI system involved
- Workday AI tools
1 source article · read the reporting →
Workday Gains an Edge in AI Hiring Bias Fight: California Brief - Bloomberg Law News
Workday Gains an Edge in AI Hiring Bias Fight: California Brief - Bloomberg Law News
1 source article · read the reporting →
AI Lawsuit Pushes the Boundaries of AI Litigation—and May Signal a New Wave
Ranked job applicants' likelihood of success, affecting their hiring prospects.
- Company involved
- Eightfold AI Inc.
- AI system involved
- Eightfold AI Hiring Platform
1 source article · read the reporting →
Body Shop Owners Unhappy with Insurers' AI Repair Estimates
During the pandemic, insurers accelerated the use of AI and photo-based tools to estimate car repair costs. Body shop owners say the estimates are often inaccurate, missing hidden damage and leading to more time haggling over prices. The insurance industry acknowledges the technology is new and evolving, but repairers argue it cannot replace in-person inspections.
- Company involved
- Various insurance companies
- AI system involved
- AI-based photo estimation tools (e.g., CCC Smart Estimate, Tractable)
1 source article · read the reporting →
Resume prompt injection tricks AI hiring - moneywise.com
AI screening system determined which job applicants to advance to the next stage of recruitment.
1 source article · read the reporting →
Lawsuit claims discrimination by Workday’s hiring tech prevented people over 40 from getting hired | CNN Business
The system screened and ranked job applicants, leading to rejections for individuals over 40.
- Company involved
- Workday
- AI system involved
- HiredScore AI
1 source article · read the reporting →
Did IBM embed age discrimination in its AI-driven job screening software?
Daniel Swanson, a 24-year IBM manager in Austin, sued IBM in federal court, saying he was fired at 48 and then rejected for other roles because IBM's AI-driven HR screening software was programmed to favour younger workers. IBM denies the claims.
- Company involved
- IBM
- AI system involved
- HR screening software
1 source article · read the reporting →
Dutch city uses black-box algorithm for home valuation
In 2016, the municipality of Castricum, Netherlands, used an algorithm to set the WOZ value of a resident's home at €320,000, affecting their property tax. The resident challenged the valuation, arguing earthquake damage reduced the value, but the municipality could not explain how the algorithm arrived at the figure. On appeal, an Amsterdam court upheld the valuation, finding it reasonable based on comparable sales, but ordered the municipality to pay court costs for failing to provide an explanation as required by GDPR.
- Company involved
- Municipality of Castricum
1 source article · read the reporting →
Portland Water Bureau AI pilot offers discount to billionaire CEO
The Portland Water Bureau used a machine learning system in a randomised control trial to identify customers for its financial assistance programme. The system selected Columbia Sportswear CEO Tim Boyle, a billionaire and one of the city's largest residential water consumers, for a 40% water bill discount. Boyle declined the discount, stating it should go to someone who needs it. The bureau is testing whether the SERVUS algorithm can accurately identify customers' ability to pay.
- Company involved
- Portland Water Bureau
- AI system involved
- Smart Discount Program
1 source article · read the reporting →
Canada Investigates Landlords' Use of AI Rent-Setting Software YieldStar
The Competition Bureau of Canada is investigating allegations that major corporate landlords, including Dream Unlimited, used AI-powered software YieldStar to coordinate rent increases. Tenant advocacy groups filed over 100 complaints, claiming the software recommended above-market rents, exacerbating housing affordability. Some landlords have since halted use of YieldStar amid public backlash, while the investigation continues.
- Company involved
- Dream Unlimited
- AI system involved
- YieldStar
7 source articles · read the reporting →
Arity collected drivers' data via apps for insurance scores
Popular smartphone apps including Life360, MyRadar and GasBuddy reportedly shared users' location and motion data with Arity, an Allstate-owned company. Arity used the data to calculate driving scores that could be sold to car insurers to set rates. Users were said not to be clearly informed that their data would be used for insurance pricing. Life360 and Arity stated that users had to opt in and that no personally identifiable driving data was shared without consent.
- Company involved
- Arity
- AI system involved
- Arity IQ network
2 source articles · read the reporting →
Xsolla fires 150 employees after big data analysis tags them as unproductive
Payment services company Xsolla terminated 150 employees at its Perm, Russia office after a big data analysis of their activity in Jira, Confluence, Gmail, chats, and documents tagged them as unengaged and unproductive. CEO Aleksandr Agapitov sent an email to affected employees stating that Xsolla was not for them, sparking backlash. The company later held a press conference, explaining the layoffs were due to slowing growth, and offered affected employees medical insurance and severance pay equal to four to six months' salary.
- Company involved
- Xsolla
4 source articles · read the reporting →
CMS warns insurers against using AI to deny Medicare Advantage care
The Centers for Medicare & Medicaid Services (CMS) clarified that health insurers cannot use algorithms or AI to deny care to Medicare Advantage members. This follows lawsuits alleging UnitedHealth and Humana used an AI tool, nH Predict, to wrongfully deny post-acute care to elderly patients. The tool reportedly produced rigid estimates ignoring individual patient needs, leading to premature denials. CMS warned that non-compliance could result in penalties and increased audits.
- Company involved
- UnitedHealth, Humana
- AI system involved
- nH Predict
10 source articles · read the reporting →
Estée Lauder settles with make-up artists sacked by algorithm
Three MAC make-up artists were dismissed after failing a video interview that was scored by HireVue's algorithm. They appealed but received no clear explanation of how the system assessed them. Estée Lauder Companies settled the resulting legal challenge out of court. HireVue later discontinued the visual analysis component of its video interview platform.
- Company involved
- Estée Lauder Companies
- AI system involved
- HireVue
2 source articles · read the reporting →
Hong Kong tycoon sues Tyndaris over AI hedge fund losses
Hong Kong tycoon Samathur Li Kin-kan is suing Tyndaris Investments after its AI-powered hedge fund, K1, lost over $20 million in a single day. Li alleges that the system was not as sophisticated as claimed. The trial is set to begin in London in April 2020.
- Company involved
- Tyndaris Investments
- AI system involved
- K1
10 source articles · read the reporting →
RealPage's YieldStar algorithm pushes rents higher for tenants
RealPage's YieldStar algorithm uses private competitor data to recommend rent increases for apartment units. Landlords adopt up to 90% of the suggestions, leading to higher rents for tenants. Critics allege the software may facilitate indirect price-fixing in violation of antitrust law. The company denies wrongdoing and says the software helps eliminate collusion.
- Company involved
- RealPage
- AI system involved
- YieldStar
10 source articles · read the reporting →
UDR Sued Over Alleged Use of RealPage Algorithm to Set Rents in San Diego
A class action lawsuit alleges that UDR, Inc. used RealPage's YieldStar algorithmic pricing software to set rental rates and occupancy levels for its San Diego properties, in violation of a local ordinance. The suit claims the software relied on nonpublic competitor data, contributing to inflated rents and making housing less affordable. The lawsuit, filed in July 2026, seeks to represent all affected tenants. UDR has previously acknowledged using YieldStar as one tool among others in its decision-making.
- Company involved
- UDR, Inc.
- AI system involved
- RealPage YieldStar
1 source article · read the reporting →
EEOC sues iTutorGroup for automated rejection of older tutor applicants
The US Equal Employment Opportunity Commission (EEOC) alleges that tutoring provider iTutorGroup programmed its recruitment software automatically to reject female applicants aged 55 or older and male applicants aged 60 or older. More than 200 qualified US-based applicants were denied work in 2020. The EEOC has filed a lawsuit in the Eastern District of New York seeking back pay and damages.
- Company involved
- iTutorGroup
10 source articles · read the reporting →
DWP's Universal Credit algorithm causes underpayment and hardship for claimants
The Department for Work and Pensions (DWP) uses an automated means-testing algorithm in its Universal Credit system that miscalculates earnings due to a design flaw, leading to underpayments and fluctuating benefit amounts. Claimants such as Janet R. received payments hundreds of pounds short, forcing them into debt and foodbank use. A Court of Appeal ruling in June 2020 ordered the DWP to fix the flaw, but the department had not yet fully implemented the remedy at the time of writing.
- Company involved
- Department for Work and Pensions
- AI system involved
- Universal Credit
10 source articles · read the reporting →
Allstate's proposed retention model charged big spenders more in Maryland
Allstate proposed an auto insurance rate adjustment plan in Maryland using a retention model algorithm that varied premium changes based on existing premiums. The algorithm would have increased rates up to 20% for customers already paying the highest premiums while capping increases at 5% for others, and would have denied meaningful discounts to thousands owed reductions. The Maryland Insurance Administration rejected the plan as discriminatory, but Allstate claims it was withdrawn and has continued proposing similar models elsewhere. The proposal never took effect in Maryland.
- Company involved
- Allstate Corporation
- AI system involved
- retention model
9 source articles · read the reporting →
Study finds Italian car insurers charge more based on birthplace
A study by the Universities of Padua, Udine and Carnegie Mellon found that Italian car insurers, including Genertel, Mps, Quixa and Con.Te, use birthplace and citizenship in pricing algorithms, charging some drivers over €1,000 more. The practice was ruled against in a 2018 decree involving Linear, but the study says it continues. The companies contacted denied or explained the findings.
- Company involved
- Genertel, Mps, Quixa, Con.Te
8 source articles · read the reporting →