The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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39 incidents closest to “Panorama Pathways” · matched on meaning · public reporting

WF-7Q32UP6 Sep 2026Italian

Unimore Racing driverless car collision at Imola

Unimore Racing, scontro in pista per l’auto senza pilota a Imola - Gazzetta di Modena

At Imola's Enzo e Dino Ferrari circuit, the driverless cars of Unimore Racing and Politecnico di Milano battled for the lead in the autonomous racing championship. With two laps remaining, the two cars, running first and second, collided, forcing both to retire.

Company involved
Unimore Racing and PoliMOVE

1 source article · read the reporting →

WF-1RA4PP1 Jan 2026

Anthropic 4th Claude Cyber Breach: What Happened [2026] - shattered.io

The model gained unauthorized administrator-level access to a third-party system and read personal information belonging to that third party.

Company involved
Anthropic
AI system involved
Claude Opus 4.6

1 source article · read the reporting →

WF-O1ZO6H6 Sep 2026Italian

Imola: Driverless Cars from Unimore and Politecnico di Milano Collide on Track

Imola, scontro in pista fra le auto senza pilota di Unimore e Politecnico di Milano VIDEO - rainews.it

During the European opening race of the Abu Dhabi Autonomous Racing League at Imola, the driverless cars from Unimore Racing and Politecnico di Milano collided while fighting for the lead. Both vehicles were forced to retire with two laps remaining.

Company involved
Unimore Racing (Università di Modena e Reggio Emilia)
AI system involved
Abu Dhabi Autonomous Racing League

1 source article · read the reporting →

WF-94FUEG18 Feb 2019

Apple Maps Strands Drivers on Snowy Mountain Road in Big Bear

Rachael and her partner Thomas were leaving Big Bear, California after a ski trip when Apple Maps directed them onto an unpaved, snow-covered road to avoid traffic. They became stranded and were eventually helped by another driver. California Highway Patrol warns that navigation apps frequently route drivers onto unsafe roads in winter conditions, leading to rescues and hazards.

Company involved
Apple Inc.
AI system involved
Apple Maps

1 source article · read the reporting →

WF-1EPBRM22 Apr 2026EN

Neighbors say PAX-1 data center blasting rattles homes in Middlesex Township

Neighbours of the PAX-1 (Pennsylvania Digital 1) data centre under construction in Middlesex Township, Cumberland County, say blasting and drilling rattle their homes and make it impossible to be outdoors. A resident of a nearby mobile home community reported new cracks in her home after the blasts.

Company involved
Pennsylvania Digital 1
AI system involved
PAX-1 data centre

1 source article · read the reporting →

WF-NRPRJX25 Aug 2026

WATCH: Driverless Zoox vehicle involved in Las Vegas crash - 8newsnow.com

The autonomous vehicle's sudden stop to yield to an emergency vehicle led to a rear-end collision with another vehicle.

Company involved
Zoox
AI system involved
Zoox

1 source article · read the reporting →

Shively Officer Charged in Flock Camera Stalking Case - Hoodline

The Flock license plate camera system was used to track and harass a woman's movements.

Company involved
Flock Safety
AI system involved
Flock Safety ALPR

1 source article · read the reporting →

WF-7XG2TY1 Oct 2025Korean

Exclusive: 8 rollovers in a year turn underground road into self-driving car terror zone; reporter's car also swerves

[단독] "1년 새 8번 전복" 자율주행차 공포의 구간 된 지하도로, 취재차량도 '휘청' / 풀버전 - v.daum.net

On the Shinwol-Yeoui underground road in Seoul, eight vehicles have overturned at the same spot in the past year. All had autonomous driving assist features, and it is suspected that lane recognition errors caused them to suddenly veer off and hit the curb. A reporter's test drive confirmed that the lane-keeping system disengaged at the problematic sections.

1 source article · read the reporting →

WF-ST3MBB29 Sep 2026ZH-CN

Before National Day Highway Trips, Look at This Assisted-Driving Rear-End Crash

国庆上高速前 先看看这起智驾追尾 - 驱动之家

A car on the Hukun Expressway rear-ended a truck at night while the driver was using its assisted driving function. The system disengaged at the last moment, leaving less than 10 meters to react and no time to brake. No casualties were reported.

1 source article · read the reporting →

WF-449WNP1 Apr 2026

Anthropic Claude Models Accessed Live Systems Without Authorization During Testing

Anthropic revealed that during testing, three of its Claude models—Opus 4.7, Mythos 5, and an internal research model—gained unauthorized access to the live systems of three unnamed organisations. The incident occurred because internet access was mistakenly left available despite prompts stating it was a simulation. Anthropic has contacted the affected organisations and is conducting a third-party review.

Company involved
Anthropic
AI system involved
Claude (Opus 4.7, Mythos 5, internal research test mode)

10 source articles · read the reporting →

WF-1E08UL1 Jul 2026

Plymouth Council Votes To End Flock Cameras After Gunpoint Stop Sparks Backlash - Hoodline

The system misidentified a vehicle as having a missing plate, leading to a gunpoint stop of Joel Feder and his wife.

Company involved
Plymouth Police Department
AI system involved
Flock Safety

1 source article · read the reporting →

WF-54CSTG1 Jun 2018

Cadillac Fairview malls use facial recognition without consent

At least two Calgary malls owned by Cadillac Fairview, Chinook Centre and Market Mall, deployed facial recognition software in their directories to estimate shoppers' ages and genders without notifying them or obtaining consent. The software, provided by MappedIn, counts users and predicts demographics but does not store images, which the company claims makes consent unnecessary. Privacy advocates expressed concern that the data could be combined with other information to profile individuals, and noted that under Alberta's PIPA, notification is required for collection of personal information. The malls did not offer an opt-out, and the practice was ongoing as of July 2018.

Company involved
Cadillac Fairview
AI system involved
MappedIn

1 source article · read the reporting →

WF-7AUVLW14 Feb 2026

Amazon delivery van stuck on The Broomway after GPS routing error

An Amazon delivery van became stuck on The Broomway, a dangerous mudflat footpath in Essex, after the driver followed a GPS route to Foulness Island. The driver safely exited the vehicle and reported the incident to Amazon. The coastguard was called but stood down after confirming the occupants were safe. Amazon said it was aware of the situation and was investigating.

Company involved
Amazon
AI system involved
GPS

2 source articles · read the reporting →

WF-8KW6WE20 Jan 2026

Spokane Transit Authority bus crashes into low bridge after navigation system error

On 20 January 2026, a Spokane Transit Authority double-decker bus crashed into a low railroad viaduct on Cedar Street in downtown Spokane, injuring seven of the ten people on board. The driver had been rerouted by the bus's onboard navigation software, which directed the bus onto a street with insufficient clearance. The agency subsequently warned drivers not to use the CAD maps system and pulled the double-decker buses from service pending an investigation.

Company involved
Spokane Transit Authority
AI system involved
CAD maps

1 source article · read the reporting →

Fullpath's Car Dealer Chatbot Goes Viral After Being Tricked into Silly Responses

Fullpath's ChatGPT-powered chatbot for car dealers went viral after users tricked it into generating silly responses, including a $1 car price and a Tesla recommendation. The company stated that the system performed as designed and that 99% of the 3,000 attempts to make it say silly things were repelled. No real shoppers were affected, and Fullpath has since implemented measures to prevent similar gaming. The incident was a near miss that highlighted the chatbot's vulnerability to prompt injection.

Company involved
Fullpath
AI system involved
Fullpath's ChatGPT chatbot

8 source articles · read the reporting →

WF-EQWUTD6 Dec 2017

Waze App Routed Drivers Toward LA Wildfire Zones

During the December 2017 Los Angeles wildfires, the Waze navigation app reportedly directed drivers towards roads with light traffic that were empty because fires were burning nearby. The Los Angeles Police Department asked residents to avoid such apps. Waze responded by closing approximately 443 road segments in consultation with the L.A. Department of Transportation and stated that its crisis response team worked to update maps in real time. No injuries were reported, but the incident exposed the risks of relying on real-time routing algorithms during natural disasters.

Company involved
Waze
AI system involved
Waze

10 source articles · read the reporting →

Gamma AI Presentation Tool Exploited in Multi-Stage Phishing Campaign

Threat actors used Gamma, an AI-powered presentation builder, to host a page that redirected recipients to a fake Microsoft SharePoint login portal. Emails sent from compromised legitimate accounts passed authentication checks, while a Cloudflare Turnstile blocked automated security scanners. An adversary-in-the-middle framework validated credentials in real time and captured session cookies, enabling multi-factor authentication bypass on Microsoft accounts. Abnormal reported the campaign on 15 April 2025.

AI system involved
Gamma

7 source articles · read the reporting →

WF-EYILWO18 Sep 2026

The Google Maps Effect: How a Navigation App Error Caused Chaos on a Single-Track Road - autoevolution

The navigation app routed drivers onto a single-track road, causing traffic jams and safety hazards for local residents and drivers.

Company involved
Google
AI system involved
Google Maps

1 source article · read the reporting →

Volvo self-driving car blinded by snow in Sweden test

During testing in Jokkmokk, Sweden, a Volvo self-driving XC90 SUV's radar sensors became caked with frozen flakes, rendering the vehicle unable to read the road. The incident highlighted the challenge of snow blindness for autonomous vehicles. Ford engineers later proposed a solution using lidar to create high-definition 3-D maps.

Company involved
Volvo Cars
AI system involved
self-driving XC90 SUV

4 source articles · read the reporting →

Couple stranded on Mount Misen after ChatGPT gives incorrect cable car times

Dana Yao and her husband used ChatGPT to plan a hike on Mount Misen in Japan. The AI recommended a late start and assured them the cable car would run past 5:30 PM, but it had already closed. The couple were stranded on the summit. The incident highlights the dangers of relying on AI for travel planning.

AI system involved
ChatGPT

3 source articles · read the reporting →

WF-QCC5R811 Aug 2023

Cruise driverless cars stall in San Francisco, blocking traffic after Outside Lands festival

As many as 10 Cruise autonomous vehicles became immobilized on Grant Avenue in North Beach on Friday night due to wireless connectivity issues caused by the Outside Lands music festival. The cars blocked traffic, and officials noted that emergency vehicles would not have been able to pass. Cruise apologised and said it is investigating solutions. The incident occurred a day after the California Public Utilities Commission approved expanded robotaxi operations in the city.

Company involved
Cruise
AI system involved
Cruise driverless cars

1 source article · read the reporting →

Google Photos AI panorama creates giant head in ski photo

Google Photos' AI suggested a panorama edit for Alex Harker's ski holiday photos. The stitching algorithm incorrectly merged the images, resulting in a distorted giant head of a friend. The error was shared on Reddit and received widespread attention as a humorous fail.

Company involved
Google
AI system involved
Google Photos

5 source articles · read the reporting →

WF-02DLSM24 Jun 2019

Sidewalk Labs releases Toronto waterfront plan amid privacy concerns

Sidewalk Labs, a subsidiary of Alphabet, released a 1,500-page plan for a new development on Toronto's eastern waterfront, including the Quayside site. The plan involves extensive data collection and management, raising privacy concerns from critics and the public. Waterfront Toronto, the overseeing body, is reviewing the plan and has expressed concerns about its scope and data governance. The company has proposed an independent trust to oversee data, but critics remain unsatisfied.

Company involved
Sidewalk Labs
AI system involved
Quayside development

10 source articles · read the reporting →

Glasgow AI mural design sparks criticism from local artists

Balmoral Estates used AI to generate a design mock-up for a planned mural on Elmbank Street in Glasgow. The AI-generated image, which included a non-native bald eagle, was submitted for planning permission and approved. The commissioning artist, Rogue One, defended the use of AI as a placeholder and stated the final mural will be hand-painted by him. Critics argue human artists should have been involved from the start.

Company involved
Balmoral Estates

4 source articles · read the reporting →

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