The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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44 incidents closest to “RI Bridges (UHIP)” · matched on meaning · public reporting

$3.75M HireVue Illinois BIPA class action settlement - Top Class Actions

Collected voice and facial biometrics from job applicants during video interviews without consent

Company involved
HireVue Inc.
AI system involved
HireVue

1 source article · read the reporting →

WF-WTLHXP19 Aug 2026ZH-TW

Freeway assisted driving crash kills 3; Freeway Bureau warns of 6 blind spots, proposes adding to driver exams

國道汽車輔助駕駛釀3死!高公局曝「6路況」恐無法辨識 應納監理考題 - 知新聞

On August 9, a three-car pileup on National Freeway 1 in Miaoli killed three and injured three after a driver using assisted driving failed to notice stopped vehicles. The Freeway Bureau later warned that current driver-assistance systems may not detect six road conditions, such as stationary vehicles or sharp curves, and suggested these situations be included in driver training and testing.

Company involved
Highway Bureau (高公局)
AI system involved
ADAS (Advanced Driver Assistance System)

1 source article · read the reporting →

Action picks up in lawsuits targeting Birmingham data center - WBHM

The data center construction caused noise and ground vibrations that disturbed nearby residents.

Company involved
Nebius

1 source article · read the reporting →

WF-279PUC19 Aug 2026ZH-TW

Highway Rear-End Crash Kills 3, Injures 3; Driver Suspected of Using Driver Assistance Without Paying Attention

國道追撞釀3死3傷!駕駛疑用輔助駕駛未注意 高公局曝6種失靈情境 - Yahoo新聞

A secondary rear-end collision on National Highway 1 killed three people and injured three others. Police suspect the driver of the third vehicle was using a driver assistance system and failed to notice the stopped cars ahead. The Freeway Bureau warned that current Level 2 systems cannot handle six specific road situations and reminded drivers to stay alert and in control at all times.

1 source article · read the reporting →

WF-LQT9BX10 Sep 2026

Waukesha County Flock cameras; WILL files lawsuit - FOX6 News Milwaukee

Flock cameras continuously capture license plate data and images, tracking vehicles' movements and storing data on residents in Waukesha County.

Company involved
Flock
AI system involved
Flock cameras

1 source article · read the reporting →

WF-CRBH9Y3 Apr 2025

Flock Safety failed to secure Boston vehicle data during 2025 pilot, report finds - WBUR

Flock Safety cameras collected license plate and vehicle data from drivers in Boston and shared it with external law enforcement agencies.

Company involved
Flock Safety
AI system involved
Flock Safety

1 source article · read the reporting →

WF-3UFCZF1 Apr 2021

Uber Eats courier sues over alleged racially biased facial recognition dismissal

Pa Edrissa Manjang, a UK Uber Eats courier, is suing the company for allegedly dismissing him based on racially biased facial recognition software. He claims that the Real-Time ID Check system produced continued mismatches, leading to his account deactivation in April 2021, and that he was targeted for excessive checks amounting to racial harassment. Uber Eats denies that automated facial verification was the reason, stating that the system includes robust human review. An east London employment tribunal has refused to strike out the discrimination claim, and Manjang was reportedly reinstated after filing the case.

Company involved
Uber Eats
AI system involved
Real-Time ID Check

2 source articles · read the reporting →

WF-H4032Y19 Aug 2026ZH-TW

Driver Assistance System Leads to Rear-End Crash; Freeway Bureau Calls for Inclusion in Driving Tests and Mandatory Dealer Disclosure

輔助駕駛系統釀追撞 高公局:應納入監理考題、賣車時強制告知 - udn

A secondary rear-end collision on National Highway 1 occurred after a driver using adaptive cruise control failed to detect stationary vehicles. The Freeway Bureau says collisions with highway crash cushions have been increasing, with 30-40% of involved vehicles using driver assistance systems. The Bureau recommends including ADAS scenarios in driving tests and requiring car dealers to inform buyers of the system's limitations.

AI system involved
ACC (Adaptive Cruise Control) and ADAS

1 source article · read the reporting →

WF-6LRXJJ19 Aug 2026ZH-TW

3 Dead, 2 Injured in Highway Secondary Crash; Police Suspect Assisted Driving, Transportation Safety Board Opens Investigation

國道3死2傷二次事故 警疑輔助駕駛釀禍 運安會:重大事故立案調查 - UDN

On August 19, a secondary crash on Taiwan's National Highway 1 in Miaoli killed three people and injured two. After a minor collision, two drivers stood between their cars in the inner lane without taking safety measures, and a third vehicle using an assisted driving system rear-ended them. The Transportation Safety Board has launched a major accident investigation.

1 source article · read the reporting →

WF-949ZPL18 Aug 2026BN

Visible change on Dhaka-Chittagong highway under AI surveillance

এআই নজরদারিতে ঢাকা-চট্টগ্রাম মহাসড়কে দৃশ্যমান বদল - Passenger Voice

AI-powered cameras and an automatic fine system were launched on the Dhaka-Chittagong highway on August 18 to detect traffic violations. The system covers about 250 kilometers with 1,427 cameras planned at 490 points. In the first 24 hours, 449 cases were filed and fines totaling 1,551,000 taka were issued, mostly for speeding.

Company involved
Bangladesh Road Transport Authority (BRTA)

1 source article · read the reporting →

WF-855ZWA1 Oct 2013

Michigan's MiDAS system falsely accused 34,000 of unemployment fraud

Michigan's Unemployment Insurance Agency (UIA) deployed the Michigan Integrated Data Automated System (MiDAS) to automate fraud detection. The system algorithmically adjudicated over 40,000 fraud cases between October 2013 and September 2015, with 85 percent of those resulting in incorrect fraud determinations. The false accusations led to severe financial penalties, ruined credit, and homelessness for many victims. A class-action lawsuit was filed, and while the state has apologised and returned fines, it has fought against compensation claims, though legislators have promised to seek at least $30 million for those affected.

Company involved
Michigan Unemployment Insurance Agency
AI system involved
Michigan Integrated Data Automated System (MiDAS)

10 source articles · read the reporting →

WF-8KW6WE20 Jan 2026

Spokane Transit Authority bus crashes into low bridge after navigation system error

On 20 January 2026, a Spokane Transit Authority double-decker bus crashed into a low railroad viaduct on Cedar Street in downtown Spokane, injuring seven of the ten people on board. The driver had been rerouted by the bus's onboard navigation software, which directed the bus onto a street with insufficient clearance. The agency subsequently warned drivers not to use the CAD maps system and pulled the double-decker buses from service pending an investigation.

Company involved
Spokane Transit Authority
AI system involved
CAD maps

1 source article · read the reporting →

WF-FHYMZF12 Mar 2025

NSW Reconstruction Authority data breach exposes 2031 people's info via ChatGPT

A former temporary staff member of the NSW Reconstruction Authority uploaded personal information of 2031 Northern Rivers Resilient Homes Program applicants to ChatGPT without authorisation. The data included names, contact details, dates of birth, and sensitive health information. The breach occurred between 12 and 15 March 2025. The authority has notified affected individuals, reported the breach to the NSW Privacy Commissioner, and implemented measures to prevent future unauthorised use of AI tools.

Company involved
NSW Reconstruction Authority
AI system involved
ChatGPT

2 source articles · read the reporting →

WF-RMG9SS1 Jan 2022

Jordan's National Aid Fund Algorithm Denies Cash Assistance to Vulnerable Households

Human Rights Watch reported that Jordan’s Takaful cash transfer programme, run by the National Aid Fund and financed by the World Bank, uses an algorithm to rank households by estimated economic vulnerability and select recipients. The report found that the algorithm relies on inaccurate self-reported income and questionable indicators such as car ownership and utility use, causing eligible poor families to be denied benefits or receive reduced payments. The World Bank and NAF defended the programme and its targeting approach.

Company involved
National Aid Fund (NAF)
AI system involved
Takaful (Unified Cash Transfer Program)

3 source articles · read the reporting →

INSS AI Denies Rural Worker's Pension After Misidentifying Her as a Man

A rural worker in Brazil, Josélia de Brito, had her pension application through the Meu INSS app automatically denied after the AI system misidentified her as a man. The INSS deployed the system to speed up benefit decisions, but experts say it struggles with complex rural cases. The case is cited as evidence that automation may exclude vulnerable people with limited digital access.

Company involved
Instituto Nacional do Seguro Social (INSS)
AI system involved
Meu INSS

4 source articles · read the reporting →

WF-YHZ9BD1 Jan 2023

CBP One app's facial recognition fails on Black skin tones, migrants report

Migrants and advocates report that the U.S. Customs and Border Protection's CBP One app, used to schedule asylum appointments, frequently crashes and fails to recognize photographs of Black individuals, particularly affecting Haitians. The app also splits families and assigns appointments at distant border crossings, causing long waits in dangerous conditions. CBP did not respond to requests for comment.

Company involved
U.S. Customs and Border Protection
AI system involved
CBP One

4 source articles · read the reporting →

WF-DUZN2W31 Mar 2026

Joel A. Rivera v. Triad Properties Corporation, et al. (N.D. Alabama): AI-hallucinated content in court filing, Public Reprimand; Disqualification; Bar…

The AI generated fabricated legal citations that were presented to the court, affecting the defendants and the judicial process.

Company involved
Burrill Watkins LLC
AI system involved
ChatGPT

1 source article · read the reporting →

WF-1O81PG1 Jan 2017

Newham Council fined £145,000 over leaked gang matrix data

Newham Council was fined £145,000 by the Information Commissioner's Office after a leaked unredacted gangs matrix, containing details of 203 suspected gang members, ended up in the hands of rival gang members via Snapchat. The leak occurred in January 2017 when a council employee emailed both redacted and unredacted versions to 44 recipients. The ICO found the breach was unnecessary and that the council failed to report it promptly. The council apologised and accepted the breach was not deliberate.

Company involved
Newham Council
AI system involved
Gangs matrix

8 source articles · read the reporting →

WF-XGIXWV31 Jan 2020

DWP's Universal Credit algorithm causes underpayment and hardship for claimants

The Department for Work and Pensions (DWP) uses an automated means-testing algorithm in its Universal Credit system that miscalculates earnings due to a design flaw, leading to underpayments and fluctuating benefit amounts. Claimants such as Janet R. received payments hundreds of pounds short, forcing them into debt and foodbank use. A Court of Appeal ruling in June 2020 ordered the DWP to fix the flaw, but the department had not yet fully implemented the remedy at the time of writing.

Company involved
Department for Work and Pensions
AI system involved
Universal Credit

10 source articles · read the reporting →

Titus Henderson files civil rights lawsuit against COMPAS

Titus Henderson, a prisoner, filed a civil rights lawsuit against COMPAS and other defendants in the U.S. District Court for the Western District of Wisconsin on July 16, 2018. The lawsuit alleges discrimination related to the use of the COMPAS risk assessment tool. The case is ongoing.

AI system involved
COMPAS

6 source articles · read the reporting →

Study finds Italian car insurers charge more based on birthplace

A study by the Universities of Padua, Udine and Carnegie Mellon found that Italian car insurers, including Genertel, Mps, Quixa and Con.Te, use birthplace and citizenship in pricing algorithms, charging some drivers over €1,000 more. The practice was ruled against in a 2018 decree involving Linear, but the study says it continues. The companies contacted denied or explained the findings.

Company involved
Genertel, Mps, Quixa, Con.Te

8 source articles · read the reporting →

WF-E7VSR21 Jan 2021

LA's VI-SPDAT housing scoring system gives lower priority to Black and Latino people

The Los Angeles Homeless Services Authority uses the VI-SPDAT scoring system to prioritise unhoused people for subsidised permanent housing. An investigation by The Markup found that Black and Latino people consistently receive lower vulnerability scores than White people, leading to lower priority for housing. The agency has acknowledged the racial disparities and is working on a new tool, but continues to use the current system.

Company involved
Los Angeles Homeless Services Authority
AI system involved
VI-SPDAT

10 source articles · read the reporting →

Campaigners call for end to Home Office's IPIC 'robo-caseworker' AI tool

Migrants' rights campaigners have called for the UK government to stop using the IPIC (Identify & Prioritise Immigration Cases) AI system, which automatically identifies and recommends migrants for immigration decisions or enforcement action. Privacy International and the Migrants' Rights Network have raised concerns that the system could lead to racial bias and the 'rubberstamping' of algorithmic recommendations by caseworkers. The campaigners argue that people going through the immigration system may not know their information has been processed by an algorithm. The Home Office has not directly responded to the specific concerns, though Science Secretary Peter Kyle has defended the safe development of AI in public services.

Company involved
Home Office
AI system involved
IPIC (Identify & Prioritise Immigration Cases)

9 source articles · read the reporting →

TOV Realty, LLC v. Suarez; Kosel Equity, LLC v. MacGregor (SC Connecticut): AI-hallucinated content in court filing, 6 hours CLE;…

The AI generated legal briefs containing fabricated citations, which were submitted to the Connecticut Supreme Court.

Company involved
GLG Law LLC
AI system involved
ChatGPT

1 source article · read the reporting →

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