Where automated decisions went wrong

DataOne asks court to toss noise lawsuit over Vineland data center - Courier-Post

The data center generated excessive and intrusive noise affecting neighbors in East Vineland.

Company involved

DataOne USA LLC

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DataOne Data Center in Vineland Sparks Protests, Microsoft Under Scrutiny

DataOne Data Center di Vineland Tuai Protes Warga, Microsoft Disorot - Telset.id

The DataOne data center in Vineland, New Jersey, is operating without permits, using gas turbines that cause air and noise pollution. It was built to supply computing power to Microsoft through a deal with Nebius, but residents were not informed until after construction began. Microsoft is facing criticism for its role in the project.

Company involved

DataOne

AI system involved

DataOne data center

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Police officer sues Flock Safety alleging negligence with license plate data - The Business Journals

The system captured and retained license plate data of a police officer, which was misused by others.

Company involved

Flock Safety

1 source article · read the reporting →

AI Hiring Platform Faces FCRA Class Action Over Data Use | Kistler et al. v. Eightfold AI Inc.

The AI platform screened job applicants, affecting their hiring prospects.

Company involved

Eightfold AI

AI system involved

Eightfold AI

1 source article · read the reporting →

Data Breach Exposes Over 10 Million Conversations from Middle Eastern AI Call Center Platform

Resecurity discovered a dark web posting on 8 October 2024 offering data stolen from a major AI-powered cloud call center platform in the Middle East. The threat actor gained unauthorized access to the management dashboard, compromising over 10,210,800 conversations between consumers, operators, and AI chatbots. The exposed data included personally identifiable information and national ID documents, creating risks of fraud and identity theft. Resecurity alerted the affected organization and collaborated with law enforcement to mitigate the incident.

3 source articles · read the reporting →

Huq collected GPS data from apps even after users opted out

Huq, a location data vendor, obtained GPS coordinates from Android apps even when users explicitly opted out of data sharing within the app settings. Researchers and Motherboard found that apps like Network Signal Info and QR & Barcode Scanner transmitted location data to Huq despite settings stating no data would be shared. Huq said it is investigating and will work with app publishers to fix the issue. The data collection raises concerns about consent and compliance with privacy regulations like GDPR and CCPA.

Company involved

Huq

9 source articles · read the reporting →

Class action claims Checkr misreported criminal records in background checks

Checkr's system misreported criminal records belonging to someone else on Natasha Davis's consumer report, impeding her ability to gain employment.

Company involved

Checkr Inc.

1 source article · read the reporting →

SafeRent Settles Class Action Over Tenant Screening for Voucher Holders

Mary Louis and Monica Douglas filed a class action lawsuit in 2022 alleging that SafeRent Solutions' SafeRent Score product discriminated against rental applicants in Massachusetts who held public housing vouchers, violating fair housing and consumer protection laws. SafeRent denied wrongdoing. The court approved a settlement in November 2024, and payments were distributed to eligible class members in 2025 and 2026.

Company involved

SafeRent Solutions, LLC

AI system involved

SafeRent Score

5 source articles · read the reporting →

Flock Safety failed to secure Boston vehicle data during 2025 pilot, report finds - WBUR

Flock Safety cameras collected license plate and vehicle data from drivers in Boston and shared it with external law enforcement agencies.

Company involved

Flock Safety

AI system involved

Flock Safety

1 source article · read the reporting →

Lawsuit challenges warrantless Flock database searches in county - gmtoday.com

Flock cameras captured images and location data of vehicles and pedestrians, providing law enforcement with a searchable database of individuals' movements without warrants.

Company involved

Flock Group Inc.

AI system involved

Flock Safety cameras

1 source article · read the reporting →

Lieff Cabraser and Greer Injury Lawyers Announce Federal Class Action Lawsuit Against X.AI Corp and MZX Tech LLC for Nuisance,…

The data centers and gas turbines emitted constant noise, vibrations, and particulate matter, affecting residents' ability to use and enjoy their properties.

Company involved

X.AI Corp and MZX Tech LLC

AI system involved

Colossus I, Colossus II, MACROHARDRR, Minihard data centers and gas turbines

1 source article · read the reporting →

Two men sue the City of San Diego over alleged wrongful arrest linked to Flock ALPR data - 10News.com

The Flock ALPR system flagged a vehicle as matching a suspect's car, leading to the arrest of Hugo Parra and Ariel Alonso Beltran.

Company involved

City of San Diego

AI system involved

Flock ALPR

1 source article · read the reporting →

Flock lawsuit accuses tech company of exposing citizens to rogue police tracking - Top Class Actions

The system recorded and tracked the locations of vehicles and their owners without consent.

Company involved

Flock Group Inc.

AI system involved

Flock

1 source article · read the reporting →

CFPB Acts Against Hello Digit for Faulty Savings Algorithm Causing Overdrafts

Hello Digit, a fintech company, used an automated savings algorithm that made transfers from consumers' checking accounts, falsely guaranteeing no overdrafts. The algorithm caused customers to incur overdraft fees, and the company often denied reimbursement requests. The CFPB found that Hello Digit engaged in deceptive practices and ordered the company to pay redress to harmed consumers and a $2.7 million fine.

Company involved

Hello Digit, LLC

AI system involved

Hello Digit app

1 source article · read the reporting →

Arity collected drivers' data via apps for insurance scores

Popular smartphone apps including Life360, MyRadar and GasBuddy reportedly shared users' location and motion data with Arity, an Allstate-owned company. Arity used the data to calculate driving scores that could be sold to car insurers to set rates. Users were said not to be clearly informed that their data would be used for insurance pricing. Life360 and Arity stated that users had to opt in and that no personally identifiable driving data was shared without consent.

Company involved

Arity

AI system involved

Arity IQ network

2 source articles · read the reporting →

Crisis Text Line shares data with for-profit spinoff Loris.ai

Crisis Text Line, a nonprofit mental health support service, uses an AI-driven chat system to collect data from conversations with people in distress. The organization shares anonymized data with its for-profit spinoff, Loris.ai, which uses it to develop customer service software. Critics raise ethical concerns about privacy and consent, though Crisis Text Line asserts the data is stripped of identifying details.

Company involved

Crisis Text Line

AI system involved

Crisis Text Line's AI-driven chat service

10 source articles · read the reporting →

Life360 sells precise location data of millions of users to data brokers

Life360, a family safety app used by 33 million people, sells precise location data of its users to approximately a dozen data brokers, according to interviews with former employees. The company removes obvious identifiers but does not adequately anonymize the data, allowing potential re-identification. Life360 announced it will stop sales to some brokers after the investigation.

Company involved

Life360

AI system involved

Life360 app

10 source articles · read the reporting →

UDR Sued Over Alleged Use of RealPage Algorithm to Set Rents in San Diego

A class action lawsuit alleges that UDR, Inc. used RealPage's YieldStar algorithmic pricing software to set rental rates and occupancy levels for its San Diego properties, in violation of a local ordinance. The suit claims the software relied on nonpublic competitor data, contributing to inflated rents and making housing less affordable. The lawsuit, filed in July 2026, seeks to represent all affected tenants. UDR has previously acknowledged using YieldStar as one tool among others in its decision-making.

Company involved

UDR, Inc.

AI system involved

RealPage YieldStar

1 source article · read the reporting →

Cense exposed 2.5 million records of auto accident victims online

On July 7, 2020, a security researcher discovered 2.5 million records containing personal and medical data of auto accident victims exposed online. The records, belonging to New York-based AI company Cense, included names, insurance policy numbers, claim numbers, and medical diagnosis notes. The data was labeled as staging data, possibly intended for temporary storage before being loaded into an AI system. After the researcher sent a responsible disclosure notice, Cense restricted public access to the database.

Company involved

Cense

AI system involved

Cense

5 source articles · read the reporting →

Meta sues Voyager Labs for scraping Facebook and Instagram user data

Meta filed a legal action against Voyager Labs, alleging that the company used fake accounts and proprietary software to scrape user data from Facebook and Instagram. The scraping collected profile information, posts, friends lists, photos and comments. Meta disabled Voyager's accounts and sought a permanent injunction. The case was settled in December 2024, with Voyager agreeing to a permanent injunction and monetary payment.

Company involved

Voyager Labs

10 source articles · read the reporting →

ChatGPT falsely tells users OpenCage offers phone lookup service

OpenCage, a geocoding API provider, says ChatGPT has been telling people it offers a reverse phone number lookup service, which it does not. Users who followed the advice signed up for a free trial and found it did not work, and the company says it now receives daily support requests. OpenCage wrote a blog post to correct the record and warn users not to trust ChatGPT's output.

AI system involved

ChatGPT

7 source articles · read the reporting →

Study finds Italian car insurers charge more based on birthplace

A study by the Universities of Padua, Udine and Carnegie Mellon found that Italian car insurers, including Genertel, Mps, Quixa and Con.Te, use birthplace and citizenship in pricing algorithms, charging some drivers over €1,000 more. The practice was ruled against in a 2018 decree involving Linear, but the study says it continues. The companies contacted denied or explained the findings.

Company involved

Genertel, Mps, Quixa, Con.Te

8 source articles · read the reporting →

Portland Metro ends Replica partnership over data privacy concerns

Portland Metro, an elected regional government in Oregon, ended its pilot project with movement data company Replica after a disagreement about data sharing. Portland Metro requested raw, disaggregated data, which Replica refused to provide, citing user privacy concerns. The partnership was terminated without payment.

Company involved

Portland Metro

AI system involved

Replica

10 source articles · read the reporting →

DeepScore markets facial and voice analysis app for trustworthiness scoring despite experts' doubts

DeepScore, a Tokyo-based company, is marketing an app that uses facial and voice recognition to score people's trustworthiness for lenders and insurers in Japan, Indonesia, Vietnam and the Philippines. The company says the app can detect deception with 70 per cent accuracy, but researchers and privacy advocates say there is no reliable scientific basis for such judgments and warn of discrimination and privacy harms. The chief executive said the system is only one part of lenders' and insurers' decision-making and that people can choose not to use it. Critics respond that an unequal balance of power makes consent difficult.

Company involved

DeepScore

AI system involved

DeepScore

6 source articles · read the reporting →