The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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296 incidents closest to “Revinate Marketing” · matched on meaning · public reporting

WF-EAN4XD1 Jul 2019

Clarifai sued for capturing OkCupid user photos without consent

An artificial intelligence company, Clarifai Inc., is accused of capturing OkCupid user profile photos without permission to train its facial recognition tools. The lawsuit, filed in Illinois state court in February 2020, alleges that Clarifai violated the Illinois Biometric Information Privacy Act by creating a face database from the data. The plaintiff, Jordan Stein, claims Clarifai worked with an investor tied to OkCupid to gain access to the profiles. The case is pending.

Company involved
Clarifai Inc.
AI system involved
Clarifai facial recognition tools

10 source articles · read the reporting →

WF-BZ7M5L1 Jan 2016

Tenant screening software denies housing to disabled Latino man in Connecticut

In 2016, Carmen Arroyo requested to move her disabled son Mikhail into a larger apartment in the same complex. The landlord, WinnResidential, used CoreLogic's CrimSafe tenant screening software, which flagged a dropped retail theft charge against Mikhail as disqualifying. The landlord rejected the application without explanation. Arroyo sued CoreLogic and WinnResidential under the Fair Credit Reporting Act and the Fair Housing Act, alleging that the software disproportionately excludes people of colour. The case was scheduled for trial in August 2021.

Company involved
WinnResidential
AI system involved
CrimSafe

10 source articles · read the reporting →

Privacy group files complaint against proctoring companies over AI surveillance

The Electronic Privacy Information Center (EPIC) filed a complaint with the District of Columbia attorney general against five exam proctoring companies—Respondus, ProctorU, Proctorio, Examity, and Honorlock—alleging unfair and deceptive business practices. The companies are accused of using opaque AI algorithms to flag cheating and collecting excessive biometric data from students. Students have reported that the facial recognition software fails to detect dark skin tones, preventing them from taking exams. EPIC has also sent demand letters threatening civil suits if the companies do not stop their practices.

Company involved
Proctorio, Respondus, ProctorU, Examity, Honorlock

10 source articles · read the reporting →

WF-CGL1WP21 Jan 2021

Cruzcampo deepfake ad of Lola Flores goes viral

Cruzcampo launched an advertising campaign using a deepfake video of the late singer Lola Flores, created with artificial intelligence. The video went viral shortly after release. The company explained the technical process and involved Flores' daughters in the project.

Company involved
Cruzcampo

10 source articles · read the reporting →

WF-9SWA8T4 Jul 2023

Volkswagen AI deepfake of deceased singer Elis Regina in ad sparks ethical debate

Volkswagen used AI deepfake technology to create a commercial featuring a realistic video of the late Brazilian singer Elis Regina duetting with her daughter Maria Rita. The ad, celebrating Volkswagen's 70th anniversary in Brazil, sparked joy among fans but also raised ethical concerns about using AI to resurrect deceased individuals without their consent. Brazil's advertising watchdog Conar launched an investigation into possible ethics breaches after receiving complaints. Volkswagen defended the campaign, stating it had the blessing of the singer's family.

Company involved
Volkswagen

10 source articles · read the reporting →

Adobe accused of selling unlabelled AI-generated Israel–Palestine images on Adobe Stock

Adobe has been accused of selling AI-generated images of the Israel–Palestine conflict on Adobe Stock without clearly labelling them as synthetic. The photorealistic images, produced with tools such as Firefly, could be mistaken for authentic photography and fuel misinformation. An investigation by Interesting Engineering found many images that appeared to be AI-generated but were not labelled as such. Adobe's published policy says Stock accepts AI-generated content if it meets submission standards.

Company involved
Adobe
AI system involved
Adobe Firefly

7 source articles · read the reporting →

Prisma Labs wins arbitration in Lensa biometric privacy lawsuit

Artificial intelligence company Prisma Labs is accused of violating Illinois' biometric privacy law by collecting facial geometry data from users of its Lensa app. A proposed class action was filed, but a California federal judge granted Prisma's motion to compel arbitration because users agreed to it during sign-up. The plaintiff alleges the app collected his facial data without consent.

Company involved
Prisma Labs Inc.
AI system involved
Lensa AI

8 source articles · read the reporting →

WF-4RZUE65 Dec 2023

Civitai dropped by cloud provider OctoML over CSAM image generation

Civitai, an AI image generation platform, was dropped by its cloud computing provider OctoML after an investigation by 404 Media found it was being used to generate images that could be categorized as child sexual abuse material (CSAM). The platform also faced scrutiny for nonconsensual deepfakes of celebrities and private citizens, primarily women. Civitai added new moderation filters in response, but OctoML terminated the business relationship.

Company involved
Civitai
AI system involved
Civitai

8 source articles · read the reporting →

WF-QVH2VA10 Dec 2023

Investing.com uses AI to copy competitors' articles without credit

Investing.com, a financial news site owned by Joffre Capital, is accused of using AI to generate stories that closely resemble articles published by competitors such as CryptoNewsLand, The Motley Fool, and FXStreet. The AI-generated pieces often cite the same statistics and sources as the originals but do not credit them. Competitors like FXStreet have expressed concern that this practice threatens original journalism. Investing.com disclosed AI assistance in its stories but did not respond to requests for comment.

Company involved
Investing.com
AI system involved
Unnamed AI content generation system

8 source articles · read the reporting →

WF-W2CRPI23 Dec 2023

Midjourney v6 accused of generating near-identical copyrighted images

Midjourney's v6 image generator has been criticized for producing images that closely resemble copyrighted movie scenes, such as a Joaquin Phoenix Joker scene. Artist Reid Southen accused the company of using copyrighted content without a license and said his account was banned. Midjourney has updated its terms of service to hold users responsible for intentional copyright infringement. The company faces multiple lawsuits over training data.

Company involved
Midjourney
AI system involved
Midjourney v6

7 source articles · read the reporting →

Mahindra Racing partners with AI woman Ava Rose as ambassador, drawing criticism

Mahindra Racing, a Formula E team, announced a partnership with Ava Rose, an AI-generated woman, to serve as its 'artificial intelligence ambassador' for the season. The team is accused of avoiding hiring a real woman for the role, drawing criticism from women in motorsport and others. The AI persona, who has an Instagram presence, will engage with fans and share behind-the-scenes content. Mahindra Racing has not responded publicly to the backlash.

Company involved
Mahindra Racing
AI system involved
Ava Rose

7 source articles · read the reporting →

PimEyes facial search engine accused of enabling stalking

Privacy campaign group Big Brother Watch has filed a complaint against PimEyes, a facial recognition search engine, alleging it facilitates stalking and unlawfully processes biometric data of millions of UK citizens. The system allows users to search for faces in publicly posted images. PimEyes' CEO denies the allegations, stating the tool poses fewer risks than social media. The UK Information Commissioner's Office is assessing the complaint.

Company involved
PimEyes
AI system involved
PimEyes

9 source articles · read the reporting →

PimEyes facial recognition search makes children's images searchable without safeguards

PimEyes, an online facial recognition search engine, allows anyone to search for images of children scraped from public websites, including photos labeled as 'potentially explicit.' The system poses risks of stalking, exploitation, and privacy violations for minors. The company's owner acknowledged the issue and said it is working on safeguards, but no changes have been implemented.

Company involved
PimEyes
AI system involved
PimEyes

3 source articles · read the reporting →

WF-KN420W1 Jun 2024

Runway accused of training Gen-3 on scraped YouTube videos and pirated films

Runway, the AI company behind the Gen-3 video generator, is accused of training its model on thousands of YouTube videos and pirated films without permission, according to a leaked internal spreadsheet obtained by 404 Media. The spreadsheet lists thousands of YouTube channels belonging to major media companies and popular creators. A former employee said the company used proxies to scrape videos from YouTube. After being contacted by 404 Media, Runway stopped generating videos that named specific YouTubers, but did not respond to requests for comment.

Company involved
Runway
AI system involved
Gen-3

5 source articles · read the reporting →

WF-K7EU0Y1 Dec 2023

AI-generated fake obituaries falsely reported Brian Vastag's death

After Beth Mazur passed away in December 2023, AI-generated spam obituaries appeared across multiple websites, falsely claiming that Brian Vastag had also died. The inaccurate articles ranked highly in Google search results, leading at least four mutual friends to believe Vastag had died. Vastag reported the pages to Google, which responded that they did not violate its policies. The obituary spam sites use AI tools to produce low-quality content monetised through ads.

Company involved
Multiple spam websites including Eternal Honoring, In Loving Memories News, The Thaiger, and FreshersLive

3 source articles · read the reporting →

WF-0XU4ZX1 Mar 2026

Meta's AI Support Bot Is Giving Hackers Access to Other People's Instagram Accounts Just by Asking - Futurism

The AI support chatbot changed the email address associated with Instagram accounts, granting hackers access.

Company involved
Meta
AI system involved
Meta AI support assistant

1 source article · read the reporting →

WF-32ZQLK27 Aug 2024

Hello, this is your chatbot leaking: WotNot exposes 346K sensitive customer files - Cybernews

The system exposed sensitive personal files of individuals who used chatbots built by WotNot's customers.

Company involved
WotNot
AI system involved
WotNot

1 source article · read the reporting →

WF-WS57YP1 May 2026

Dealership revoked offer to buy back customer's BMW, blaming wayward AI chatbot - cbc.ca

The AI chatbot offered a buy-back price of $27,162.79 to customer Zack Giacomelli for his BMW.

Company involved
BMW Toronto
AI system involved
Quinn

1 source article · read the reporting →

U.S. Federal Court Allows CIPA Class Action Against AI Customer Service Provider to Proceed - Wilson Sonsini

The AI system intercepted and recorded a customer's phone call and collected her personal and financial information without consent.

Company involved
ConverseNow Technologies, Inc.

1 source article · read the reporting →

Meta's AI Chatbot Handed Hackers Your Instagram Password. Here's What to Do - All About Cookies

The AI chatbot disclosed Instagram passwords to hackers.

Company involved
Meta
AI system involved
Meta AI Chatbot

1 source article · read the reporting →

Patagonia Targeted by Privacy Class Action for Use of Customer Service AI Software - Law.com

The system intercepted, recorded, and mined data from customer service calls, affecting customers' privacy.

Company involved
Patagonia
AI system involved
Talkdesk

1 source article · read the reporting →

Call Vendors Skirt Wiretap Suit Over AI Transcription Tool - Law360

The system recorded and analyzed patient phone calls without their consent.

Company involved
Heartland Dental LLC

1 source article · read the reporting →

Not Again! A Second Talkdesk Customer Is Sued for Its Use of Contact Center AI - cxtoday.com

The system intercepted, recorded, and analyzed the communications of LegalShield customers without their consent.

Company involved
LegalShield
AI system involved
Talkdesk CCaaS

1 source article · read the reporting →

United Airlines Chatbot Gave Wrong Travel Credit Info - Hoodline

The chatbot told a customer her $200 travel credit would last five years instead of one year.

Company involved
United Airlines

1 source article · read the reporting →

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