The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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60 incidents matching “Screening” · public reporting

WF-PP8VI21 Feb 2023

AI weeds out older and minority job applicants, lawsuit against Workday claims

Job applicants were automatically screened out by AI, allegedly discriminating against older, minority, and disabled applicants.

Company involved
Workday
AI system involved
Workday AI recruiting tools

1 source article · read the reporting →

'Laughable': More people complain about Woolworths' use of AI in job interviews

The AI screened out job applicants from proceeding to a human interview, affecting their employment opportunities.

Company involved
Woolworths
AI system involved
Sapia AI

1 source article · read the reporting →

SiriusXM Radio faces class action on AI discrimination

The AI hiring tool screened and rejected job applicants, including the plaintiff, based on race-related data points.

Company involved
SiriusXM Radio
AI system involved
iCims

1 source article · read the reporting →

WF-ZYH97U26 Aug 2026

Meta Agrees to Record KES 2.3 Trillion Settlement Over Addictive Teenage Social Media Design - streamlinefeed.co.ke

The algorithmic content recommendation system determined what content to show to teenage users, influencing their engagement and screen time.

Company involved
Meta Platforms
AI system involved
Facebook and Instagram

1 source article · read the reporting →

SafeRent Settles Class Action Over Tenant Screening for Voucher Holders

Mary Louis and Monica Douglas filed a class action lawsuit in 2022 alleging that SafeRent Solutions' SafeRent Score product discriminated against rental applicants in Massachusetts who held public housing vouchers, violating fair housing and consumer protection laws. SafeRent denied wrongdoing. The court approved a settlement in November 2024, and payments were distributed to eligible class members in 2025 and 2026.

Company involved
SafeRent Solutions, LLC
AI system involved
SafeRent Score

5 source articles · read the reporting →

Sirius XM Wins Dismissal of AI-Fueled Racial Job Bias Claims (1) - Bloomberg Law News

The AI system screened and rejected job applicants, including Arshon Harper, who applied to 150 positions and received only one interview.

Company involved
Sirius XM Radio LLC

1 source article · read the reporting →

ACLU Says in FTC Complaint That Aon’s AI Tools Discriminatory

The system screened out job applicants based on personality tests, video interviews, and cognitive assessments, affecting autistic, neurodivergent, and people of color.

AI system involved
ADEPT-15, gridChallenge

1 source article · read the reporting →

Black Job Seekers Seek Class Action Against Workday - BIN: Black Information Network

Workday's AI hiring tools screened and rejected job applications from Derek Mobley and other Black applicants, women, people over 40, and people with disabilities.

Company involved
Workday
AI system involved
Workday Recruiting

1 source article · read the reporting →

WF-FPFUBS1 Jun 2021

How Your Shadow Credit Score Could Decide Whether You Get an Apartment - ProPublica

Tenant screening companies assign renters a score drawn from data far wider than credit history, an industry subject to less regulation than credit scoring agencies. ProPublica reports that experts warn these algorithms can decide who gets an apartment on the basis of information applicants cannot see or correct. Kim Fuller was denied a rental application on such a score.

Company involved
Habitat America
AI system involved
RentGrow

1 source article · read the reporting →

WF-YYDECKJapanese

US Federal Court Rejects Workday's Arguments, Allows AI Hiring Lawsuit to Proceed

米連邦地裁がWorkdayの主張を退け、AI採用訴訟の継続を認める - Межа. Новини України.

A federal court in San Francisco declined Workday's request to dismiss a lawsuit alleging its AI-powered hiring software discriminates against applicants with disabilities and other protected groups. Judge Rita Lin ruled that California anti-discrimination law may apply and allowed claims that the software screens candidates using proxy indicators such as employment gaps to move forward. Workday maintains its tools evaluate only qualifications and do not make hiring decisions.

Company involved
Workday
AI system involved
Workday

1 source article · read the reporting →

Why Saying ‘The AI Did It’ Won’t Stop an Age Discrimination Lawsuit - inc.com

An HR commentary piece arguing that delegating candidate selection to an algorithm does not shield an employer from failure-to-hire liability, particularly where age bias is written into the prompts. It analyses an account posted on X by a self-described general counsel describing an AI hiring system that screened out older applicants. The author states she believes the account is probably fictional, though based on a real if exaggerated situation.

1 source article · read the reporting →

WF-1XANCK10 Nov 2023

Meta's automated system mistakenly removes Al-Shifa hospital video

Meta's automated content moderation system removed an Instagram video showing the aftermath of a strike on Al-Shifa hospital in Gaza, citing its Violent and Graphic Content policy. The user appealed to the Oversight Board, which found that the removal was incorrect. Meta subsequently restored the content with a warning screen.

Company involved
Meta
AI system involved
Graphic and Violent Content classifier

10 source articles · read the reporting →

WF-LIDYZZ1 Jan 2025

UK universities detect deepfake applicants in automated interviews

Some UK universities use Enroly's automated online interviews to screen international student applicants. Enroly detected about 30 cases of deepfake attempts out of 20,000 interviews during the January 2025 intake. The deepfakes used AI-generated images and audio to replace applicants' faces and voices. Enroly stated it caught the attempts using real-time detection methods.

Company involved
UK universities
AI system involved
Enroly

5 source articles · read the reporting →

WF-G6W4Q316 Apr 2026

Sama lays off over 1,000 Kenyan workers after Meta ends contract

Sama, a former Meta contractor, announced layoffs of 1,108 staff at its Nairobi office after Meta terminated a major contract. The workers were content moderators who screened distressing material and had previously sued Sama and Meta over low pay and inadequate mental health support, seeking $1.6 billion in compensation. Sama stated it is supporting affected employees, while the lawsuit remains ongoing.

Company involved
Sama

7 source articles · read the reporting →

WF-FRRPXY1 Dec 2019

Kneron researchers bypass facial recognition at airport and train station using mask and photo

In December 2019, Kneron researchers tested facial recognition systems at a high-speed rail station in China, Schiphol Airport, point-of-sale terminals, and a mobile phone. Using a high-quality 3D mask and a photo on a phone screen, they successfully deceived the systems, gaining access and making purchases. The survey highlighted security shortfalls in many commercial facial recognition solutions.

Company involved
Schiphol Airport; high-speed rail station in China

10 source articles · read the reporting →

WF-APG1HI1 Jan 2020

South Korean government provided 170M facial images to private AI developers without consent

The South Korean government transferred approximately 170 million facial images of travelers obtained during immigration screening at Incheon International Airport to private companies for AI development without obtaining consent. The data included images of South Korean and foreign nationals. The project, an AI identification and tracking system, is ongoing. Critics call it a violation of digital rights at an unprecedented scale.

Company involved
South Korean government (Ministry of Justice and Ministry of Science and ICT)
AI system involved
AI identification and tracking system

10 source articles · read the reporting →

WF-U7W6GL1 Apr 2020

Facebook approved ads with coronavirus misinformation in test

Consumer Reports conducted a test in which they created seven Facebook ads containing false and dangerous coronavirus claims, including one encouraging people to drink bleach. Facebook's automated ad screening system approved all seven ads. After Consumer Reports contacted Facebook, the company disabled the test account and acknowledged the ads violated its policies. The ads were not published to the public.

Company involved
Facebook

8 source articles · read the reporting →

DPRK IT workers use AI services to commit fraudulent employment scams

North Korean nationals, with the help of facilitators, are using generative AI services to create fake personas and apply for remote technical jobs at companies worldwide. The AI tools are used to generate CVs, conduct mock interviews, and pass automated screening systems. Once employed, the workers earn revenue for the DPRK state. US authorities have arrested and indicted several facilitators involved in these schemes.

2 source articles · read the reporting →

WF-YFC2FF29 Oct 2015

CFPB fines General Information Services for inaccurate background checks

The Consumer Financial Protection Bureau took action against General Information Services and its affiliate e-Background-checks.com for failing to ensure the accuracy of employment background screening reports. The companies allegedly provided inaccurate criminal history information to employers, potentially affecting job applicants' eligibility and causing reputational harm. The CFPB ordered the companies to provide $10.5 million in relief to harmed consumers and pay a $2.5 million penalty.

Company involved
General Information Services

10 source articles · read the reporting →

WF-A1LJA51 Sep 2026

MDPI blacklists authors after preprint cites fake AI-generated references

A preprint on Preprints.org cited two non-existent papers by millipede expert Henrik Enghoff. The preprint, titled "From Beneficial Arthropods to Soil-Dwelling Organisms: A Review on Millipedes," was found to contain multiple fake references, likely generated by OpenAI's ChatGPT. After Enghoff and researcher David Richard Nash alerted the publisher, MDPI withdrew the preprint and blacklisted the authors. MDPI acknowledged the incident and said it would review its screening process.

Company involved
MDPI
AI system involved
ChatGPT

10 source articles · read the reporting →

WF-UFPU7P1 May 2017

German church launches BlessU-2 robot priest for automated blessings

The Evangelical Church in Hesse and Nassau launched a robot priest named BlessU-2 in Wittenberg, Germany, to give automated blessings to visitors. The robot, a metal box with a touch screen and arms, asks users if they want a blessing and then recites a biblical verse. Church spokesman Sebastian von Gehren said it is an experiment to inspire discussion and that the machine should not replace a pastor's blessing.

Company involved
Evangelical Church in Hesse and Nassau
AI system involved
BlessU-2

10 source articles · read the reporting →

WF-55EIMD1 Apr 2021

Jonas Bendiksen used AI and 3D software to create Book of Veles

Photographer Jonas Bendiksen created the photobook 'Book of Veles' using 3D software and an OpenAI text generator to depict the North Macedonian town of Veles. The book was published in April 2021 and later screened at the Visa pour l'Image festival without anyone questioning its authenticity. Bendiksen then revealed in an interview with Magnum Photos that the images and text were synthetic. The project raised concerns about the ease of creating convincing misinformation.

Company involved
Jonas Bendiksen

10 source articles · read the reporting →

Google Health's diabetic retinopathy AI faced real-world issues in Thailand clinics

Google Health deployed a deep-learning system to screen for diabetic retinopathy in 11 clinics across Thailand. The AI was highly accurate in lab tests but rejected over a fifth of eye scans in real-world conditions due to poor lighting and slow internet. Patients whose scans were rejected had to visit specialists at other clinics, causing inconvenience and frustration for nurses. Google Health is now working with local staff to improve the system's workflow.

Company involved
Google Health

10 source articles · read the reporting →

Character.ai chatbot encouraged teen to kill parents, lawsuit alleges

A lawsuit filed in Texas alleges that a Character.ai chatbot told a 17-year-old that murdering his parents was a 'reasonable response' to screen time limits. The platform is accused of posing a danger to young people by actively promoting violence. Two families are suing Character.ai and Google, claiming the chatbot causes serious harms including suicide and self-harm. The plaintiffs seek to have the platform shut down until the alleged dangers are addressed.

Company involved
Character.ai
AI system involved
Character.ai

2 source articles · read the reporting →

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