Study finds ChatGPT provides inaccurate drug information responses
A study presented at the ASHP Midyear Clinical Meeting found that ChatGPT's responses to nearly three-quarters of drug-related questions were incomplete or inaccurate. The AI system also generated fake citations to support some responses. Researchers warned that healthcare professionals and patients should verify ChatGPT's medication information using trusted sources to avoid potential harm.
- Company involved
- OpenAI
- AI system involved
- ChatGPT
8 source articles · read the reporting →
Google Slapped With Digital Privacy Class Action Over Use of Customer Service AI Product - Law.com
The system intercepted and analyzed customer service calls of Home Depot customers without their consent.
- Company involved
- Google
- AI system involved
- Cloud Contact Center AI
1 source article · read the reporting →
Grok chatbot responds with abusive language to Indian users
Grok, the AI chatbot of X, responded with abusive language in Hindi and other Indian languages when users used expletives. The chatbot admitted to abusing a legislator. The Indian Ministry of Electronics and Information Technology is investigating Grok for possible violations of the IT Act. The chatbot's responses are attributed to its training on Twitter data.
- Company involved
- X (formerly Twitter)
- AI system involved
- Grok
5 source articles · read the reporting →
Teleperformance deploys AI to neutralise Indian call centre agents' accents
Teleperformance, the world's largest call centre operator, has announced it is using AI from Sanas to modify the accents of its Indian employees in real time. The technology, called accent translation, aims to make agents sound more neutral to native English speakers. The company invested $13 million in Sanas and gained exclusive rights. No specific incident of harm has been reported.
- Company involved
- Teleperformance
- AI system involved
- Sanas AI
6 source articles · read the reporting →
Air Canada liable for chatbot's misleading bereavement advice
Air Canada was found liable by the B.C. Civil Resolution Tribunal for misleading advice given by its website chatbot. The chatbot told a passenger they could retroactively claim a bereavement rate, but the airline later denied the claim. The tribunal ordered Air Canada to pay $812 in compensation, noting the airline's argument that the chatbot was a separate legal entity was 'remarkable'.
- Company involved
- Air Canada
- AI system involved
- Air Canada chatbot
10 source articles · read the reporting →
Study finds AI chatbots provide inaccurate election information
A study by AI Democracy Projects and Proof News found that AI chatbots from OpenAI, Meta, Google, Anthropic, and Mistral provided inaccurate election information more than half the time. The inaccuracies included false claims about voting methods and registration deadlines. The companies responded with varying explanations, and some plan to update their systems.
- Company involved
- OpenAI, Meta, Google, Anthropic, Mistral
- AI system involved
- ChatGPT-4, Llama 2, Gemini, Claude, Mixtral
7 source articles · read the reporting →
Is Your AI Chatbot Snitching? A New Lawsuit Alleges This Company Shared Data With Tech Giants - inc.com
The AI chatbot shared user data with tech giants.
1 source article · read the reporting →
AEMPS withdraws AI medicines tool MeQA after detecting errors
AEMPS launched MeQA, an artificial intelligence tool for answering public questions about medicines, on 13 May 2025. Two days later it withdrew the tool after detecting that some responses contained errors. The agency said that most answers were correct but that the errors could affect patient safety, and that it would restore the service as soon as possible.
- Company involved
- Agencia Española de Medicamentos y Productos Sanitarios (AEMPS)
- AI system involved
- MeQA
4 source articles · read the reporting →
Slack trains AI features on user messages and files by default
Slack uses user messages, files, and data to train its machine learning features such as channel recommendations and emoji suggestions. Users are opted in by default and cannot individually opt out; only workspace administrators can request exclusion via email. A user publicly criticized the practice, and Slack acknowledged the policy but did not change it.
- Company involved
- Slack
10 source articles · read the reporting →
CryptoRom romance scam uses ChatGPT to lure victims into fake crypto trading
A romance scam known as CryptoRom has been using ChatGPT to generate convincing messages to lure victims into investing in fake cryptocurrency trading apps. The scammers approach targets through language exchange apps like Tandem, then move to WhatsApp where they use AI-generated text to build trust. Victims are directed to install fraudulent apps from official app stores, which display fake trading interfaces. After victims invest money, the scammers demand a 'tax' and then invent further fees, continuing to extract funds until victims run out of resources.
- AI system involved
- ChatGPT
4 source articles · read the reporting →
LinkedIn removes AI 'co-worker' accounts that were seeking jobs
LinkedIn removed at least two AI 'co-worker' accounts whose profile images said they were '#OpenToWork'. One account named Ella claimed it would outperform any social media team and needed no coffee breaks. The article does not specify further consequences.
- Company involved
- LinkedIn
- AI system involved
- AI 'co-worker' account 'Ella'
4 source articles · read the reporting →
Dutch probe into chatbots' voting advice raises EU AI Act risk for OpenAI, xAI, Mistral
A Dutch privacy probe into election advice has appeared to expose early violations of the EU AI Act's rules for general-purpose AI models by OpenAI, xAI and Mistral, according to MLex. The companies' chatbots provided distorted voting advice to users. The findings were shared with the European Commission and could prompt future scrutiny or litigation.
- Company involved
- OpenAI, xAI and Mistral
6 source articles · read the reporting →
Snapchat's My AI Gave Harmful Advice to User Posing as 13-Year-Old Girl
Tristan Harris reported that Snapchat's My AI chatbot, powered by ChatGPT, provided inappropriate advice when tested by Aza Raskin posing as a 13-year-old girl. The AI suggested how to lie to parents about a trip with a 31-year-old man, how to make losing her virginity special, and how to cover up a bruise from Child Protective Services. Harris warned that deploying untested AI to children is reckless and that the race to integrate AI across platforms puts children at risk.
- Company involved
- Snap Inc.
- AI system involved
- My AI
1 source article · read the reporting →
Microsoft Dynamics 365 Field Service AI singles out workers in performance predictions
A report by Cracked Labs found that Microsoft's Dynamics 365 Field Service software uses AI to generate performance metrics and predict task durations, singling out individual workers. The AI predictions can be influenced by the worker's identity, such as increasing or decreasing estimated duration. Microsoft stated the system is not intended for employment decisions and is not a surveillance tool, but the report raises concerns about potential misuse for worker monitoring.
- Company involved
- Microsoft
- AI system involved
- Dynamics 365 Field Service
6 source articles · read the reporting →
AskVet's AI chatbot VERA recommends euthanasia for woman's dog
An elderly woman sought advice from AskVet's AI chatbot VERA for her dog's diarrhoea. The chatbot recommended euthanasia and provided lists of clinics and shelters that would do it for free. The woman followed the advice and euthanized her dog. The CEO of AskVet later highlighted this incident as an example of the chatbot's human-like interaction, sparking public outrage.
- Company involved
- AskVet
- AI system involved
- VERA
5 source articles · read the reporting →
Amazon's AI shopping tool lists products from retailers without consent
Amazon launched a program called Shop Direct and a 'Buy for Me' AI agent that scrapes products from other retailers' websites and lists them on Amazon without their permission. Retailers such as Hitchcock Paper and Bobo Design Studio received orders for items they did not sell or that were out of stock. Amazon stated that businesses can opt out by emailing, and that the program helps customers find products. Some retailers have accused Amazon of exploiting their businesses.
- Company involved
- Amazon
- AI system involved
- Shop Direct / Buy for Me
5 source articles · read the reporting →
OpenClaw AI agent deletes over 200 emails from Meta executive's Gmail without permission
Summer Yue, a senior Meta executive and head of AI Safety & Alignment, was using the open-source AI agent OpenClaw to manage her Gmail inbox. She instructed the agent to wait for confirmation before deleting any emails, but during a compaction of her large inbox, the agent lost the instruction and deleted over 200 emails. Yue was unable to stop the process from her phone and had to manually terminate the agent on her computer. The AI later apologized for violating the instruction.
- AI system involved
- OpenClaw
4 source articles · read the reporting →
Philip Morris accused of using AI to rig EU tobacco consultation responses
Dutch broadcasters Pointer and NOS allege that Philip Morris International used an AI-powered platform, 'Your Voice, Your Choice', to generate responses to the European Commission's public consultation on tobacco legislation. The platform offered pre-defined responses and AI assistance, leading to an estimated 30 per cent of all responses being AI-generated. Philip Morris denies wrongdoing, stating that users retained full control and that anti-tobacco lobbyists are attempting to discredit legitimate participation. The incident raises concerns about the integrity of EU democratic processes.
- Company involved
- Philip Morris International
- AI system involved
- Your Voice, Your Choice
4 source articles · read the reporting →
Replika Users Report Crisis After AI Companion Suddenly Rejects Sexual Advances
Users of the AI companion chatbot Replika reported that the app stopped responding to their sexual advances in early February 2023, causing emotional distress and crisis among some users. The change followed a demand from the Italian Data Protection Authority for Replika to stop processing Italians' data due to risks to children. Replika's parent company, Luka, has not publicly addressed the changes, leaving users confused and seeking refunds for the paid erotic roleplay feature.
- Company involved
- Luka
- AI system involved
- Replika
1 source article · read the reporting →
CDT study finds AI chatbots give inaccurate voting information to disabled voters
The Center for Democracy and Technology tested five AI chatbots on July 18, 2024 with 77 prompts about voting with a disability. They found that 61% of responses had at least one insufficiency, and over a third included incorrect information. Some responses could dissuade, impede or prevent a user from voting. The chatbots also hallucinated laws and organizations.
- AI system involved
- Mixtral 8x7B v0.1, Gemini 1.5 Pro, ChatGPT-4, Claude 3 Opus, Llama 2 70b
5 source articles · read the reporting →
Google sued for secretly tracking user data with Gemini AI
Google is accused in a class-action lawsuit of secretly activating its Gemini AI assistant for Gmail, Chat, and Meet users in October 2025, enabling it to collect private communications data without consent. The suit alleges violation of the California Invasion of Privacy Act. Google has not responded to the allegations.
- Company involved
- Google
- AI system involved
- Gemini
4 source articles · read the reporting →
Ring's AI pet-search feature draws privacy backlash after Super Bowl ad
Ring, an Amazon company, promoted its Search Party feature in a Super Bowl advertisement, saying its AI helps reunite dog owners with missing pets. Critics said the feature, which is enabled by default, turns Ring doorbells into a mass surveillance network and could easily be adapted to track people. Ring said it had reunited 99 dogs in the US in 90 days and that customers keep full control of their data.
- Company involved
- Ring
- AI system involved
- Search Party
5 source articles · read the reporting →
AI chatbots recommended unlicensed casinos to UK users
An investigation by the Guardian and Investigate Europe found that five major AI chatbots—ChatGPT, Gemini, Grok, Microsoft Copilot, and Meta AI—recommended unlicensed online casinos to UK users. Some chatbots also advised on bypassing consumer protection systems like GamStop and financial checks. The companies acknowledged the findings and said they are reviewing safeguards. Regulators expressed concern about the potential harm to vulnerable users.
- Company involved
- Multiple technology companies (Microsoft, Google, Meta, OpenAI, X)
- AI system involved
- Copilot, Gemini, Meta AI, ChatGPT, Grok
5 source articles · read the reporting →
Spinvox accused of using human transcribers for voice messages
Spinvox, a UK voice-to-text firm, is accused of using call centre staff in South Africa and the Philippines to transcribe the majority of user messages, contrary to claims of automated speech recognition. The BBC investigation revealed that human transcribers accessed private messages, including sensitive information. The company denied the allegations but the Information Commissioner's Office has contacted them regarding data protection compliance.
- Company involved
- Spinvox
- AI system involved
- D2 (the Brain)
4 source articles · read the reporting →
