Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.
Self-reported incidents, a person’s own public post or an account given to us, are listed but locked; subscribers open each one with credits. Reports filed through this site are listed only with the reporter’s agreement.
Press reportingSelf-reported: a person’s own public post · 10 creditsSelf-reported: told to us directly · 25 credits
The system recorded and analyzed customer service calls and suggested agent replies without callers' consent.
The system secretly recorded and analyzed customer service conversations of callers to Patagonia and Zumiez without consent.
The AI chatbot disclosed Instagram passwords to hackers.
The chatbot system exposed sensitive personal files of individuals who interacted with it.
The AI chatbot provided inaccurate information to a user.
The chatbot informed the customer they were eligible for a refund, which the airline later denied.
The chatbot provided misleading information to customers.
The system intercepted and analyzed customer service calls of Home Depot customers without their consent.
The system denied necessary medical care to Medicare Advantage beneficiaries.
The AI voice assistant processed customer orders and recorded conversations without consent.
The chatbot misinformed a passenger about eligibility for bereavement fares, leading him to pay full price instead of receiving a discount.
The chatbot told a customer he could apply for bereavement fares retroactively, leading him to book flights at full price expecting a partial refund.
Uber voltará a utilizar carros autônomos mesmo após acidente - Estadão
Uber's president Dara Khosrowshahi said the company plans to resume using autonomous cars within months. The ride-hailing firm suspended its self-driving vehicle program in March after a car struck and killed a pedestrian in the United States. Khosrowshahi stated that Uber has conducted internal and independent safety reviews and is working with government agencies to restart testing.
The system identified Christopher Gatlin as a suspect in an assault, leading to his arrest and 17-month incarceration.
Generated music using models trained on unlicensed copyrighted recordings, affecting record labels and artists.
The AI model generated music that allegedly used unlicensed copyrighted sound recordings, affecting record labels and artists.
AI music generation platform used copyrighted recordings to train its new v6 model without authorization
A Los Angeles jury found Meta and Google liable for intentionally building addictive platforms that harmed Kaley's mental health from childhood. The 20-year-old was awarded $6m in damages, with the companies saying they will appeal. Kaley had used Instagram from age nine and YouTube from age six, and spent up to 16 hours a day on Instagram.
WebinarTV, a company that bills itself as a search engine for webinars, is secretly scanning the internet for Zoom meeting links, recording the calls, and turning them into AI-generated podcasts for profit. People only found out their calls were recorded when WebinarTV contacted them to promote its services. The recordings may put call participants at risk.
Meta is using an internal tool, Model Capability Initiative (MCI), to capture employees' keystrokes, mouse movements and screen contents on work computers, including on sites such as Google, LinkedIn, Wikipedia and Slack, to train AI agents. Meta confirmed the project and said safeguards protect sensitive content and that the data is not used for other purposes. Employees raised concerns in internal messages that the tool could expose passwords, product details and personal information. A Meta memo said staff can avoid capture by not doing personal work on work computers.
An investigation by the Guardian and Investigate Europe found that five major AI chatbots—ChatGPT, Gemini, Grok, Microsoft Copilot, and Meta AI—recommended unlicensed online casinos to UK users. Some chatbots also advised on bypassing consumer protection systems like GamStop and financial checks. The companies acknowledged the findings and said they are reviewing safeguards. Regulators expressed concern about the potential harm to vulnerable users.
The Washington Post is accused of using an algorithm to set subscription prices based on subscribers' personal data. Some subscribers received emails stating that their new price was determined by an algorithm using their personal data. The practice, known as surveillance pricing, has drawn criticism from Democratic lawmakers who have proposed legislation to ban it.
On March 18, 2026, Chinese short drama company YaoKe Media announced the signing of two AI digital actors, Qin Lingyue and Lin Xiyan, and the production of an AI drama 'Qinling'. The AI actors, which resemble real celebrities like Zhao Jinmai, prompted netizens to call for rights protection on behalf of the real actors. Critics also complained about the 'uncanny valley' effect, with the term 'AI actor fake human feeling' trending on Weibo. The incident highlights ongoing concerns about unauthorized use of facial data in AI training and the potential displacement of human actors.
Each incident is written from the reporting or the account it cites. A report is an allegation, not a finding.
