Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.
Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.
187 incidents closest to “Akur8 Pricing” · matched on meaning · public reporting
Amazon is accused of using a secret algorithm called Project Nessie to inflate prices on its platform. The algorithm monitored competitors' prices and raised its own, then reverted if rivals didn't follow. The practice was revealed through an FTC lawsuit. Amazon says it scrapped the program in 2019 and denies wrongdoing.
10 source articles · read the reporting →
Mozilla's review of mental health apps found that many, including BetterHelp, had poor privacy and security practices. BetterHelp was accused of improperly sharing customers' sensitive data with advertisers like Facebook and Snapchat after promising to keep it private. The company agreed to pay $7.8 million to settle FTC charges. The incident highlights ongoing privacy concerns in the mental health app market.
4 source articles · read the reporting →
Artificial intelligence company Prisma Labs is accused of violating Illinois' biometric privacy law by collecting facial geometry data from users of its Lensa app. A proposed class action was filed, but a California federal judge granted Prisma's motion to compel arbitration because users agreed to it during sign-up. The plaintiff alleges the app collected his facial data without consent.
8 source articles · read the reporting →
Krafton, the Korean publisher of Subnautica, is accused of using ChatGPT to devise a plan to fire the founders of its subsidiary Unknown Worlds and avoid paying up to $250 million in contractual earnout bonuses. The Delaware Chancery Court ruled that Krafton breached its contract, ordering the reinstatement of CEO Ted Gill. Krafton has stated it disagrees with the ruling and is evaluating its options.
3 source articles · read the reporting →
The Washington Post is accused of using an algorithm to set subscription prices based on subscribers' personal data. Some subscribers received emails stating that their new price was determined by an algorithm using their personal data. The practice, known as surveillance pricing, has drawn criticism from Democratic lawmakers who have proposed legislation to ban it.
6 source articles · read the reporting →
Consumer champion Robert Hammond has filed a collective proceedings order application against Amazon in the UK Competition Appeal Tribunal. The claim alleges that Amazon's Buy Box algorithm manipulated search results to favour products more profitable for Amazon, obscuring cheaper alternatives and causing approximately 49.4 million UK consumers to overpay by more than £1 billion between October 2015 and June 2020. The algorithm determined the first-ranked item in the Buy Box, which consumers accepted over 80% of the time. The case is pending, and similar investigations by the Italian Competition Authority and the UK Competition and Markets Authority are ongoing.
5 source articles · read the reporting →
The AI system intercepted and recorded a customer's phone call and collected her personal and financial information without consent.
1 source article · read the reporting →
The system intercepted, recorded, and mined data from customer service calls, affecting customers' privacy.
1 source article · read the reporting →
The system intercepted, recorded, and analyzed the communications of LegalShield customers without their consent.
1 source article · read the reporting →
[FSD 온로드] 테슬라 “국내 경미사고 2건…수리비 최대 697만원” - 블로터
Tesla reported two minor accidents involving its vehicles in South Korea. The repair costs reached up to 6.97 million won. The information was published by Bloter.
1 source article · read the reporting →
تُقاضى شركة ماكدونالدز لاستخدامها الذكاء الاصطناعي للتلاعب بأسعار قوائم الطعام. - Vietnam.vn
McDonald's is facing a class-action lawsuit in the US alleging it used an AI-powered pricing system to coordinate menu prices across franchises, potentially violating antitrust laws. The company denies the claims, stating that franchisees still determine their own prices and that the tools are common in the industry.
1 source article · read the reporting →
AI system recorded and analyzed calls between a dental company and its patients
1 source article · read the reporting →
The system secretly recorded and analyzed customer service conversations of callers to Patagonia and Zumiez without consent.
1 source article · read the reporting →
The AI agent incorrectly confirmed a doubled subscription price to a customer.
1 source article · read the reporting →
The chatbot told a customer he could apply for bereavement fares retroactively, leading him to book flights at full price expecting a partial refund.
1 source article · read the reporting →
The chatbot misinformed a passenger about eligibility for bereavement fares, leading him to pay full price instead of receiving a discount.
1 source article · read the reporting →
Denied or canceled insurance policies and delayed claim payments to policyholders, disproportionately affecting Black and nonwhite, disabled, and abuse survivor policyholders.
1 source article · read the reporting →
The chatbot informed the customer they were eligible for a refund, which the airline later denied.
1 source article · read the reporting →
In May 2024, an AI crawler downloaded 73 TB of zipped HTML files from Read the Docs, a documentation hosting platform, costing over $5,000 in bandwidth charges. The crawler repeatedly downloaded the same files due to a bug and lack of rate limiting. Read the Docs blocked the crawler and the company reimbursed the costs. Another crawler from Facebook downloaded 10 TB in June 2024, but Facebook did not respond.
10 source articles · read the reporting →
