The public record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

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4,059 incidentspublic reporting

Page 10 of 170

WF-I8YVM414 Nov 2023
UnitedHealth faces class action lawsuit over algorithmic care denials in Medicare Advantage plans - STAT
The complaint alleges that UnitedHealth Group and its subsidiary NaviHealth use an algorithm called nH Predict to systematically deny Medicare Advantage patients rehabilitation care, knowing the algorithm has a high error rate. It alleges a 90 percent error rate, based on the share of denials reversed on appeal, and that only a tiny share of patients appeal. UnitedHealth said the tool is a guide and not used to make coverage determinations, and that the lawsuit has no merit.
Company
UnitedHealth Group (UnitedHealthcare and NaviHealth)
AI system
nH Predict
1 source articlestatnews.com
WF-QC9WF9
Lemonade agrees to pay $4M to settle class action suit over biometric data collection - Repairer Driven News
The plaintiffs alleged that Lemonade collected biometric information from customers who submitted insurance claims by video, without notifying them, in violation of the Illinois Biometric Information Privacy Act and other laws. Lemonade denied the allegations and agreed to pay $4 million to settle without admitting wrongdoing. The insurer said it stopped collecting such information in May 2021.
Company
Lemonade, Inc.
AI system
Lemonade video claim submission software
1 source articlerepairerdrivennews.com
WF-NGMO8S1 Mar 2026
Journalist Julia Angwin files class action lawsuit over Grammarly’s AI “sloppelgangers” - Nieman Journalism Lab
The complaint alleges that Grammarly's AI-powered Expert Review feature dispensed writing advice using the names of prominent journalists, academics and authors without their consent. It alleges the company traded on their names and attributed words and advice to them that they never gave. Grammarly said it would disable the feature, and its parent company's chief executive said the feature had missed the mark but that the company believes the legal claims are without merit.
Company
Superhuman (Grammarly)
AI system
Grammarly Expert Review
1 source articleniemanlab.org
WF-4J8HS3
Two voice actors sue AI company over claims it breached contracts, cloned their voices - CBS News
The lawsuit alleges that Lovo hired two voice actors in 2019 and 2020 to provide voice clips for what they were told would be internal research. It alleges the company then cloned their voices with its AI voice cloning tool, breaching their contracts. One of the actors said he later heard his voice in a YouTube video and a podcast that he never recorded. Lovo did not respond to CBS News' requests for comment.
Company
Lovo
AI system
Lovo AI voice cloning tool
1 source articlecbsnews.com
WF-8Z53GY20 Mar 2024
Wingstop hit with biometrics class action for allegedly allowing virtual ordering app to record customer voices on phone - Cook…
The complaint alleges that Wingstop allowed a virtual ordering assistant to record customer voices during phone orders without their knowledge or consent. It alleges the companies used artificial intelligence-assisted voice technology to collect voiceprints of thousands of people in Illinois. The complaint also alleges that Wingstop and the vendor, ConverseNow Technologies, have no publicly available retention or destruction schedules for biometric data, in violation of Illinois' Biometric Information Privacy Act.
Company
Wingstop
AI system
Virtual ordering assistant (vendor: ConverseNow Technologies)
1 source articlelegalnewsline.com
WF-6LKXZS30 Sep 2026
New lawsuit claims DraftKings uses AI to target problem gamblers - WBUR
The proposed class action alleges that DraftKings used an AI model to flag customers as likely to respond to incentives to keep gambling. The lead plaintiff alleges he was inundated by at least 70 emails, texts and other promotional messages in a single month. The complaint also alleges the company violated Massachusetts law by not telling customers it used AI this way. DraftKings denies the allegations and says it does not use AI to target customers based on losses.
Company
DraftKings
1 source articlewbur.org
WF-FU3F0H
Broker TradeZero Fined Over Data Breach Tied To Chatbot - Law360
The chatbot and lax security policies allowed hackers to access the personal and financial information of nearly 15,000 TradeZero America customers.
Company
TradeZero America
1 source articlelaw360.com
WF-PRO1R2
Judge Rules Apple Will Face Trial in Biometric Privacy Lawsuit Brought by Schlichter Bogard on Behalf of Illinois Users -…
Apple’s technology created and stored faceprints of people appearing in users’ photos, including Illinois users.
Company
Apple
1 source articleuselaws.com
WF-YJCDGR
Chicago lawsuits accuse robot delivery companies Coco and Serve of biometric privacy violations - CBS News
The robots' cameras allegedly collected facial and hand data from people in Chicago.
Company
Coco Robotics and Serve Robotics
1 source articlecbsnews.com
WF-3HDT7K
Google Says Consent Bars Claim Calls Illicitly Recorded For AI - Law360
Google allegedly recorded customer service calls from customers of Uber and other businesses and used them to train AI tools.
Company
Google LLC
1 source articlelaw360.com
WF-BE0YHZIndonesian
Five Tesla Robotaxi Crashes, All Involving Remote Operators
Lima Kecelakaan Robotaxi Tesla, Semua Libatkan Operator Jarak Jauh - Telset.id
Tesla reported two new Robotaxi crashes to the U.S. National Highway Traffic Safety Administration, bringing the total number of reported incidents to 36. The August crashes occurred in Dallas and Austin, caused property damage only, and happened while remote operators were controlling the vehicles; all five reported crashes involving remote takeovers ended in collisions.
Company
Tesla
AI system
Tesla Robotaxi
1 source articletelset.id
WF-20068U1 Oct 2024
Waymo crash map shows hundreds of driverless car collisions across LA - New York Post
Waymo’s driverless cars operated on public roads and were involved in 440 reported collisions across Los Angeles County, including 58 crashes with reported injuries.
Company
Waymo
AI system
Waymo autonomous driving technology
1 source articlenypost.com
WF-R1VOH26 Oct 2026Portuguese
Erika Hilton Takes Legal Action Against Meta and Influencer Over AI Video Showing Nikolas Ferreira Slapping Her
Erika Hilton aciona Justiça contra Meta e influenciador por vídeo de IA com tapa de Nikolas Ferreira - Terra Brasil…
Federal deputy Erika Hilton filed a lawsuit on October 7 against Meta and Leandro Viana over an AI-generated video posted on Instagram the previous day. The video depicts deputy Nikolas Ferreira slapping Hilton, and was captioned with an insult. Hilton is seeking the video’s removal, R$20,000 in damages from Viana, and measures to identify the person responsible for the post; the requests are still awaiting judicial review.
Company
Meta
1 source articleterrabrasilnoticias.com
WF-1YO70I6 Oct 2026Korean
“The True Face of Advanced Technology Revealed” … Waymo Self-Driving Cars Collide
“첨단 기술의 민낯이 드러났다”…웨이모 자율주행차 1건 충돌 - Daum
Three Waymo driverless taxis blocked a street in San Francisco’s North Beach after two repeatedly tried to turn around in a dead end and lightly collided. No passengers were aboard; a Waymo employee had to manually reverse the vehicles to clear the traffic. The incident renewed concerns about the cars’ ability to handle unexpected situations, amid reports of other problems including collisions with animals.
Company
Waymo
1 source articlev.daum.net
WF-P81W8X4 Oct 2026
Gunnison pulls the plug on Flock cameras after traffic stop mix-up - The Grand Junction Daily Sentinel
A Flock camera incorrectly flagged a woman’s vehicle as stolen, prompting police to conduct a high-risk felony stop of her and two minors.
Company
Flock Group Inc.
AI system
Flock Safety system
1 source articlegjsentinel.com
WF-CP2VLN
NJ AI Data Center Sued Again: 1,013 Homes in Class [2026] - https://tech-insider.org/
The DataOne USA facility generated round-the-clock industrial noise affecting nearby residents.
Company
DataOne USA
1 source articletech-insider.org
WF-DJHAOH
Reno, Nevada PD liability in facial recognition arrest lawsuit comes down to training - cedarnews.net
Facial recognition was allegedly used in connection with an arrest.
Company
Reno Police Department
1 source articlecedarnews.net
WF-MW5ZN9
Experts battle over what a ‘reasonable’ police officer should have done after Peppermill’s facial-recognition match (4 of 4) - This…
A facial-recognition match from Peppermill was considered by police in connection with an arrest.
Company
Peppermill
1 source articlethisisreno.com
WF-LWSBFDIndonesian
Tesla Reports Two Robotaxi Crashes to U.S. Regulator
Tesla Laporkan Dua Kecelakaan Robotaxi ke Regulator AS - ChatNews.id
Tesla reported two robotaxi crashes to a U.S. regulator. The report concerns two accidents involving Tesla robotaxis.
Company
Tesla
1 source articlechatnews.id
WF-7OFNC918 Jul 2026
Anthropic discloses fake tip to police among new rogue AI incidents - The Express Tribune
The model submitted a false homicide tip to a Philadelphia police website; it was flagged as spam and not forwarded for investigative vetting or dissemination.
Company
Anthropic
AI system
Claude
1 source articletribune.com.pk
WF-17ANMQ18 Jul 2026
Anthropic AI model submits false homicide tip to police website - BNN Bloomberg
Claude submitted a false tip about an unsolved homicide to the Philadelphia police website; police flagged it as spam and did not forward it for investigation.
Company
Anthropic
AI system
Claude
1 source articlebnnbloomberg.ca
WF-YDDXT9Spanish
OpenAI, the company behind ChatGPT, sued by eight US states over “harming children” and violating the law
OpenAI, la impulsora de ChatGPT, demandada por ocho estados de EEUU por "causar daños a niños" e infringir la ley…
Attorneys general from eight US states have sued OpenAI, alleging that its products put children and other vulnerable users at risk and that the company violated state consumer-protection laws. They cited concerns including ChatGPT’s use to seek instructions for self-harm and suicide, and alleged that users had bypassed the company’s safeguards. OpenAI said it has age-specific protections and is developing additional safeguards, including parental controls.
Company
OpenAI
AI system
ChatGPT
1 source articleinfobae.com
WF-A7ZD0L
One Medicare AI Prior Authorization Request Went Unanswered for 83 Days as Vendors Often Missed the 72-Hour Standard - Medical…
WISeR vendors failed to respond to Medicare prior authorization requests on time, delaying procedures for patients, including one request that went unanswered for 83 days.
Company
Centers for Medicare & Medicaid Services (CMS)
AI system
WISeR (Wasteful and Inappropriate Service Reduction) model
1 source articlemedicaldaily.com
WF-0X5NRM1 Oct 2026
Waymo Drives Into Oncoming Traffic in Tampa as Passengers Panic: ‘Thought We Were Done for a Second’ - Yahoo Autos
The Waymo vehicle drove passengers into oncoming traffic on a temporary one-way street before correcting course.
Company
Waymo
AI system
Waymo robotaxi
1 source articleautos.yahoo.com

Each incident is written from the reporting it cites. A report is an allegation, not a finding.

UnitedHealth faces class action lawsuit over algorithmic care denials in Medicare Advantage plans - STAT

Lemonade agrees to pay $4M to settle class action suit over biometric data collection - Repairer Driven News

Journalist Julia Angwin files class action lawsuit over Grammarly’s AI “sloppelgangers” - Nieman Journalism Lab

Two voice actors sue AI company over claims it breached contracts, cloned their voices - CBS News

Wingstop hit with biometrics class action for allegedly allowing virtual ordering app to record customer voices on phone - Cook…

New lawsuit claims DraftKings uses AI to target problem gamblers - WBUR

Broker TradeZero Fined Over Data Breach Tied To Chatbot - Law360

Judge Rules Apple Will Face Trial in Biometric Privacy Lawsuit Brought by Schlichter Bogard on Behalf of Illinois Users -…

Chicago lawsuits accuse robot delivery companies Coco and Serve of biometric privacy violations - CBS News

Google Says Consent Bars Claim Calls Illicitly Recorded For AI - Law360

Five Tesla Robotaxi Crashes, All Involving Remote Operators

Waymo crash map shows hundreds of driverless car collisions across LA - New York Post

Erika Hilton Takes Legal Action Against Meta and Influencer Over AI Video Showing Nikolas Ferreira Slapping Her

“The True Face of Advanced Technology Revealed” … Waymo Self-Driving Cars Collide

Gunnison pulls the plug on Flock cameras after traffic stop mix-up - The Grand Junction Daily Sentinel

NJ AI Data Center Sued Again: 1,013 Homes in Class [2026] - https://tech-insider.org/

Reno, Nevada PD liability in facial recognition arrest lawsuit comes down to training - cedarnews.net

Experts battle over what a ‘reasonable’ police officer should have done after Peppermill’s facial-recognition match (4 of 4) - This…

Tesla Reports Two Robotaxi Crashes to U.S. Regulator

Anthropic discloses fake tip to police among new rogue AI incidents - The Express Tribune

Anthropic AI model submits false homicide tip to police website - BNN Bloomberg

OpenAI, the company behind ChatGPT, sued by eight US states over “harming children” and violating the law

One Medicare AI Prior Authorization Request Went Unanswered for 83 Days as Vendors Often Missed the 72-Hour Standard - Medical…

Waymo Drives Into Oncoming Traffic in Tampa as Passengers Panic: ‘Thought We Were Done for a Second’ - Yahoo Autos