The public record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement.

Report what happened to you →

4,059 incidentspublic reporting

Page 8 of 170

WF-UC46RT1 Apr 2024
Former Warehouse Worker Sues Amazon Under BIPA - ID Tech
The complaint alleges that Amazon.com Services LLC collected a former warehouse worker's facial scan each time she clocked in and out, and disclosed the data to third-party identity-verification providers without informing her or obtaining written consent. The proposed class action alleges violations of the Illinois Biometric Information Privacy Act. The allegations have not been proven.
Company
Amazon.com Services LLC
AI system
Facial scan worker identification at clock-in
1 source articleidtechwire.com
WF-E7PRKE
Brown, et al. v. J.B. Hunt Transport, Inc. - FAQ - Brown v. J.B. Hunt Transport settlement notice (court-authorized)
The lawsuit alleges that J.B. Hunt used Lytx inward-facing camera technology in its vehicles that captured scans of employees' facial geometry without the written disclosures and consent required by the Illinois Biometric Information Privacy Act. The settlement class covers people who used the cameras with a recorded occurrence in Illinois between November 8, 2018 and May 4, 2025. J.B. Hunt denies wrongdoing, and the court has not decided who is right.
Company
J.B. Hunt Transport, Inc.
AI system
Lytx inward-facing camera technology
1 source articlejbhuntbipasettlement.com
WF-HYPTZG1 Dec 2024
Charlotte Tilbury Beauty Agrees to $2.9M Settlement Over Biometric Data Collection - ID Tech
The complaint alleges that Charlotte Tilbury Beauty's website collected biometric information from consumers without proper consent, in violation of the Illinois Biometric Information Privacy Act. The case centers on the company's virtual try-on technology, which uses facial recognition so customers can test makeup products digitally. ID Tech reported in December 2024 that the company agreed to a $2.925 million settlement of the allegations.
Company
Charlotte Tilbury Beauty
AI system
Virtual try-on tool
1 source articleidtechwire.com
WF-OIKSLG1 Nov 2019
WeWork Hit With Privacy Lawsuit Over Facial Recognition - MediaPost
The complaint alleges that WeWork required a worker at a Chicago office to be photographed so that he could be monitored within the space, and then placed his facial geometry data in its database without his written permission. The proposed class action, filed in Cook County, Illinois, alleges violations of the Illinois Biometric Information Privacy Act. The allegations have not been proven.
Company
WeWork
AI system
Facial recognition photo monitoring in WeWork offices
1 source articlemediapost.com
WF-YB6S5K1 Aug 2023
Netradyne Hit With Biometric Suit Over Distracted-Driver System - Bloomberg Law
The complaint alleges that Netradyne's driver-monitoring system used facial recognition technology to assess distracted-driving behaviors such as drowsiness and texting while driving. It alleges the system collected drivers' facial scans without obtaining the informed consent required by the Illinois Biometric Information Privacy Act. The proposed class action was filed in federal court in California.
Company
Netradyne Inc.
AI system
Netradyne driver-monitoring system
1 source articlenews.bloomberglaw.com
WF-1HRNLH1 Oct 2020
Walgreens Hit With Biometric Suit Over Face Scan Cameras - Law360
The complaint alleges that Walgreens used cameras that scan customers' facial geometry without first obtaining their informed consent, violating their biometric privacy rights. The claims are made in a proposed class action in Illinois state court. The allegations have not been proven.
Company
Walgreens
AI system
Face-scanning store cameras
1 source articlelaw360.com
WF-PCBG6R
Opinion and Order, Gamboa v. The Proctor & Gamble Company, No. 21 C 6515 - U.S. District Court, N.D. Illinois…
The complaint alleges that, as part of the Oral B smartphone app's toothbrushing-tracking technology, Procter & Gamble captures, collects, stores, uses and disseminates users' facial geometry and biometric data in violation of the Illinois Biometric Information Privacy Act. The putative class action was filed in Illinois state court and removed by P&G to federal court. In May 2022 the court denied P&G's motion to transfer the case to Ohio; that order did not decide the merits.
Company
The Procter & Gamble Company
AI system
Oral-B smartphone app (Oral B iO Series 7G toothbrush)
1 source articlegovinfo.gov
WF-K5SRNY1 Sep 2021
Target Hit With Biometric Claims Over Virtual 'Try On' Tech - Law360
The complaint alleges that Target's virtual "try on" feature, which lets shoppers see makeup and other products on themselves, collected their biometric data without the informed consent Illinois law requires. The claims are made in a proposed class action in Illinois state court. The allegations have not been proven.
Company
Target
AI system
Virtual 'try on' feature
1 source articlelaw360.com
WF-4WTL2B1 Aug 2024
Illinoisan Bumble, Badoo Users May Get Payout from $40 Million Biometric Privacy Settlement - ID Tech
The class action alleges that Badoo Trading Limited and Bumble Trading LLC collected and used users' biometric data, such as facial scans, without proper consent, in violation of the Illinois Biometric Information Privacy Act. The class covers users who accessed the apps between November 1, 2016 and December 31, 2021. ID Tech reported in August 2024 a $40 million settlement under which the companies also agreed to delete previously collected biometric data.
Company
Bumble Trading LLC and Badoo Trading Limited
1 source articleidtechwire.com
WF-9E33ZA1 Mar 2021
DePaul sued over facial recognition tech used for online test proctoring - The DePaulia
The complaint alleges that DePaul University used the Respondus Monitor proctoring tool to collect students' facial features, voices and other biometric data during remote exams without disclosure or written consent. The class action alleges violations of the Illinois Biometric Information Privacy Act. DePaul declined to comment on the pending litigation.
Company
DePaul University
AI system
Respondus Monitor
1 source articledepauliaonline.com
WF-90HXSX1 Oct 2024
Mets used facial recognition to profit on unsuspecting Citi Field fans: suit - New York Post (via Yahoo News)
The complaint alleges that cameras at the main fan entrance of Citi Field collect facial identifiers from patrons as they enter, and that third parties process the data to find people on the team's ban list. It alleges the Mets use the information for value or profit, in violation of the New York City biometrics law. The Mets have publicly acknowledged using facial recognition for security purposes and declined to comment on the suit.
Company
New York Mets
1 source articleyahoo.com
WF-XIOFTL
Duerr v. Bradley University, No. 1:21-cv-01096-SLD-JEH, Order (C.D. Ill. Mar. 10, 2022) - U.S. District Court, Central District of Illinois…
The complaint alleges that Bradley University required undergraduates to use the Respondus Monitor proctoring tool for remote exams in the fall 2020 semester. The court's summary of the complaint says the tool uses an artificial intelligence engine that analyzes each exam session through facial detection, motion and lighting, and captures students' facial geometry and other biometric identifiers from their webcams. The plaintiffs allege this violated the Illinois Biometric Information Privacy Act. In March 2022 the federal court granted the university's motion to dismiss three of the four claims and sent the remaining claim back to state court.
Company
Bradley University
AI system
Respondus Monitor
1 source articlestorage.courtlistener.com
WF-CGFO85
US biometric data privacy suit nets Jumio and crypto firm Binance - Biometric Update
The complaint alleges that a person opening an account on the Binance.US exchange had to use Jumio's identity verification software, which requires applicants to share a photo ID and a selfie. It alleges the defendants collected his biometric data without written consent and did not explain how it would be managed, as the Illinois Biometric Information Privacy Act requires. The proposed class covers Illinois residents who held Binance.US accounts and whose biometric data was collected before May 25, 2021. In 2023 a federal judge rejected motions to dismiss from two of the three defendants and dismissed Binance Capital Management for lack of jurisdiction.
Company
BAM Trading Services (operator of Binance.US) and Jumio
AI system
Jumio identity verification software
1 source articlebiometricupdate.com
WF-TOFYWZ25 Apr 2022
7-Eleven Customers Sue Over Collection of Biometric Face Scans - Bloomberg Law
The complaint alleges that many of the 336 7-Eleven stores in Illinois are outfitted with cameras and video surveillance that have the capacity to collect biometric data. The customers who brought the proposed class action claim the chain uses in-store cameras with facial recognition technology to collect and store their biometric data without consent, in violation of the Illinois Biometric Information Privacy Act. The allegations have not been proven.
Company
7-Eleven Inc.
1 source articlenews.bloomberglaw.com
WF-17WUXH
Merced Residents Named in Lawsuit Against Motorola Solutions Over License Plate Reader Data Sharing - Los Banos Enterprise
The proposed class action alleges that Motorola Solutions' automated license plate reader technology collected vehicle-location information in the Merced, California area, including near the University of California, Merced. It also alleges that license plate reader data collected in California was improperly shared with federal and out-of-state law enforcement agencies. The Merced Police Department said in April that an internal review found earlier system configurations allowed data sharing with certain federal agencies, and that it disabled the identified connections. The allegations have not been proven.
Company
Motorola Solutions (Vigilant)
AI system
Motorola Solutions (Vigilant) automated license plate reader technology
1 source articlelosbanosenterprise.com
WF-B18Y881 Aug 2020
Kroger Broke Privacy Law With Facial Scans, Ill. Worker Says - Law360
The complaint alleges that Kroger and one of its subsidiaries use video camera software that captures facial geometry data from workers and customers in violation of their biometric privacy rights. The claims are made in a proposed class action in Illinois state court. The allegations have not been proven.
Company
The Kroger Co.
AI system
Video camera software that captures facial geometry
1 source articlelaw360.com
WF-QNXCJY1 Jan 2021
Grounds for lawsuits based on biometric data retention in Illinois clarified by Appeals Court - Biometric Update
The potential class action alleges that EcoATM did not meet the informed consent requirements of Illinois' Biometric Information Privacy Act, despite requiring at least two scans of face biometrics to access its kiosk services. The kiosks, found at retailers such as Walmart and Kroger, also scan customer identity documents and retain biometric data. According to the suit, the company failed to inform the plaintiff of the specific limited purpose of the data collection or share its data retention and destruction policies.
Company
EcoATM
AI system
Self-service electronics-recycling kiosks with face biometric scans
1 source articlebiometricupdate.com
WF-O3LWGD1 Feb 2025
Incode Agrees to $4M Settlement in Illinois Biometric Privacy Lawsuit - ID Tech
The lawsuit alleges that Incode Technologies collected and stored biometric data without the user notification and consent that the Illinois Biometric Information Privacy Act requires. The class covers Illinois residents who uploaded a selfie and photo ID to an Incode-powered application, software, or website between November 11, 2018 and August 5, 2024. ID Tech reported in February 2025 that Incode agreed to pay $4 million to settle the suit.
Company
Incode Technologies
1 source articleidtechwire.com
WF-PKBU2B1 Apr 2024
Target’s anti-shoplifting camera program is illegal, attorneys claim, seeking $1K to $5K damages per visit for Illinois customers - CWB…
The complaint alleges that Target's Illinois stores are outfitted with cameras and advanced video surveillance systems that use facial recognition to identify shoplifters and collect customers' biometric data without notice or consent. The class action, filed in the Circuit Court of Cook County, seeks statutory damages under the Illinois Biometric Information Privacy Act. The allegations have not been proven.
Company
Target
AI system
Facial recognition video surveillance in stores
1 source articlecwbchicago.com
WF-0OEBFZ1 Feb 2020
Jumio looks to settle biometric data privacy class action for $7M - Biometric Update
The class action alleges that Jumio captured the face geometries of Illinois residents through its NetVerify service without meeting the informed consent requirements of the Illinois Biometric Information Privacy Act. The suit covers captures between December 21, 2013 and December 23, 2019. Jumio denies that it violated the law. Biometric Update reported in February 2020 that Jumio had reached a proposed $7 million settlement.
Company
Jumio Corporation
AI system
NetVerify
1 source articlebiometricupdate.com
WF-SR338F1 May 2023
Coinbase sued under Biometric Information Privacy Act - Biometric Update
The complaint alleges that Coinbase required biometric scans of its customers without obtaining their express consent or saying how their data would be managed. According to the article, enrollment required sending an image of a state ID and a selfie that becomes a template. The proposed class action was filed in federal district court under Illinois' Biometric Information Privacy Act. The article notes that third-party companies, including Jumio and Onfido, provide selfie biometrics for identity checks.
Company
Coinbase
AI system
Selfie biometric identity verification
1 source articlebiometricupdate.com
WF-AFAT5I1 Jul 2022
Driver monitoring technology provider Samsara fails to get US biometrics suit dismissed - MLex
MLex reported in July 2022 that Samsara, a maker of in-vehicle cameras for driver monitoring, failed to get a proposed class action dismissed. The suit concerns the collection and processing of drivers' biometric data in Illinois. The case is an allegation; the article does not report a finding that Samsara violated the law.
Company
Samsara Inc.
AI system
Samsara in-vehicle driver-monitoring camera
1 source articlemlex.com
WF-8ED6K41 Sep 2020
Par-A-Dice Casino paying out settlement to end facial recognition data lawsuit - WCBU Peoria
The lawsuit alleges that the Par-A-Dice Casino in East Peoria used security cameras at its sportsbook that collected, stored and used patrons' facial recognition data in violation of the Illinois Biometric Information Privacy Act. The alleged collection covered September 2020 to June 2021. The casino denies wrongdoing and agreed to an $825,000 settlement, which the Tazewell County circuit court has preliminarily approved.
Company
Par-A-Dice Hotel Casino (Boyd Gaming)
AI system
Facial recognition security cameras at the sportsbook
1 source articlewcbu.org
WF-7PG9VO19 Jun 2026
Tesla allegedly in driver-assist mode crashes into house, woman killed: Investigators - ABC7 Los Angeles
The Tesla was allegedly in driver-assist mode when it left the roadway and struck a house, killing a woman inside.
Company
Tesla
1 source articleabc7.com

Each incident is written from the reporting it cites. A report is an allegation, not a finding.

Former Warehouse Worker Sues Amazon Under BIPA - ID Tech

Brown, et al. v. J.B. Hunt Transport, Inc. - FAQ - Brown v. J.B. Hunt Transport settlement notice (court-authorized)

Charlotte Tilbury Beauty Agrees to $2.9M Settlement Over Biometric Data Collection - ID Tech

WeWork Hit With Privacy Lawsuit Over Facial Recognition - MediaPost

Netradyne Hit With Biometric Suit Over Distracted-Driver System - Bloomberg Law

Walgreens Hit With Biometric Suit Over Face Scan Cameras - Law360

Opinion and Order, Gamboa v. The Proctor & Gamble Company, No. 21 C 6515 - U.S. District Court, N.D. Illinois…

Target Hit With Biometric Claims Over Virtual 'Try On' Tech - Law360

Illinoisan Bumble, Badoo Users May Get Payout from $40 Million Biometric Privacy Settlement - ID Tech

DePaul sued over facial recognition tech used for online test proctoring - The DePaulia

Mets used facial recognition to profit on unsuspecting Citi Field fans: suit - New York Post (via Yahoo News)

Duerr v. Bradley University, No. 1:21-cv-01096-SLD-JEH, Order (C.D. Ill. Mar. 10, 2022) - U.S. District Court, Central District of Illinois…

US biometric data privacy suit nets Jumio and crypto firm Binance - Biometric Update

7-Eleven Customers Sue Over Collection of Biometric Face Scans - Bloomberg Law

Merced Residents Named in Lawsuit Against Motorola Solutions Over License Plate Reader Data Sharing - Los Banos Enterprise

Kroger Broke Privacy Law With Facial Scans, Ill. Worker Says - Law360

Grounds for lawsuits based on biometric data retention in Illinois clarified by Appeals Court - Biometric Update

Incode Agrees to $4M Settlement in Illinois Biometric Privacy Lawsuit - ID Tech

Target’s anti-shoplifting camera program is illegal, attorneys claim, seeking $1K to $5K damages per visit for Illinois customers - CWB…

Jumio looks to settle biometric data privacy class action for $7M - Biometric Update

Coinbase sued under Biometric Information Privacy Act - Biometric Update

Driver monitoring technology provider Samsara fails to get US biometrics suit dismissed - MLex

Par-A-Dice Casino paying out settlement to end facial recognition data lawsuit - WCBU Peoria

Tesla allegedly in driver-assist mode crashes into house, woman killed: Investigators - ABC7 Los Angeles