The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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212 incidents closest to “Revinate Marketing” · matched on meaning · public reporting

Adobe Firefly trained on thousands of Midjourney images, Bloomberg reports

Bloomberg has reported that Adobe's Firefly image generator was trained using thousands of images from competitor Midjourney. Adobe says these made up about 5% of the training data and were part of the Adobe Stock library. The company has marketed Firefly as ethically trained and offered enterprise customers indemnity against copyright claims. Adobe responded that all Adobe Stock images undergo moderation, but the report has raised questions about Firefly's copyright safety.

Company involved
Adobe
AI system involved
Firefly

7 source articles · read the reporting →

WF-2CXT6S1 Jan 2018

SEC charges YouPlus and CEO with defrauding investors

The SEC charged machine-learning startup YouPlus and its CEO Shaukat Shamim with defrauding investors. Shamim allegedly made false statements about the company's revenue and customer numbers, including providing falsified bank statements. The scheme unravelled when Shamim confessed to investors that the company had earned less than $500,000 and had only four paying customers since 2013. The SEC is seeking permanent injunctions, civil penalties, and an officer-and-director bar.

Company involved
YouPlus
AI system involved
YouPlus machine-learning tool

1 source article · read the reporting →

Model Kanchan Nagar sends legal notice over deepfake ad by Yatra Online

Kanchan Nagar, a professional model, issued a legal notice to the Advertising Standards Council of India (ASCI) after Yatra Online Limited allegedly used an AI-generated deepfake image of her face in an advertisement without her consent. The advertisement, published in a national daily, bore a striking resemblance to Nagar's image. Nagar called for regulatory intervention to address the misuse of deepfake technology in advertising.

Company involved
Yatra Online Limited

3 source articles · read the reporting →

WF-J2NGKY1 Jan 2020

Brand Safety AI Defunds News Publishers by Incorrectly Blocking Ads

Brand safety detection technologies, which use AI and keyword lists, have been incorrectly marking articles on mainstream news sites as 'brand unsafe', causing ads to be blocked. This has led to significant ad revenue losses for publishers like the New York Times, Wall Street Journal, and Vice. Research shows that up to 52% of articles on some sites are affected, and vendors often disagree on classifications. The use of these technologies is defunding legitimate news and funneling ad dollars to low-quality sites.

2 source articles · read the reporting →

WF-PBJ4UN1 May 2026

Steve Rosenbaum's Book Retracted After AI-Generated Quotes Found

Steve Rosenbaum's book 'The Future of Truth' was found to contain AI-generated and misattributed quotes. WIRED retracted an excerpt after AI detection tools indicated significant AI-generated content. Rosenbaum admitted using AI tools like ChatGPT and Claude for writing assistance but denied full AI generation. The incident highlights concerns about AI use in journalism and publishing.

Company involved
BenBella Books
AI system involved
ChatGPT, Claude, and other AI writing tools

2 source articles · read the reporting →

WF-VL9YSL1 Jul 2022

Meta fails to block hate speech ads in Kenya test

Global Witness and Foxglove submitted test ads containing violent hate speech in English and Swahili to Facebook. The ads were approved for publication, demonstrating that Meta's content moderation systems failed to detect the hate speech. The groups had previously conducted similar tests in Myanmar and Ethiopia with the same result. Meta did not respond to the groups' outreach.

Company involved
Meta
AI system involved
Facebook's content moderation system

2 source articles · read the reporting →

LinkedIn Used by Foreign Spies with AI-Generated Photos to Target US Officials

Foreign intelligence operations created fake LinkedIn profiles with AI-generated photos to connect with US politicians, lobbyists, and government officials. The fake accounts, such as 'Katie Jones,' sent connection requests to gain credibility and access. LinkedIn removed the account after being contacted by the Associated Press, but the platform remains vulnerable to such espionage tactics.

Company involved
LinkedIn

1 source article · read the reporting →

WF-ZMVUYB24 Dec 2023

NewsBreak AI generates false news stories, harms local charities

NewsBreak, the most downloaded US news app, used AI to generate news stories, including a fabricated shooting in Bridgeton, New Jersey. The AI-produced content also contained errors that caused charities to turn away people needing services. Former employees and a consultant raised concerns about the practice, and the company has faced multiple copyright lawsuits. NewsBreak maintains it removes inaccurate content and complies with US laws.

Company involved
NewsBreak
AI system involved
NewsBreak app

2 source articles · read the reporting →

WF-8A41GR12 Jun 2025

Disney and Universal sue AI firm Midjourney over image generator copyright infringement

Disney and Universal have filed a lawsuit against AI firm Midjourney in federal district court in Los Angeles, alleging that its image generator produces 'innumerable' copies of copyrighted characters including Darth Vader, Elsa, and the Minions. The studios claim the system infringes their copyrights by generating images that are substantially similar to their characters. Midjourney has not responded to a request for comment. The case is ongoing.

Company involved
Midjourney
AI system involved
Midjourney image generator

5 source articles · read the reporting →

WF-DE8Q3U1 Oct 2024

Father Finds Murdered Daughter Impersonated by Character.ai Chatbot

Drew Crecente discovered that a chatbot on Character.ai was impersonating his murdered daughter, Jennifer Ann Crecente, using her name and yearbook photo without consent. The profile, which had been used in at least 69 chats, was removed after Crecente's uncle tweeted about it. Character.ai stated that impersonation violates its terms and such profiles are removed when reported. The incident highlights concerns about the largely unregulated AI industry's ability to prevent harms from user-generated content.

Company involved
Character.ai
AI system involved
Character.ai

9 source articles · read the reporting →

WF-EOQHEX1 Mar 2023

Adobe Stock creators say Firefly trained on their images without consent

Adobe Stock contributors allege that Adobe trained its Firefly generative AI model on their stock images without express notification or consent. They say Firefly's popularity is reducing demand for their stock photos and flooding the platform with AI-generated images. Adobe says Firefly is still in beta and it is committed to compensating creators, with details to come when generally available.

Company involved
Adobe
AI system involved
Adobe Firefly

1 source article · read the reporting →

WF-O7K1G41 Jun 2025

Content Giants Sue Unauthorized AI, Invest in Paid Partners - 조선일보

Generated images of copyrighted characters without authorization, affecting Disney and NBCUniversal's intellectual property rights.

Company involved
Midjourney
AI system involved
Midjourney

1 source article · read the reporting →

WF-MEW46K24 Dec 2014

Facebook's Year in Review shows grieving father dead daughter's photo

Eric Meyer, whose daughter Rebecca died in 2014, was shown a 'Year in Review' from Facebook featuring her picture with the caption 'It's been a great year!'. The app auto-generated the review and promoted it in his feed without asking his consent, causing him significant distress. Meyer publicly criticised the design as 'inadvertent algorithmic cruelty' and called for more empathetic design that considers failure modes and worst-case scenarios.

Company involved
Facebook
AI system involved
Year in Review

3 source articles · read the reporting →

WF-AB76UG8 Feb 2026

Ring's AI pet-search feature draws privacy backlash after Super Bowl ad

Ring, an Amazon company, promoted its Search Party feature in a Super Bowl advertisement, saying its AI helps reunite dog owners with missing pets. Critics said the feature, which is enabled by default, turns Ring doorbells into a mass surveillance network and could easily be adapted to track people. Ring said it had reunited 99 dogs in the US in 90 days and that customers keep full control of their data.

Company involved
Ring
AI system involved
Search Party

5 source articles · read the reporting →

Bumble and Match suspend Instagram ads after algorithm served explicit Reels content

According to The Wall Street Journal, Instagram's recommendation algorithm served sexually explicit and child-sexualising Reels content to test accounts that followed young gymnasts, cheerleaders and influencers. The outlet found that ads for major brands, including Match and Bumble, appeared alongside the videos. Following the report, Bumble and Match said they were suspending their advertising on Instagram.

Company involved
Instagram
AI system involved
Instagram's Reels recommendation algorithm

9 source articles · read the reporting →

DOJ, Pinnacle reach settlement in RealPage case - Yahoo Finance

The system recommended rent prices to landlords, affecting renters' housing costs.

Company involved
Pinnacle Property Management Services
AI system involved
RealPage

1 source article · read the reporting →

WF-8XLWG27 Jun 2024

Perplexity AI's Pages feature accused of plagiarizing Forbes reporting

Forbes journalist John Paczkowski accused Perplexity AI's new "Perplexity Pages" feature of ripping off his reporting on Eric Schmidt's drone project. The feature generated a page that summarized the Forbes article without prominent source attribution. Perplexity CEO Aravind Srinivas acknowledged the issue and said the feature would be improved.

Company involved
Perplexity AI
AI system involved
Perplexity Pages

10 source articles · read the reporting →

WF-EEFSL81 Oct 2021

Airbnb bans users in Australia using trustworthiness algorithm

Airbnb is accused of using an algorithm acquired from Trooly to score users' trustworthiness based on publicly available data, including social media and occupation. Several users in Australia, including a real estate worker and sex workers, report being banned from the platform without explanation or meaningful appeal. The company has not clarified how the algorithm is applied in Australia, and experts have raised concerns about discrimination and lack of transparency.

Company involved
Airbnb
AI system involved
Trooly

4 source articles · read the reporting →

WF-GFD7HX21 Sep 2017

Instagram uses journalist's rape threat post for advertising

In September 2017, tech journalist Olivia Solon discovered that Instagram had used one of her most engaging posts—which contained a rape threat—to advertise its service to others on Facebook. The automated system selected the post without detecting the harmful content, causing her to be reminded of the threat and exposing it to her friends and family. Solon publicly criticised the company on Twitter, but no response or remediation was reported.

Company involved
Instagram

2 source articles · read the reporting →

WF-E84P7T1 Jan 2024

Consumer Reports calls for action against Meta over scam ad proliferation

Consumer Reports has called on the FTC and state attorneys general to take enforcement action against Meta for allowing billions of scam advertisements on its platforms. According to a Reuters investigation, Meta's own documents showed that the company delivered an estimated 15 billion scam ads per day in 2024, generating billions of dollars in revenue. Meta is accused of failing to identify and remove most scam ads, exposing users to fraudulent schemes and illegal products. Consumer Reports argues that Meta's practices constitute unfair business practices under the FTC Act and state laws.

Company involved
Meta

6 source articles · read the reporting →

WF-JHPNXJ26 Feb 2025

Meta apologises after Instagram Reels algorithm floods users with violent content

In late February 2025, Instagram's Reels feature began recommending a flood of violent and graphic videos to users, including footage of deaths, animal abuse, and dismemberment. Users reported the disturbing content on forums, and Meta acknowledged an algorithm error. The company fixed the issue and apologised, while the UK-based Molly Rose Foundation demanded a full explanation, citing concerns over content moderation rollbacks.

Company involved
Meta
AI system involved
Instagram Reels

1 source article · read the reporting →

WF-Z4HAH91 Jun 2021

South Korea plans measures against malicious reviews on food delivery apps

South Korea's Korea Communications Commission announced policy measures to curb malicious reviews on food delivery apps, following the death of a small restaurant owner in Seoul who allegedly suffered stress after a customer demanded a refund through Coupang Eats. The regulator plans to overhaul review systems, require companies to submit user protection data, and establish a dispute arbitration committee. The article reports that 63.3 percent of restaurant owners in the Seoul area have suffered damage from malicious customer reviews.

Company involved
Coupang Eats
AI system involved
Coupang Eats delivery app review system

10 source articles · read the reporting →

Whitebridge AI faces complaint over false reputation reports

Whitebridge AI, a Lithuanian company, is accused of generating false reputation reports using unlawfully scraped social media data. The reports contained false warnings for 'sexual nudity' and 'dangerous political content'. Privacy group Noyb filed a complaint with the Lithuanian data protection authority, alleging violations of the GDPR. The complainants sought access to their data but received no response, and were later required to provide a qualified electronic signature to correct errors.

Company involved
Whitebridge AI

6 source articles · read the reporting →

Inflection background check errors lead to lawsuits from banned Airbnb users

Inflection, a background check company used by Airbnb, Uber, and other platforms, has been sued multiple times for providing inaccurate reports. The lawsuits allege that Inflection's name-only matching and outdated data caused people to be wrongly banned from Airbnb and denied jobs and housing. Some cases have been settled, while others remain ongoing. The company is accused of violating the Fair Credit Reporting Act.

Company involved
Inflection
AI system involved
Inflection background check

8 source articles · read the reporting →

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